Wed Mar 27 2024 08:30:19 GMT+0000 (Coordinated Universal Time)

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Call Centre Team Lead

HCS Affiliates Group Recruitment - Nairobi

    Coordinate operations control centerMaximize the productivity of resources (people, technology etc.)Coach and handhold agents to maintain high operations standardsMonitor and improve order delivery time whilst minimizing order cancellations.Evaluate performance with key metrics (etc.)Ensure quality assurance checks are completed and maintainedOptimize delivery times and maximize GsatEnsure team m...

    8 days agofuzu.com
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    Call Centre Team Lead At Hcs Affiliates Group

    Es Group - Nairobi

      Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Centre Team Lead. The job holder will ensure that all Call-center functions are adequately carried out effectively, putting into cognizance clients' satisfaction and increased stake-holders value.ResponsibilitiesCoordinate operations control centerMaximize the productivity of r...

      7 days agofindojobs.ke
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      Call Centre Team Lead at HCS Affiliates Group

      HCS Affiliates Group - Nairobi

        HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Summary Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Centre Team Lead. The job holder will ensure that all Call-center functions are adequately carried out effectively, putting into cognizance clie...

        8 days agojobwebkenya.com
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        Customer Care Intern at ENGIE

        ENGIE - Nairobi

          ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relationship...

          2 days agojobwebkenya.com
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          Security Guard at Lwala Community Alliance (LCA

          Lwala Community Alliance LCA - Migori

            Integrated Approach When a family in Lwala, Kenya, is affected by a HEALTH CHALLENGE, like HIV, they are simultaneously impacted by FINANCIAL INSTABILITY and EDUCATIONAL BARRIERS. Our communities are not looking for vertical solutions or silver bullets. They see the causes of poor health as complex and nuanced so do we. Overview Lwala seeks the services of a dedicated and vigilant Security Guard ...

            2 days agojobwebkenya.com
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            Front Office Team Leader

            Nairobi

              Summary To provide courteous, professional, efficient and flexible service consistent with the hotel s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered the highest level of personalized service a...

              9 days agoelevolt.co.ke
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              Analyst, Fraud Prevention at Standard Bank Group

              Vilcom Networks - Nairobi

                Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. "Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary goals and standard of excellence we intend to achie...

                1 day agomyjobmag.com
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                Front Office Team Leader at Hyatt Place

                Jobs in Kenya - Nairobi

                  Job Description Summary To provide courteous, professional, efficient and flexible service consistent with the hotel s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered the highest level of person...

                  9 days agokazitoday.com
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                  Property Management Officer

                  Nairobi

                    An Estate located in Nairobi is seeking to recruit the services of a property officer/estate management officer. The Property officer is responsible for the direct management oversight of the estate properties and assets. The goal is to maximize asset value, customer satisfaction and revenue. DUTIES AND RESPONSIBILITIES Service charge management i.e. managing service charge collections from tenan...

                    10 days agofindojobs.ke
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                    Front Office Team Leader

                    Hyatt Corporation - Nairobi

                      Front Office Team Leader Hyatt Place Hyatt Place Nairobi Kenya - NairobiFront OfficeEntry Level ManagerFull-timeReq ID: NAI000199LocalSummaryTo provide courteous, professional, efficient and flexible service consistent with the hotel's policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or ...

                      12 days agofindojobs.ke
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                      Front Office Team Leader At Hyatt Place

                      T Place - Nairobi

                        SummaryTo provide courteous, professional, efficient and flexible service consistent with the hotel's policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary.To ensure that the guests are offered the highest level of personalized service at ...

                        12 days agofindojobs.ke
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                        Front Office Team Leader Job Hyatt Place - Corporate Staffing Services

                        Hyatt Place - Nairobi

                          Summary To provide courteous, professional, efficient and flexible service consistent with the hotel s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered the highest level of personalized service a...

                          13 days agocorporatestaffing.co.ke
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                          Front Office Team Leader at Hyatt Place

                          Hyatt Place - Nairobi

                            This is the story of a different place. A place where conveniences, thoughtful service and flexible spaces help guests and colleagues move seamlessly from work to play, from frenzied to relaxed. We are that welcoming place, where guests and colleagues find uncomplicated experiences in a casual atmosphere. Summary To provide courteous, professional, efficient and flexible service consistent with t...

