Customer Support Agent jobs in Nairobi

Job PurposeCoordinates implementation, monitoring, maintenance and review of finance policies, strategies, and procedures in the assigned section/region to improve the financial health of the organization for realization of KEBS mandate on Standards, Metrology and Conformity Assessment (SMCA) with an annual budget of KES 6 Billion. This is to promote local, regional and international trade and ea...

JOB DESCRIPTION Job Title: BRANCH MANAGER Reports to: OPERATIONS DIRECTOR Department: CLINICAL OPERATIONS Business Purpose/Objective: Responsible for providing and maintaining high standards of professional care to all clients while ensuring consistent provision of efficient and ethical care to support it in achieving quality health service delivery. Responsible for the critical balance of the ho...

About this opportunity!We are looking for an Environment, Health, & Safety (EHS) Professional to act as the primary spokesperson for EHS matters in the Service Line Build unit ('the unit'). This role will be responsible for defining the unit's strategy and deploying tactical plans to meet Global and MMEA-wide strategic priorities and the unit's specific challenges and ambitions to ensure that env...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client, an International Safari company is looking for a hands on and dynamic Commercial Sales Manager for its offices in Nairobi. As the Commercial Sales Manager, you will...

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual. Key Tasks And Responsibilities Always answer incoming telephone calls into the Call Center in a professional manner. Provides information to customers via Old Mutual approved ...

Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app. 1 It aspires to be a multi-category lifestyle app with food delivery being the most popular offering YOUR MISSION Impact Quality Coordinator contributes to the success of the organization as a whole through Profitability (Mana...

Unit: Fundraising Reporting to: Directly report to the Regional Fundraising Coordinator Location: KENYA, Monday-Friday:- 9am-5pm ABOUT GREENPEACE AFRICA Greenpeace Africa was founded in 2008 and is part of the Greenpeace global network that has recently celebrated 50 years of climate activism across the world. Greenpeace was founded in 1971 by a small group of concerned individuals, who set sail ...

We are looking for an Environment, Health, & Safety (EHS) Professional to act as the primary spokesperson for EHS matters in the Service Line Build unit ('the unit'). This role will be responsible for defining the unit's strategy and deploying tactical plans to meet Global and MMEA-wide strategic priorities and the unit's specific challenges and ambitions to ensure that environmental, health, and...

About Thunes Thunes is a global, fast-growing, and innovative Fintech scale-up that uses technology to disrupt and transform the existing financial system. We have a strong Mission: to create a better global payments network, and a great Purpose: to connect the world to economic opportunities and address systemic inequality when it comes to financial services. We are proud to power payments for t...

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, Summary We are looking for an Environment, Health, & Safety (EHS) Pr...

Influx provides Support as a Service for brands and tech companies. This includes an entire operation available on demand: agents, management, training, QA, data, and insights. Duties and Responsibilities Maintaining a positive, empathetic, and professional attitude towards customers at all times. Diagnose and solve the customer s problems in German Communicate effectively via email and chat with...

ABOUT THE ROLEThis role will provide professional services as follows: -Fleet - deliver fleet clerical and management services that expedite, maintain and support motor vehicle and motorcycles operations services to staff to ensure, efficiency and excellent customer service.Liaison Act as Protocol officer, liaising with various Government departments and agencies (Immigration, KRA Customs, NGO Bo...

Plan International was founded over 75 years ago with a mission to promote and protect the rights of children. The organisation was set up by British journalist John Langdon-Davies and refugee worker Eric Muggeridge in 1937, with the original aim to provide food, accommodation and education to children whose lives had been disrupted by the Spanish Civil War. ABOUT THE ROLE This role will provide ...

Key duties and responsibilities a) Communicate important feedback from customers to the relevant department internally. b) Preparing reports on marketing activities such as tracking incoming leads and following up with potential clients. c) Coordinating with other departments to ensure that sales campaigns are supported by other departments d) Providing customer service by answering questions abo...

DutiesProvide strong leadership to the sales team, fostering a collaborative and high-performance culture.Recruit, train and mentor sales consultants to enhance their skills and capabilities.Set clear performance targets and provide regular feedback to ensure individual and team success.Distribute enquiries to the team, support consultants with quoting, itinerary design and questions, and ensure ...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Role Purpose The role holder will be responsible for leading and overseeing the trai...

About the Company: We are a leading SaaS provider based in the United States, dedicated to offering innovative and efficient software solutions to businesses globally. Our commitment to excellence and customer satisfaction is at the heart of our operations. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Agent. This role invo...

H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest adhesion challenges.PRIMARY DUTIES For t...

Job Purpose Provide strong operational support to the Manager, Cash & Card Operations by taking responsibility of and managing all aspects of operational processes within the production unit of Card operations.The role is responsible for ensuring customer focused, high quality fulfilment and operational services to all stakeholders (business partners and customers across all products and delivery...

Fin Overview: Join us as we build Africa's leading Neobank. Fin is a sub-Saharan African fintech building a credit-led neo-banking platform for Africa. We are committed to driving financial inclusion and empowering individuals across the continent. We believe that everyone deserves access to affordable financial services, and our mission is to make this a reality. We are a passionate and diverse ...

Job DescriptionJob Purpose Provide strong operational support to the Manager, Cash & Card Operations by taking responsibility of and managing all aspects of operational processes within the production unit of Card operations.The role is responsible for ensuring customer focused, high quality fulfilment and operational services to all stakeholders (business partners and customers across all produc...

Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. Job Purpose Provide strong operational support to the Manager, Cash & Card...

Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual.KEY TASKS AND RESPONSIBILITIESAlways answer incoming telephone calls into the Call Center in a professional manner.Provides information to customers via Old Mutual approved resources.Completes accurate and timely documentation of all services provided to callers.Assist clien...

Minet is a trusted pan-African advisor that meets the uncertainties of tomorrow by delivering risk and human capital solutions today. As the largest Aon Global Network Correspondent, Minet has access to a network of over 50,000 colleagues in 120 countries as well as proprietary data, research and analytics which enable us to manage and secure the risks of tomorrow and provide clients with an unri...