customer service training jobs

Sheer Logic Management Consultants (SLMC) was incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and public. Our Mission Improve the operational effectiveness of our client, by developing solutions that build the internal capacities and capabilities. ...

Sheer Logic Management Consultants (SLMC) was incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and public. Summary The Restaurant Supervisor position is responsible for overseeing the operations of the restaurant including the staff, expediting the ...

One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Job Purpose: Our client is looking to hire an Automotive Technician responsible for diagnosing and servicing vehicle electrical and mechanical systems, including engine management. This role is pivotal in following Company Standard Oper...

Job Description RESPONSIBILITIES: Sales Transactions: Process sales transactions accurately and efficiently. Handle cash, credit card, and digital payment methods following established procedures. Prospecting, Upselling and Cross-Selling: Identify opportunities to sell, upsell and cross-sell products based on customer needs and preferences. Maximize revenue by suggesting complementary items. Inve...

Develop and implement training programs focused on soft skills such as communication, customer service, and teamwork.Design and deliver technical training modules covering automotive diagnostics, repair techniques, and maintenance procedures.Conduct training needs assessments to identify skill gaps and tailor training programs accordingly.Evaluate the effectiveness of training programs through fe...

Restaurant Supervisor The Restaurant Supervisor position is responsible for overseeing the operations of the restaurant including the staff, expediting the customers orders as needed and maintaining good working relationship with the suppliers. Key Tasks scheduling restaurant staff and delegating tasks hiring, training, and managing restaurant staff, ordering food, alcohol, and cleaning supplies ...

The Restaurant Supervisor position is responsible for overseeing the operations of the restaurant including the staff, expediting the customers' orders as needed and maintaining good working relationship with the suppliers.Key Tasksscheduling restaurant staff and delegating taskshiring, training, and managing restaurant staff,ordering food, alcohol, and cleaning suppliessupervising the preparatio...

Job Summary As an Operations Executive your primary responsibility is to ensure the efficient and professional handling of our clients and their accounts. This role encompasses managing accounts, coordinating operations, assessing risks, generating reports, and fostering strong client relationships. Your expertise will be vital for the seamless delivery of our services. Responsibilities: Client A...

As a Trainer at AutoXpress, you will play a crucial role in enhancing the skills and knowledge of our team members. You will be responsible for designing and delivering training programs that cover a range of soft skills (communication, customer service, teamwork) as well as technical skills (automotive diagnostics, repair techniques, maintenance procedures).

Job Ref. No: JLIL 219Role PurposeThe role holder will be responsible for cultivating, maintaining, and expanding Bancassurance relationships to drive revenue growth through exemplary customer service. The role focuses on meeting retention targets, increasing portfolio profitability, and expanding the portfolio through benefits upselling, proper loading, and claims control.Main ResponsibilitiesStr...

Job Description Job Summary As an Operations Executive your primary responsibility is to ensure the efficient and professional handling of our clients and their accounts. This role encompasses managing accounts, coordinating operations, assessing risks, generating reports, and fostering strong client relationships. Your expertise will be vital for the seamless delivery of our services. Responsibi...

Umba combines advanced tools and techniques to optimize risk exposures in emerging markets that are currently underserved by traditional banking services.Job Summary As an Operations Executive your primary responsibility is to ensure the efficient and professional handling of our clients and their accounts. This role encompasses managing accounts, coordinating operations, assessing risks, generat...

Excellence. Simply Delivered. is our guiding light. Our Strategy 2020: Focus.Connect.Grow. is our roadmap to the future. We connect people and improve their lives. Role Purpose Under the management of the Country Operations Manager for Operations and Aviation the appointed person is mandated is to manage the country operations department, provide, and implement the Global and SSA Operational Func...

Introduction Established in 2004, the Aga Khan University Medical College in East Africa seeks to provide high quality education for health professional leaders who will then go on to become reputable specialists generating a positive and lasting impact in the lives of their patients and in the communities they serve. Our goal is to produce health professional leaders through our unique training ...

Job DescriptionWorking closely with the Regional Business Growth & Development Manager and Senior Management, manages the branch and offers leadership to staff in formulation and implementation of business growth and development strategies at branch level.The job holder is expected to aggressively drive the branch growth and profitability targets by identifying, developing and maintaining profita...

Description Working closely with the Regional Business Growth & Development Manager and Senior Management, manages the branch and offers leadership to staff in formulation and implementation of business growth and development strategies at branch level. The job holder is expected to aggressively drive the branch growth and profitability targets by identifying, developing and maintaining profitabl...

Duties & ResponsibilitiesAct as a single point of contact for phone calls and emails from users. The assistant listens, logs, and responds to customer inquiries, requests, and complaints.Recognize, document, and inform the supervisor regarding trends in external customer calls.Anticipate potential needs or problems of customers.Follow through on commitments made to customers.Make recommendations ...

Job DescriptionWorking closely with the Head Operations and Senior Management, Formulate and Implement the Overall Business Strategy for the region, with the main objective of assessing the business opportunities and growing the liability portfolio, the asset portfolio and Banc assurance, through client acquisition and retention; and ensuring quality of the portfolio.Manage the branch and offer l...

Hardware Maintenance:Install, configure, and upgrade desktops, laptops, printers, and other hardware devices.Diagnose hardware problems and coordinate repairs or replacements as necessary.Maintain an inventory of IT equipment and track hardware assets.Coordinate with hardware vendors or suppliers, ensuring cost optimization along with efficiency of the hardware.Software Support:Ensure all softwar...

Job Ref. No: JHIL118Role PurposeThe job holder will be responsible for timely set-up, renewal, servicing and support, documentation, and management of schemes, and handling of related queries on from clients and intermediaries on existing schemes. Providing dedicated and comprehensive service to the intermediaries and clients with a proactive approach to ensure business retention by meeting set s...

We are a Management Consultancy firm and we commenced active business in Kenya April 2016. RESPONSIBILITIES: Sales Transactions: Process sales transactions accurately and efficiently. Handle cash, credit card, and digital payment methods following established procedures. Prospecting, Upselling and Cross-Selling: Identify opportunities to sell, upsell and cross-sell products based on customer need...

Hardware Maintenance:Install, configure, and upgrade desktops, laptops, printers, and other hardware devices.Diagnose hardware problems and coordinate repairs or replacements as necessary.Maintain an inventory of IT equipment and track hardware assets.Coordinate with hardware vendors or suppliers, ensuring cost optimization along with efficiency of the hardware.Software Support:Ensure all softwar...

Duties and Responsibilities This is the entry and training grade for this cadre. An officer at this level will work under the guidance of a senior officer. Duties and responsibilities at this level will include:- Undertaking "First-On-Call" duties including clerking, investigating, and managing patients; Conducting weekly clinic and theatre days; Working with medical specialists in attending to p...

Andersen in Kenya is a member of Andersen Global, an international association of member firms with more than 3,500 professionals worldwide, nearly 500 global partners and a presence in over 111 locations through its member firms and collaborating firms. The professionals of Andersen Global all over offices in the world share a common background and a vision. We value open communication, informat...