Wed Mar 27 2024 08:30:19 GMT+0000 (Coordinated Universal Time)

customer support manager responsibilities

New

Technical Support at Andela

Andela - Nairobi

    Andela provides companies with access to the top 1% of global tech talent. We identify high-potential developers on the African continent, shape them into world-class technical leaders, and pair them with companies as full-time, distributed team members. Summary More and more companies are using our Enterprise, so the support team is growing. When our customers have problems, they contact us and ...

    18 hours agojobwebkenya.com
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    Customer Experience Lead at Ecosafi

    Church World Service - Nairobi

      Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal. BCC is now offering Kenyans the chance to save money while they enjoy clean and safe cooking. BCC is seekin...

      1 day agomyjobmag.com
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      Customer Experience Lead at Ecosafi

      Ecosafi - Nairobi

        Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal Summary As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey...

        1 day agojobwebkenya.com
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        Aftersales Support Coordinator

        Burn Manufacturing - Kiambu

          About the role The job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...

          4 days agofindojobs.ke
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          Manager Customer Experience at Minet Kenya

          Minet Kenya - Nairobi

            Minet is a trusted pan-African advisor that meets the uncertainties of tomorrow by delivering risk and human capital solutions today. As the largest Aon Global Network Correspondent, Minet has access to a network of over 50,000 colleagues in 120 countries as well as proprietary data, research and analytics which enable us to manage and secure the risks of tomorrow and provide clients with an unri...

            6 days agojobwebkenya.com
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            QA and Support Engineer at Pezesha

            Pezesha - Nairobi

              Pezesha, has created a holistic financial marketplace for MSMEs. By offering lending, financial education, and debt counselling to borrowers, plus a proprietary credit scoring system to vet MSMEs without a credit history, derisking lending to SMEs. Lower Risks bring commercial banks and capital providers onto Pezesha platform. As a collaborative structure, Pezesha is helping to tackle the $19 Bil...

              3 days agojobwebkenya.com
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              Aftersales Support Coordinator

              Kiambu

                About the role The job holder will implement a process that will identify and develop the capability of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon support for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...

                6 days agoelevolt.co.ke
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                Program Manager At Technobrain

                Technobrain - Nairobi

                  POSITION OVERVIEWThe position is responsible for providing leadership oversight to a combination of two or more projects of the same nature/technologies in a team of project managers geared towards achieving operational parameters and customer needs in the various sets of multiple client's projects.The role holder plays a crucial role in ensuring the engagement and productivity of employees, meet...

                  2 days agofindojobs.ke
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                  Program Manager at Technobrain

                  Technobrain - Nairobi

                    With operations in Africa, USA, UK,India and UAE, Techno Brain is the first indigenous African company to be assessed at CMMI Level-5, achieving highest quality standards for software development. Currently operating in 21 countries, creating 1200 high tech jobs in the continent, Techno Brain has achieved leadership positions in areas such as Public Financial Management, Digital Identity Manageme...

                    2 days agojobwebkenya.com
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                    New

                    Care Manager

                    Kisumu

                      Mission: To provide high-quality care that exceeds our clients expectations. Key Responsibilities: Conduct daily in-patient rounds of the specific scheme beneficiaries admitted in the hospital. To ensure timely and appropriate admission, diagnosis, and treatment, care of patients and advise the hospital and the corporate accordingly. Ensure only authentic pre-authorizations are issued for clients...

                      19 hours agoelevolt.co.ke
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                      Aftersales Support Coordinator at BURN Manufacturing

                      BURN Manufacturing - Kiambu

                        BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves. About the role The job holder will implement a process that will identify and develop the capabilit...

                        7 days agojobwebkenya.com
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                        Customer Service Representative

                        Nairobi

                          About the Job Offer support to customers who have questions, concerns, problems. Duties & Responsibilities Respond to customer enquiries in person, by phone and online helpfully and promptly. Take responsibility for solving customer issues and make sure they are resolved promptly. Maintain record of customer communications in CRM and other systems. Acknowledge and resolve customer complains. Proc...

                          8 days agoelevolt.co.ke
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                          Senior Manager Enterprise Architecture

                          Nairobi

                            KEY RESPONSIBILITIES Create and sustain a comprehensive enterprise architecture strategy aligned with the business objectives Bank. Ensure that technology decisions support long-term goals and growth, aligning the architecture strategy with the bank's business goals, objectives, and regulatory requirements. Assess the bank's current technology capabilities, including infrastructure, platforms, to...

