function of customer care

About the roleThe Business Intelligence Lead (BI Lead) will play a critical role in helping our team collect, analyze, and action data to improve our operational efficiency and customer experience.They will sit within our "Service Center" team, supporting the operations and growth of multiple country offices. Working with the leadership across insurance operations, contact center operations, part...

Job Summary:The Customer Care executives primary function is to attract customers by fielding inbound inquiries, and complaints from customers, troubleshooting issues as they arise and maintaining an open line of communication across the organization.The core responsibility is to ensure Rubis Energy customers experience excellent customer service.Key Responsibilities:Manage all incoming customer ...

This is the story of a different place. A place where conveniences, thoughtful service and flexible spaces help guests and colleagues move seamlessly from work to play, from frenzied to relaxed. We are that welcoming place, where guests and colleagues find uncomplicated experiences in a casual atmosphere. Summary Will ensure the smooth and efficient running of the kitchen contributing to the over...

One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Job Summary: The Customer Care executives primary function is to attract customers by fielding inbound inquiries, and complaints from customers, troubleshooting issues as they arise and maintaining an open line of communication across t...

This is the story of a different place. A place where conveniences, thoughtful service and flexible spaces help guests and colleagues move seamlessly from work to play, from frenzied to relaxed. We are that welcoming place, where guests and colleagues find uncomplicated experiences in a casual atmosphere. Summary Care Connects Us! It all starts with people who care. At Hyatt, we believe in the po...

AstraZeneca is a global, science-led biopharmaceutical company that spans the discovery, development, manufacturing, distribution and worldwide commercialisation of primary care and speciality care medicines. WHAT YOU WILL DO You will be a critical player in ensuring the success of the oncology therapeutic area by delivering on strategic medical imperatives, driving scientific leadership, and bui...

Purpose for the JobTo head the regional unit composed of several counties clustered together, linking Minet and all members covered under the Managed Medical Care medical schemes, ensuring that Service Providers in the region provide adequate service, to the satisfaction of both the member and the client.Duties andResponsibilitiesManagerial Roles and Responsibilities:Leadership and management sup...

About the Job: Sama is looking for a mission-driven, tech-oriented Program Lead to join our Impact team. This team is responsible for designing and implementing monitoring, evaluation, and learning processes, conducting research to understand and assess Sama's impact, sharing our impact story with stakeholders within and outside the company, and creating and implementing initiatives to deepen and...

Purpose for the JobTo head the regional unit composed of several counties clustered together, linking Minet and all members covered under the Managed Medical Care medical schemes, ensuring that Service Providers in the region provide adequate service, to the satisfaction of both the member and the client.Duties and ResponsiblitiesManagerial Roles and Responsibilities:Leadership and management sup...

Minet is a trusted pan-African advisor that meets the uncertainties of tomorrow by delivering risk and human capital solutions today. As the largest Aon Global Network Correspondent, Minet has access to a network of over 50,000 colleagues in 120 countries as well as proprietary data, research and analytics which enable us to manage and secure the risks of tomorrow and provide clients with an unri...

Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa Job Summary The Aga Khan University s Centre for Innovation in Medical Educatio...

The Nairobi Women s Hospital is a 726-bed modern hospital serving over 340,000 outpatients and 20,000 inpatient customers annually. For more than 22 years, the hospital has grown to be a leader in healthcare in Kenya providing comprehensive, high-quality, affordable, and accessible care to customers of all genders and ages. The Nairobi Women s Hospital has proudly grown its network to nine (9) co...

The position The Aga Khan Hospital, Kisumu is an institution of the Aga Khan Health Service, Kenya, which is an Agency of the Aga Khan Development Network. The Hospital is part of a network of health facilities, which includes Hospitals and Outreach Health Facilities across East Africa. The Aga Khan Hospital, Kisumu is in an exciting growth phase and has attained acknowledgment of its quality by ...

IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high-quality care for the people of East Africa and beyond for over 60 years. The Aga K...

Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Job Purpose: To stock, manage and supply consignments items, medical surgical,...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Senior Manager Transport IP Planning & Design...

Diversey s purpose is to protect and care for people every day. Diversey has been, and always will be, a pioneer and facilitator for life. We constantly seek to deliver revolutionary cleaning and hygiene technologies that provide total confidence to customers across all our global sectors. These include: facility management, health care, hospitality, retail and food service; in addition to food a...

Are you looking for a new challenge in the international sanitary world? Come and join the Geberit International Sales (GISA) Team! MAIN TASKS The Business Development Manager is responsible for the development of markets in East Africa. The function includes the following main tasks & responsibilities:Manage the local branch office in NairobiIdentify and implement business opportunitiesDevelop c...

Description AAR Hospital's mission is to deliver an unparalleled patient experience through a customer-centered approach that leverages on innovation and an engaged workforce. The hospital is a 140-bed general hospital with an outpatient facility that has been purposefully separated from the urgent care unit. The urgent care unit is designed to receive patients who are in critical condition and n...

Description AAR Hospital's mission is to deliver an unparalleled patient experience through a customer-centered approach that leverages on innovation and an engaged workforce. The hospital is a 140-bed general hospital with an outpatient facility that has been purposefully separated from the urgent care unit. The urgent care unit is designed to receive patients who are in critical condition and n...

JOB SUMMARY The main purpose of this position is to deliver the strategic and operational goals of CARE Kenya's procurement function. The position holder needs to ensure the unit provides efficient, effective, and quality management of procurement services. This includes technical support and mentoring to the various locations and Field Office staff. Regular analysis is required to inform workflo...

Established in 1952, the Aga Khan Hospital in Kisumu is part of the Aga Khan Health Services (AKHS). It is a 61-bed acute care facility managed by qualified professionals who include experienced, full-time resident doctors and consultants. OVERALL RESPONSIBILITY Reporting to the Human Resource Manager Operations, the successful candidate will be responsible for supporting timely delivery of human...

CARE International is a major humanitarian agency delivering emergency relief and long-term international development projects. JOB SUMMARY The main purpose of this position is to deliver the strategic and operational goals of CARE Kenya s procurement function. The position holder needs to ensure the unit provides efficient, effective, and quality management of procurement services. This includes...

The primary function of the Regional Risk and Compliance Coordinator Programmes (RRCC - P) is to ensure effective risk management processes and internal procedures and policies are socialized, understood, and maintained. The post will work closely with the related post on the financial management side to; Providing independent assurance and consulting services that improve operations and program ...