customer support technician

Peace Winds Japan (PWJ) is a Japanese Non-Governmental Organization established in 1996. PWJ has been providing humanitarian and development assistance for people affected by forced displacement and natural disasters in more than 20 countries in the world. Purpose of the position Responsible for the management of the day-to-day activities of the Workshop Section, controlling the quality of repair...

OperationalExcellenceDevelop and implement strategies to ensure efficient and effective UAS operations, including mission planning, execution, and post-mission analysis.Monitor and optimize key performance indicators (KPIs) related to UAS services, such as mission success rate, turnaround time, and customer satisfaction.Lead continuous improvement initiatives to enhance operational processes, saf...

Brief DescriptionThe candidate will be responsible for overseeing all aspects of operations, from planning and execution to client engagement and team management. This role requires a blend of technical expertise, leadership skills, business acumen, and a deep understanding of regulatory requirements in the UAS industry. The ideal candidate must ensure a high performing team of UAS Operators and ...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Brief Description The candidate will be responsible for overseeing all aspects of operations, from planning and execution to client engagem...

Job Description Brief Description The candidate will be responsible for overseeing all aspects of operations, from planning and execution to client engagement and team management. This role requires a blend of technical expertise, leadership skills, business acumen, and a deep understanding of regulatory requirements in the UAS industry. The ideal candidate must ensure a high performing team of U...

IT jobs. About Us We are a leading provider of innovative software solutions that addresses challengesassociated with managing People, Facilities, and Assets in emerging markets. Job Responsibilities Act as a liaison between technical staff (engineers, technicians) and other departments (sales, customer service) to ensure clear and timely communication. Manage and maintain project documentation, ...

JOB RESPONSIBILITIESAct as a liaison between technical staff (engineers, technicians) and other departments (sales, customer service) to ensure clear and timely communication.Manage and maintain project documentation, including schedules, reports, and inventory.Create presentations and other materials to support technical projects and staff.Provide basic technical support to clients and colleague...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary The candidate will be responsible for overseeing all aspects of operations, from planning and execution to client engagement and te...

The Field Technician is an individual who has a vital role to play in the telecommunication industry. As a technician, your key roles include installing, providing quality and efficient customer service support, and proactively maintaining fiber optic cables. In addition, you will provide technical assistance in designing and testing fiber optic cables and perform any other duties assigned.RESPON...

JOB DESCRIPTIONThe Field Technician is an individual who has a vital role to play in the telecommunication industry. As a technician, your key roles include installing, providing quality and efficient customer service support, and proactively maintaining fiber optic cables. In addition, you will provide technical assistance in designing and testing fiber optic cables and perform any other duties ...

Ampersand is Africas first and leading integrated electric motorcycle and transport energy solution. We offer East Africa s five million taxi motorcyclists a commercial electric motorcycle that is cheaper from day one, provides better overall user experience and requires minimal customer behaviour change. About the role Ampersand is looking for Battery Maintenance Technicians with focus on troubl...

Tatu is a project of Rendeavour, Africa s largest urban land developer with over 30,000 acres of visionary projects in the growth trajectories of large cities in Kenya, Ghana, Nigeria, Zambia and Democratic Republic of Congo. Rendeavour s vision goes beyond alleviating what is a self-evident problem that of stifling urban congestion and a dearth of quality housing and commercial property in Afric...

The Field Technician is an individual who has a vital role to play in the telecommunication industry. As a technician, your key roles include installing, providing quality and efficient customer service support, and proactively maintaining fiber optic cables. In addition, you will provide technical assistance in designing and testing fiber optic cables and perform any other duties assigned. Respo...

Identigate is a leading developer of mobile and web software platforms and applications for emerging markets. JOB RESPONSIBILITIES Act as a liaison between technical staff (engineers, technicians) and other departments (sales, customer service) to ensure clear and timely communication. Manage and maintain project documentation, including schedules, reports, and inventory. Create presentations and...

Job Description Our Client in the energy, manufacturing and mining sectors is looking to hire a Business Development Manager(Upstream Energy Market), who will be responsible for identifying and developing new business opportunities, building strong relationships with key stakeholders, and contributing to the successful execution of upstream energy projects. This position requires cooperation and ...

Our Client in the energy, manufacturing and mining sectors is looking to hire a Business Development Manager(Upstream Energy Market), who will be responsible for identifying and developing new business opportunities, building strong relationships with key stakeholders, and contributing to the successful execution of upstream energy projects.This position requires cooperation and planning with bus...

Job Description:To provide technical, (preventative) maintenance, repairs, installation and customer service support in order adhere to agreed SLAs with clients and to maximize client satisfaction.Responsibility.MaintenancePerformance IndicatorExecute maintenance and repairs of buildings and equipment in order to minimize 'downtime.'Day-to-day surveillance of building and equipmentSupport mainten...

Our Client in the energy, manufacturing and mining sectors is looking to hire a Business Development Manager (Geothermal Power Generation). The job holder will be responsible for identifying and developing new business opportunities, building strong relationships with key stakeholders, and contributing to the successful execution of geothermal projects.This position requires cooperation and plann...

HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Summary Our Client in the energy, manufacturing and mining sectors is looking to hire a Business Development Manager (Geothermal Power Generation). The job holder will be responsible for identifying and developing new business opportunities, building strong relationships w...

iColo: A Digital Realty Company, is the leading carrier-neutral data center provider operating state of the art facilities in Kenya and Mozambique. We serve a broad spectrum of clients Telecom carriers, ISPs &d peering points, IT & cloud providers, content providers, enterprise & financial services customers Summary To provide technical, (preventative) maintenance, repairs, installation and custo...

Ensure all technical issues escalated from Level 1 teams are resolved within 1 hour with detailed updated respective tickets - By the end of Q4 2024Escalate 100% issues and patterns associated with network performance and availability to the NOC team for resolution at the end of every 8-hour shift (E.g. sector load/performance issues) - By the end of Q4 2024Ensure that all escalated issues with c...

Mission Statement for the Role:Level 2 in-depth troubleshooting and back-end analysis with the aim of providing solutions and recommendations for both customer and technical related incidents.Overall Responsibility:To address and resolve technical escalations from the contact center, support field service partners and follow up on network downtimes with the NOC team.Financial:NonePeople:Individua...

We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...

Premier Hospital is an 82 bed specialized hospital located in Nyali, Mombasa offering high quality emergency, outpatient and inpatient care. We have a patient centered culture and our approach is to provide you with comprehensive healthcare, which is focused on all aspects of your health and overall well-being. Our service delivery model is anchored on Compassion, Care and Competence. Our Doctors...