Fri Mar 29 2024 07:30:11 GMT+0000 (Coordinated Universal Time)

customer service training jobs

Customer Experience Lead at Ecosafi

Church World Service - Nairobi

    Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal. BCC is now offering Kenyans the chance to save money while they enjoy clean and safe cooking. BCC is seekin...

    2 days agomyjobmag.com
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    Customer Service Assistant Job MKU - Corporate Staffing Services

    Mount Kenya University - Nairobi

      Mount Kenya University (MKU) is a chartered and ISO 9001:2015 certified University committed to a broad-based, holistic and inclusive system of education. The University is a member of the Inter-University Council of East Africa as well as the Association of Commonwealth Universities. MKU is largely known for its dynamic, comprehensive and thorough academic and vocational training system as well ...

      3 days agocorporatestaffing.co.ke
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      New

      Service Supervisor

      Nairobi

        Role Description The Car Care team has grown significantly over the last months and is taking more external work i.e vehicle fixes and inspections, consequently the client facing team is facing increased demands. At the same time, the team is relatively inexperienced in the industry and we struggle to balance (1) context-rich communication with (2) selling works and (3) managing customer expectat...

        11 hours agoelevolt.co.ke
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        Customer Experience Lead At Ecosafi

        Ecosafi - Nairobi

          As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey from onboarding to retention. This role requires a deep understanding of Call Center Operations, Customer Retention Strategies, and overall Customer Experience activities.ResponsibilitiesCall Center Management:Oversee Call Center operations, including inbound and outbound customer interactions.Dev...

          1 day agofindojobs.ke
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          Customer Experience Lead at Ecosafi

          Ecosafi - Nairobi

            Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal Summary As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey...

            2 days agojobwebkenya.com
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            Customer Success Executive At Senri Ltd. (Africa Incubator Ltd.)

            Or - Nairobi

              About the jobLooking for a leader to build and maintain relationships with enterprise customers in the phase of project implementation. Our mobile-based sales automation service, SENRI, is aiming at changing the way they work at enterprises and strengthening distribution networks in Africa. Starting from 2015, we have been successful in the development of the service and acquisition of customers ...

              2 days agofindojobs.ke
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              Customer Service Representative at SunCulture Kenya Ltd

              New Kenya Cooperative Creameries - Nairobi

                Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continentAbout the role The Customer Service Representative will handle a high volume of i...

                5 days agomyjobmag.com
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                Customer Service Representative At Sunculture Kenya Ltd

                Sunculture Kenya - Nairobi

                  About the roleThe Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer interactions, providi...

                  5 days agofindojobs.ke
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                  Product Trainer At Verde Edge Consulting Ltd

                  Verde Edge Consulting - Nairobi

                    Job DescriptionOverview of the roleTo enhance the knowledge and skills of both internal & external stakeholders regarding the company's products and services with a direct aim of improving sales performance, customer satisfaction, and ultimately, the overall success of the organization. The ideal candidate will collaborate closely with sales to support, develop, and implement training programs fo...

                    1 day agofindojobs.ke
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                    New

                    Product Trainer At Verde Edge Consulting Ltd

                    Verde Edge Consulting - Nairobi

                      Overview of the roleTo enhance the knowledge and skills of both internal & external stakeholders regarding the company's products and services with a direct aim of improving sales performance, customer satisfaction, and ultimately, the overall success of the organization. The ideal candidate will collaborate closely with sales to support, develop, and implement training programs for commercial cu...

                      20 hours agofindojobs.ke
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                      Product Trainer at Verde Edge Consulting Ltd

                      Verde Edge Consulting - Nairobi

                        Verde Edge Consulting Ltd is a new age executive HR consulting company based in Nairobi Kenya with operations running throughout the republic and the greater East Africa region. We are dedicated to revolutionizing HR practice in the new age through developing long term strategic partnerships with our clients Overview of the role To enhance the knowledge and skills of both internal & external stak...

                        2 days agojobwebkenya.com
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                        New

                        Product Trainer

                        Verde Edge Consulting - Nairobi

                          Job Description Overview of the role To enhance the knowledge and skills of both internal & external stakeholders regarding the company's products and services with a direct aim of improving sales performance, customer satisfaction, and ultimately, the overall success of the organization. The ideal candidate will collaborate closely with sales to support, develop, and implement training programs ...

