customer support technician

Our Client in the energy, manufacturing and mining sectors is looking to hire a Business Development Manager (Geothermal Power Generation). The job holder will be responsible for identifying and developing new business opportunities, building strong relationships with key stakeholders, and contributing to the successful execution of geothermal projects.This position requires cooperation and plann...

HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Summary Our Client in the energy, manufacturing and mining sectors is looking to hire a Business Development Manager (Geothermal Power Generation). The job holder will be responsible for identifying and developing new business opportunities, building strong relationships w...

iColo: A Digital Realty Company, is the leading carrier-neutral data center provider operating state of the art facilities in Kenya and Mozambique. We serve a broad spectrum of clients Telecom carriers, ISPs &d peering points, IT & cloud providers, content providers, enterprise & financial services customers Summary To provide technical, (preventative) maintenance, repairs, installation and custo...

Mission Statement for the Role:Level 2 in-depth troubleshooting and back-end analysis with the aim of providing solutions and recommendations for both customer and technical related incidents.Overall Responsibility:To address and resolve technical escalations from the contact center, support field service partners and follow up on network downtimes with the NOC team.Financial:NonePeople:Individua...

We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...

Premier Hospital is an 82 bed specialized hospital located in Nyali, Mombasa offering high quality emergency, outpatient and inpatient care. We have a patient centered culture and our approach is to provide you with comprehensive healthcare, which is focused on all aspects of your health and overall well-being. Our service delivery model is anchored on Compassion, Care and Competence. Our Doctors...

Position Overview:The Workshop Office Assistant under the general supervision of the Workshop Officer and within the limits of Peace Winds Japan Kenya policies and procedures Provide support for the smooth operation of the workshop by ensuring that administrative tasks are handled effectively. The Workshop office assistant will work closely with the workshop team and other staff to perform a vari...

About the JobOffer support to customers who have questions, concerns, problems.Duties & ResponsibilitiesRespond to customer enquiries in person, by phone and online helpfully and promptly.Take responsibility for solving customer issues and make sure they are resolved promptly.Maintain record of customer communications in CRM and other systems.Acknowledge and resolve customer complains.Process ord...

Role DescriptionThe Car Care team has grown significantly over the last months and is taking more external work i.e vehicle fixes and inspections, consequently the team is becoming more client facing and as such the requires a personable vehicle Service Advisor who can guide clients through their Car Care customer journey, and act as the liaison between our customers and our internal team as well...

M-Gas is using technology to transform lives by providing clean cooking gas to all Kenyans 24 hrs, 7 days a week. We give you our cylinder filled with gas, a smart meter, a gas cooker and a key card as part of our package so you don t have to pay the high upfront fee of buying a gas cylinder and cooker. About the Job Offer support to customers who have questions, concerns, problems. Duties & Resp...

Peace Winds Japan (PWJ) is a Japanese Non-Governmental Organization established in 1996. PWJ has been providing humanitarian and development assistance for people affected by forced displacement and natural disasters in more than 20 countries in the world Position Overview: The Workshop Office Assistant under the general supervision of the Workshop Officer and within the limits of Peace Winds Jap...

Job Description We are looking to grow our team and engage a highly motivated and passionate IT Officer who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories. Manage and administer Information system including all computers, servers, internet, e-mail server and local and wide area networks. Serve as a resource for other technicians and use...

Job DescriptionWe are looking to grow our team and engage a highly motivated and passionate IT Officer who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories.Manage and administer Information system including all computers, servers, internet, e-mail server and local and wide area networks.Serve as a resource for other technicians and users ...

Job Description We are hiring an electrical engineer to design and implement complex industrial, commercial, and domestic electricalsystems. Tobe successful as a plumber you should be able to work independently and solveproblems as quickly and efficiently as possible. To excel in this position youshould have strong technical skills, be a master at troubleshooting and enjoydealing with people. Ele...

Fairmont Mount Kenya Safari Club has been awarded Africa s leading hotel in 2022 and 2023 by the World Travel Awards. The iconic Fairmont Mount Kenya Safari Club is a remote luxury 5-star resort located in the Mount Kenya Wildlife Conservancy in Nanyuki, Kenya. The hotel is rooted in history and has evolved from the vision of its founding members in the early 1930 s as a hunting ground to a beaut...

Supervising and ensuring delivery of a professional and high standard of nursing care within the theatre while leading a team of nurses and theatre technicians in delivering individual and team targets.Ensuring all planned departmental activities is geared towards meeting growth and quality objectives in theatre department.Monitor and ensure client satisfaction and proactively manage their compla...

Overall Responsibility:The role has the responsibility to ensure radio network plans and dimensions are according to commercial/business requirements and the rollout plan & license obligations. You shall provide input for the design of new technologies and services in accordance to poa! business strategy. End-to-end capacity planning will be key while also doing efficient plans for new network ar...

We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...

Installation of assigned installation projects in adherence to quality workmanship and applicable industry standards. Projects are properly planned within expected timelines and resources appropriately allocated. Technical escalations judiciously resolved. Implement installations in compliance with the implementation schedule as per the project plan. Assist in conducting project surveys with the ...

Minimum RequirementsDiploma in Electronic Engineering or related field from an accredited institution;Three (3) years of experience working as an Audio Video Technician or a similar position;Demonstrate excellent knowledge of video, sound and lighting equipment;Good troubleshooting skills;Computer Proficiency (MS Office)Outstanding Interpersonal and customer service skills High and tested sense o...

The Catholic University of Eastern Africa (CUEA), like most other universities, started in a modest way. It commenced as a graduate school of theology known as the Catholic Higher Institute of Eastern Africa (CHIEA). The Institute (CHIEA) was founded in 1984 by the regional ecclesiastical authority known as the Association of Member Episcopal Conferences of Eastern Africa (AMECEA). Eritrea, Ethio...

Qualifications:Proven experience in installing and configuring integrated security systems, including access control, CCTV, intruder alarms, and fire alarm systems.In-depth knowledge of security system hardware, software, and networking principles.Strong problem-solving and troubleshooting skills.Excellent communication and customer service abilities.Attention to detail and commitment to deliveri...

Job OverviewWe are looking for an experienced Solar Water Heater Technician who will be responsible for the installation, servicing, and maintenance of Solar Water Heater Systems and Heat Pumps. The successful candidate should have a very keen understanding and implementation of plumbing and electrical works.Key Objectives: -Design and installation of Solar Water Heater Systems and Heat Pumps.Pro...

Reports:Chief Nursing OfficerJOB PURPOSEPlanning, organizing, and coordinating all activities and services in theatre to ensure standard of nursing care in line with the hospital's policies and procedures.MAIN DUTIES AND RESPONSIBILITIESSupervising and ensuring delivery of a professional and high standard of nursing care within the theatre while leading a team of nurses and theatre technicians in...