                            2 days agoelevolt.co.ke
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                            New

                            Regional Bancassurance Sales Managers - Western

                            Nairobi

                              Job Ref. No: JHIL107 (Re-advertised) Role Purpose The job holders will be obliged to deliver their respective regional bancassurance month-on-month and yearly revenue budgets. Main Responsibilities Operational Ensure achievement of sustainable growth of the assigned region to meet the set revenue objectives. Plan and co-ordinate health Insurance sales activation programs organized by Banks, Regio...

                              19 hours agoelevolt.co.ke
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                              New

                              Regional Bancassurance Sales Managers - Central

                              Nairobi

                                Job Ref. No: JHIL107 (Re-advertised) Role Purpose The job holders will be obliged to deliver their respective regional bancassurance month-on-month and yearly revenue budgets. Main Responsibilities Operational Ensure achievement of sustainable growth of the assigned region to meet the set revenue objectives. Plan and co-ordinate health Insurance sales activation programs organized by Banks, Regio...

                                19 hours agoelevolt.co.ke
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                                New

                                Regional Bancassurance Sales Managers - Coast

                                Nairobi

                                  Job Ref. No: JHIL107 (Re-advertised) Role Purpose The job holders will be obliged to deliver their respective regional bancassurance month-on-month and yearly revenue budgets. Main Responsibilities Operational Ensure achievement of sustainable growth of the assigned region to meet the set revenue objectives. Plan and co-ordinate health Insurance sales activation programs organized by Banks, Regio...

                                  19 hours agoelevolt.co.ke
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                                  New

                                  Assistant Manager, Money Transfer Services

                                  Nairobi

                                    JOB SUMMARY: The overall responsibility of this role is to ensure maintenance and growth of Diaspora & Remittances products and income at all branches and outlets. To ensure seamless coordination between Money Transfer Services providers and the bank through the Diaspora & Remittances Unit and with branches and agents. KEY RESPONSIBILITIES: Financial - 15% Grow the bank's NFI through MTS products...

                                    19 hours agoelevolt.co.ke
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                                    Assistant Manager, Corporate Communication

                                    Nairobi

                                      JOB GRADE KDC 4 Job Purpose The Assistant Manager, Corporate Communication will be responsible for maintaining the Corporation s reputation, visibility and corporate image through execution of effective communication policies, guidelines and initiatives. Job Specification Duties and responsibilities Incorporating online tools and in-person networking to create relationships and ultimately build t...

                                      1 day agoelevolt.co.ke
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                                      Manager Customer Service & Operational Activities

                                      Essilorluxottica - Nairobi

                                        WHO WE AREWe are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the wor...

                                        11 days agofindojobs.ke
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                                        Manager Customer Service & Operational Activities

                                        Essilorluxottica Group - Nairobi

                                          WHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the wo...

                                          11 days agofindojobs.ke
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                                          Care Manager at Avenue Healthcare

                                          Avenue Healthcare - Kisumu

                                            Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. Mission: To provide high-quality care that exceeds our clients expectations. Key Responsibilities: Conduct daily in-patient rounds of the specific scheme beneficiaries admitted in the h...

                                            1 day agojobwebkenya.com
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                                            Cluster Marketing & Communications Manager

                                            Fairmont - Nairobi

                                              Job Description Cluster Marketing & Communications Manager Your leadership as the Cluster Marketing & Communications Manager will guide the Digital, Marketing and Communications strategies at Fairmont The Norfolk and Fairmont Mara Safari Club. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to ea...

                                              1 day agofindojobs.ke
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                                              Product Design Manager - Digital Financial Services

                                              Nairobi

                                                KEY RESPONSIBILITIES: Provide direction and guidance to product design teams to meet timely deliveries. Manage product design and development activities. Provide design solutions to meet cost-effectiveness and on-time deliveries. Validate product designs, identify constraints and provide corrective actions. Evaluate the design of new and existing products by conducting thorough analysis and asses...

                                                2 days agoelevolt.co.ke
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                                                Regional Bancassurance Sales Managers Central at Jubilee Insurance

                                                Jubilee Insurance - Nairobi

                                                  Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL107 (Re-advertised) Role Purpose The job holders will be obliged to...

                                                  1 day agojobwebkenya.com
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