Job Summary: Branch operations supervisor; authorize and supervise both teller and customer service transactions, managing branch cash levels and ensure all customer instructions are accurately executed by branch officers. Key Responsibilities Operations 40% Support succession plan by being a proxy to Assistant manager service delivery and customer service Authorize all customer instructions and ...
Roles & ResponsibilitiesSocial Media & Content Development ( 40% of your time)Generating, curating, and managing all published content (images, video, copy, etc). This involves planning and creating content calendars, writing posts, and designing graphics that align with the brand's voice and objectives.Post 2-3 times weekly on our various social media channels - Facebook, Instagram, Twitter, Tik...
SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. JOB SUMMARY: Branch operations supervisor; authorize and supervise both teller and customer service transactions, managing branch cash levels and ensure all custome...
JOB SUMMARY:Branch operations supervisor; authorize and supervise both teller and customer service transactions, managing branch cash levels and ensure all customer instructions are accurately executed by branch officers.KEY RESPONSIBILITIES:Operations - 40%Support succession plan by being a proxy to Assistant manager service delivery and customer serviceAuthorize all customer instructions and sy...
Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal. Roles & Responsibilities Social Media & Content Development ( 40% of your time) Generating, curating, and m...
Sanergy is an award-winning social venture that builds healthy, prosperous communities by making hygienic sanitation accessible and affordable in Africa s urban informal settlements About the Role This job entails managing the assigned customer portfolio: Ensuring as an organization, we provide the best service to FLOs (FLT repairs, timely collections, and tackling any issues they raise within sp...
About the RoleThis job entails managing the assigned customer portfolio: Ensuring as an organization, we provide the best service to FLOs (FLT repairs, timely collections, and tackling any issues they raise within specified timelines) and documenting/keeping important customer information and documents. It also ensures customers maintain sanitation and hygiene standards and pay their monthly serv...
Purpose of the Position: In the context of the WHO Health Emergencies Preparedness and Response (EPR), at the hub level, the incumbent will ensure the smooth flow of work related to administrative activities and coordinating actions with other support staff in the team. Objectives of the Program and the immediate Strategic Objective The mission of WHO s Emergencies Preparedness and Response (EPR)...
VisionSpring, an international social enterprise, was founded in 2001 with a mission to broaden access to affordable eyewear everywhere. We establish market access to eyeglasses and vision correction for people living in poverty so that they may enhance their livelihoods, learning, and quality of life. Summary This role is a contract-based, full-time position for the initial period of one year. A...
Administrative Assistant (roster)-(2401713)Grade:No gradeContractual Arrangement:Special Services Agreement (SSA)Contract Duration (Years, Months, Days):6 monthsJob Posting:Closing Date:Mar 11, 2024, 6:59:00 PMPrimary Location:Kenya-NairobiOrganization:AF/EPR Emergency Preparedness and ResponseSchedule:Full-timeIMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated ...
Purpose of the Position:In the context of the WHO Health Emergencies Preparedness and Response (EPR), at the hub level, the incumbent will ensure the smooth flow of work related to administrative activities and coordinating actions with other support staff in the team.Job DescriptionObjectives of the Program and the immediate Strategic ObjectiveThe mission of WHO's Emergencies Preparedness and Re...
Role DescriptionThe Customer Service Representative ensures the highest level of customer care is given to all clients and no client leaves unsatisfied. The officer also ensures all clients are billed properly and the insurance documents are accurately filled.Responsibilities:Customer Care Service:Welcome patients/clients and handle all customer enquiries and complaints, providing accurate inform...
The Kilimani Children s Clinic opened its doors to the public in November 2018.. Since then we have experienced a steady growth thanks to our dedicated team of consultant paediatricians, nurses and other health professionals. Role Description The Customer Service Representative ensures the highest level of customer care is given to all clients and no client leaves unsatisfied. The officer also en...
The Kilimani Children s Clinic opened its doors to the public in November 2018.. Since then we have experienced a steady growth thanks to our dedicated team of consultant paediatricians, nurses and other health professionals. Role Description The Customer Service Representative ensures the highest level of customer care is given to all clients and no client leaves unsatisfied. The officer also en...
About the RoleThis job entails managing the assigned customer portfolio: Ensuring as an organization, we provide the best service to FL Operators (FLT repairs, timely collections, and tackling any issues they raise within specified timelines) and documenting/keeping important customer information and documents. It also ensures customers maintain sanitation and hygiene standards and pay their mont...
Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the Role Reporting to the Regional Sales Manager with a dotted reporting l...
Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the Role Reporting to the Regional Sales Manager with a dotted reporting l...
Job Description To be an ambassador of the Front Office and the hotel, in and outside the work place. To provide a personal service to all the guests, fully aware and following the hotel standards and procedures. To ensure that all guests / visitors receive a warm welcome, cordially greeting them, helping them out from their car / taxi, opening the hotel doors for them as well as escorting them t...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities To be an ambassador of the Front Office and the hotel, in and outside the work place. To provide a personal service to all the guests, fully aware and following the hotel standards and procedures. To ensure that all guests / visitors receive a warm we...
HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Our client in the Telecommunications sector seeks to recruit a Team leader. Location: North Rift Reports to: Zonal Sales Manager Key Responsibilities Call Rate Ensure all T-Kash agents and merchants are visited regularly using agreed route plans. Conduct market visit with ...
What you'll do We're looking to add a Call Centre Manager who will oversee the operations of our call center and Manage the customer service personnel. The candidate should have an understanding of the daily operations of a call center. You will be required to guide the staff on how to handle issues raised by customers in a timely and efficient manner. Be able to plan and strategize on how the de...
M-Paya is a technology platform offering mobile and electronic payments processing. Established in 2007, Our business is to provide financial technology products and services What you ll do We re looking to add a Call Centre Manager who will oversee the operations of our call center and Manage the customer service personnel. The candidate should have an understanding of the daily operations of a ...
Kempinski Hotels S.A. is Europe s oldest luxury hotel group. The group now has its head office in Geneva but was founded in Berlin in 1897 as the Hotelbetriebs-Aktiengesellschaft . Summary The Maintenance Engineer, under the supervision of the Assistant Director of Engineering is responsible for supporting, supervising, scheduling and motivating the hotel maintenance team while making sure the ov...
Flare is a fast-growing tech startup building the emergency response of the future. Our 24-hour rescue.co Dispatch Center provides life-saving services to hundreds of thousands across Africa, and our platform powers emergency response for SOS and EMS applications. Our vision is that emergency response is only minutes away, no matter where you are or who you are. Over the last four years, we've bu...