customer support manager responsibilities

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

JOB TITLE: FASHION STORE MANAGER About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent , skilled, and experienced store manager. Summary Our client is seeking a highly motivated and ski...

JOB PURPOSE STATEMENTTo provide leadership to the regional teams to Acquire, Grow & Retain B2C customers (Merchants). The role will guide and manage internal and external teams to meet set volume, value & brand targets leveraging on business insights gained from the market to improve our value proposition delivery.KEY ACCOUNTABILITIES (DUTIES AND RESPONSIBILITIES)Financial (40%)The ability to man...

At Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. About Job Reporting to the Janssen Country Manager, the KAM/Product Manager is combining some elements of traditional functional areas: product management and sales. T...

Location: Kenya Our client, in the Tourism and Travel industry in the region, is seeking to recruit a Reservations Manager. Job Purpose The Reservations Manager will play a crucial role in managing booking processes, optimizing occupancy rates, and ensuring exceptional service delivery to guests and travelers. Key Responsibilities: Reservation System Management: Oversee the operation of reservati...

ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Create & manage against a strategy and plan that speaks to the wider Group and C...

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. JOB PURPOSE STATEME...

Epiroc is your partner for mining and infrastructure equipment. We re excited to build on proven expertise and performance with the same people and a bold new drive to make what s good even better. Just like our name Epiroc says, we want to be on top of things. Epiroc means at or on rock, coming from Greek and Latin roots. About Job While the Regional HR Manager East and Central Africa is to be b...

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

Position Summary The Academic Administrator will be expected to provide a high level confidential and professional administrative support. The role will act as a central point of contact and provide all necessary support and assistance and ensure efficient running of the Offices. In addition, the position holder is expected to deliver effective office management, excellent customer care support a...

HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya.Our client, a leading telecommunications provider seeks to recruit a Field Operations Engineer-Transmission/GSM. The job purpose will be to perform maintenance and operations activities within assigned area, ensuring the quality and continuity of the services as per the set...

Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opportunities. Purpose of the Job: Reporting to the Head of Branches, the position will be responsible for business development and operations, ensuring compliance, staff engagement and business acquisition to grow profita...

ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Summary The Global Data & Analytics Manager for Strategic Marketing will play a crucial role in the Strategic Marketing department (which oversees Sales, Marketing and Customer Experience). The role will be responsible for empowering decision makers with real-time and...

About the role The Charging Station Network Team Leader plays a crucial role in ensuring the seamless operation of Charging Stations, overseeing regular Charging Station Attendants (CSAs) and team leads to deliver quality service to our clients. This leadership position involves a combination of operational oversight, team management, and client satisfaction RESPONSIBILITIES: Operational Manageme...

Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Job Purpose: To stock, manage and supply consignments items, medical surgical,...

PURPOSE: To generate revenue for the company, increase visibility and presence within the specified geographical area. To create strong stakeholders value through overseeing efficient utilization of available resources and ensure customer focus across the region. PRIMARY RESPONSIBILITIES: Generate revenue in the branch across all subsidiary lines; Provide leadership and support to the staff, sale...

PURPOSE: To generate revenue for CIC Subsidiaries, maintain a productive and efficient salesforce, support all market and business development engagements. Build and sustain strong stakeholders value through internal operational and external fora participation and promotion of CIC s values with robust and efficient customer focus. PRIMARY RESPONSIBILITIES: Generate revenue in the Region across al...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Summary The assistant manager facility and administration will oversee facilities management, transport arrangement, international travel arrangement includ...

Job Description: Regional ManagerWe are seeking a dynamic and results-driven Regional Manager to oversee our operations and drive growth in the transportation sector. The ideal candidate will be responsible for identifying business opportunities, managing client relationships, and ensuring operational excellence. This role requires strong leadership skills, excellent communication abilities, and ...

Space and Style Ltd is a Kenyan company that has been in operation since 2002, steadily growing to be at the forefront of supply of specialized building solutions. It is through the strength of our products that we have the potential to be market leaders in the building industry in Kenya and the region. OUR VISION Our vision is to revolutionarize the building and construction industry in the regi...

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi PURPOSE: To generate revenue for the company, increase visibility and presence within the specified geographical area. To create strong stakeholders value through overseeing efficient utilization of available resources and ensure custom...

Daystar University is a chartered interdenominational and evangelical Christian University. Its mission is the development of Christian Servant Leaders for the expansion of God s kingdom in Africa and the world. We invite applications from suitably qualified candidates to fill the following vacant positions. Purpose of the Job Providing administrative support to the School and guiding optimal uti...

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi PURPOSE: To generate revenue for CIC Subsidiaries, maintain a productive and efficient salesforce, support all market and business development engagements. Build and sustain strong stakeholders value through internal operational and ext...

Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Salary Range : KSh 100,000 KSh 150,000/month Duties and Responsibilities Documentation and review of all existing processes and procedures, both manual and automa...