                          20 hours agofindojobs.ke
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                          Product Trainer at Verde Edge Consulting Ltd

                          Opticom Kenya - Nairobi

                            Verde Edge Consulting Ltd is a new age executive HR consulting company based in Nairobi Kenya with operations running throughout the republic and the greater East Africa region. We are dedicated to revolutionizing HR practice in the new age through developing long term strategic partnerships with our clients. We are well placed to offer best breed of innovative solutions to our clients, whilst ma...

                            2 days agomyjobmag.com
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                            Customer Service Representative at SunCulture Kenya Ltd

                            SunCulture Kenya - Nairobi

                              Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the role The Customer Service Representative will handle a high volume of ...

                              6 days agojobwebkenya.com
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                              Customer Service Lead - Nairobi at Brites Management

                              United Nations Environment Programme UNEP - Nairobi

                                Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and...

                                5 days agomyjobmag.com
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                                Customer Service Executive At Janta Kenya

                                Janta Kenya - Nairobi

                                  Ensure that the operations-Logistics-Sales Planning meeting takes place daily at 2pm.Track the execution of the Sales Impact Plans daily tracking of customer performance in line with scheduled loading, aligning team on gaps to close, guiding on conversion of missed lines.Guide team on accurate order processing, ensuring no wrong order returns & Conversion follow through with timely updates to cus...

                                  7 days agofindojobs.ke
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                                  Customer Service/ Shop Assistant - Nairobi at Brites Management

                                  Stellar Human Resource Solutions - Nairobi

                                    Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and...

                                    5 days agomyjobmag.com
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                                    Customer Service Executive at Janta Kenya

                                    Janta Kenya - Nairobi

                                      Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business Key Responsibilities Ensure that the operations-Logistics-Sales Planning meeting takes place daily at 2pm. Track the execution of the Sales Impact Plans daily tracking of customer performance in line with scheduled loadi...

                                      9 days agojobwebkenya.com
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                                      Customer Care Intern at ENGIE

                                      ENGIE - Nairobi

                                        ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relationship...

                                        3 days agojobwebkenya.com
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                                        Customer Success Executive at SENRI Ltd. (Africa Incubator Ltd.)

                                        SENRI Africa Incubator - Nairobi

                                          SENRI, a Mobile and Web combined app for sales automation, will help you in end-to-end productivity improvement of your sales operation About the job Looking for a leader to build and maintain relationships with enterprise customers in the phase of project implementation. Our mobile-based sales automation service, SENRI, is aiming at changing the way they work at enterprises and strengthening dis...

                                          3 days agojobwebkenya.com
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                                          Customer Service Executive -Logistics At Janta Kenya

                                          Janta Kenya - Nairobi

                                            Key ResponsibilitiesEnsure that the operations-Logistics-Sales Planning meeting takes place daily at 2pm.Track the execution of the Sales Impact Plans daily tracking of customer performance in line with scheduled loading, aligning team on gaps to close, guiding on conversion of missed lines.Guide team on accurate order processing, ensuring no wrong order returns & Conversion follow through with t...

                                            9 days agofindojobs.ke
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                                            Manager Customer Experience

                                            Nairobi

                                              Purpose for the Job The CX Manager is a customer-facing role focused on operational excellence that aligns to our Service promise and ultimately translates into an exceptional customer experience. The purpose of the role is to deliver a superior customer experience by driving operational excellence that aims at customer value, satisfaction, loyalty and, ultimately Retention. The successful candid...

                                              6 days agoelevolt.co.ke
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                                              Manager Customer Experience At Minet Kenya

                                              Minet Kenya - Nairobi

                                                Purpose for the JobThe CX Manager is a customer-facing role focused on operational excellence that aligns to our Service promise and ultimately translates into an exceptional customer experience. The purpose of the role is to deliver a superior customer experience by driving operational excellence that aims at customer value, satisfaction, loyalty and, ultimately Retention. The successful candida...

                                                5 days agofindojobs.ke
                                                See more details

                                                Customer Service Executive -Logistics at Janta Kenya

                                                Janta Kenya - Nairobi

                                                  Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business. Key Responsibilities Ensure that the operations-Logistics-Sales Planning meeting takes place daily at 2pm. Track the execution of the Sales Impact Plans daily tracking of customer performance in line with scheduled load...

                                                  10 days agojobwebkenya.com
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