                            13 days agojobwebkenya.com
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                            Doorman

                            Mercure - Nairobi

                              Job DescriptionTo be an ambassador of the Front Office and the hotel, in and outside the work place.To provide a personal service to all the guests, fully aware and following the hotel standards and procedures.To ensure that all guests / visitors receive a warm welcome, cordially greeting them, helping them out from their car / taxi, opening the hotel doors for them as well as escorting them to t...

                              13 days agofindojobs.ke
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                              Senior Operations Officer Job SBM Bank - Corporate Staffing Services

                              SBM Bank - Mombasa

                                Job Summary: Branch operations supervisor; authorize and supervise both teller and customer service transactions, managing branch cash levels and ensure all customer instructions are accurately executed by branch officers. Key Responsibilities: Operations 40% Support succession plan by being a proxy to Assistant manager service delivery and customer service Authorize all customer instructions and...

                                16 days agocorporatestaffing.co.ke
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                                Doorman at Accor

                                Jobs in Kenya - Nairobi

                                  Job Description Job Description To be an ambassador of the Front Office and the hotel, in and outside the work place. To provide a personal service to all the guests, fully aware and following the hotel standards and procedures. To ensure that all guests / visitors receive a warm welcome, cordially greeting them, helping them out from their car / taxi, opening the hotel doors for them as well as ...

                                  16 days agokazitoday.com
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                                  Sales and Marketing Executive (2) Hospitality (Kahawa West) at Ital Global Limited

                                  Ital Global - Nairobi

                                    We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend. Summary Our Client is looking for an aggressive and ambitious Sales and Mar...

                                    16 days agojobwebkenya.com
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                                    Sales And Marketing Executive (2) - Hospitality (Kahawa West) At Ital Global

                                    Ital Global - Nairobi

                                      Our Client is looking for an aggressive and ambitious Sales and Marketing Executive to handle various sales functions. The Role reports to the Director.About the Client:An established and busy 3 star Hotel that offers High quality range of services such as Accommodation , an on-site restaurant and Conference/ Workshop facilities ideal for business travelers , organization and local Community .Qua...

                                      15 days agofindojobs.ke
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                                      Permalink to Sales and Marketing Executive -Hospitality (Kahawa West )

                                      Nairobi

                                        Sales and Marketing Executive Vacancy- (KAHAWA WEST) Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best retur...

                                        16 days agojobsinkenya.co.ke
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                                        Service Center Associate

                                        Sunculture - Taveta, Taita Taveta

                                          Customer ServiceMaintaining a positive, empathetic, and professional attitude towards customers at all times.High-level knowledge of all SunCulture products with the ability to address all questions asked by customers Acknowledging and resolving customer complaints within stipulated SLAs.Communicating with customers through various channels and responding promptly to customer inquiries.Analyze tr...

                                          18 days agofuzu.com
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                                          Service Center Associate

                                          Sunculture - Migori

                                            Customer ServiceMaintaining a positive, empathetic, and professional attitude towards customers at all times.High-level knowledge of all SunCulture products with the ability to address all questions asked by customers Acknowledging and resolving customer complaints within stipulated SLAs.Communicating with customers through various channels and responding promptly to customer inquiries.Analyze tr...

                                            18 days agofuzu.com
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                                            Teller Job SBM Bank - Corporate Staffing Services

                                            SBM Bank - Nairobi

                                              Job Summary: The overall purpose of this role is to handle all over the counter transactions and ensure accuracy, efficiency and customer delight and generate business leads from daily customer interactions. Key Responsibilities: Operations 35% Ensure compliance with bank operational and customer care policies and procedures Handle the following in line with Bank s operating processes. Cash trans...

                                              18 days agocorporatestaffing.co.ke
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                                              Service Center Associate

                                              Sunculture - Nyeri

                                                Customer ServiceMaintaining a positive, empathetic, and professional attitude towards customers at all times.High-level knowledge of all SunCulture products with the ability to address all questions asked by customersAcknowledging and resolving customer complaints within stipulated SLAs.Communicating with customers through various channels and responding promptly to customer inquiries.Analyze tre...

                                                19 days agofuzu.com
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                                                Teller at SBM Bank

                                                SBM Bank - Nairobi

                                                  SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients JOB SUMMARY: The overall purpose of this role is to handle all over the counter transactions and ensure accuracy, efficiency and customer delight and generate busine...

                                                  19 days agojobwebkenya.com
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