Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal. BCC is now offering Kenyans the chance to save money while they enjoy clean and safe cooking. BCC is seekin...
Mount Kenya University (MKU) is a chartered and ISO 9001:2015 certified University committed to a broad-based, holistic and inclusive system of education. The University is a member of the Inter-University Council of East Africa as well as the Association of Commonwealth Universities. MKU is largely known for its dynamic, comprehensive and thorough academic and vocational training system as well ...
Role Description The Car Care team has grown significantly over the last months and is taking more external work i.e vehicle fixes and inspections, consequently the client facing team is facing increased demands. At the same time, the team is relatively inexperienced in the industry and we struggle to balance (1) context-rich communication with (2) selling works and (3) managing customer expectat...
As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey from onboarding to retention. This role requires a deep understanding of Call Center Operations, Customer Retention Strategies, and overall Customer Experience activities.ResponsibilitiesCall Center Management:Oversee Call Center operations, including inbound and outbound customer interactions.Dev...
Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal Summary As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey...
About the jobLooking for a leader to build and maintain relationships with enterprise customers in the phase of project implementation. Our mobile-based sales automation service, SENRI, is aiming at changing the way they work at enterprises and strengthening distribution networks in Africa. Starting from 2015, we have been successful in the development of the service and acquisition of customers ...
Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continentAbout the role The Customer Service Representative will handle a high volume of i...
About the roleThe Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer interactions, providi...
Job DescriptionOverview of the roleTo enhance the knowledge and skills of both internal & external stakeholders regarding the company's products and services with a direct aim of improving sales performance, customer satisfaction, and ultimately, the overall success of the organization. The ideal candidate will collaborate closely with sales to support, develop, and implement training programs fo...
Overview of the roleTo enhance the knowledge and skills of both internal & external stakeholders regarding the company's products and services with a direct aim of improving sales performance, customer satisfaction, and ultimately, the overall success of the organization. The ideal candidate will collaborate closely with sales to support, develop, and implement training programs for commercial cu...
Verde Edge Consulting Ltd is a new age executive HR consulting company based in Nairobi Kenya with operations running throughout the republic and the greater East Africa region. We are dedicated to revolutionizing HR practice in the new age through developing long term strategic partnerships with our clients Overview of the role To enhance the knowledge and skills of both internal & external stak...
Job Description Overview of the role To enhance the knowledge and skills of both internal & external stakeholders regarding the company's products and services with a direct aim of improving sales performance, customer satisfaction, and ultimately, the overall success of the organization. The ideal candidate will collaborate closely with sales to support, develop, and implement training programs ...
Verde Edge Consulting Ltd is a new age executive HR consulting company based in Nairobi Kenya with operations running throughout the republic and the greater East Africa region. We are dedicated to revolutionizing HR practice in the new age through developing long term strategic partnerships with our clients. We are well placed to offer best breed of innovative solutions to our clients, whilst ma...
Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the role The Customer Service Representative will handle a high volume of ...
Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and...
Ensure that the operations-Logistics-Sales Planning meeting takes place daily at 2pm.Track the execution of the Sales Impact Plans daily tracking of customer performance in line with scheduled loading, aligning team on gaps to close, guiding on conversion of missed lines.Guide team on accurate order processing, ensuring no wrong order returns & Conversion follow through with timely updates to cus...
Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and...
Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business Key Responsibilities Ensure that the operations-Logistics-Sales Planning meeting takes place daily at 2pm. Track the execution of the Sales Impact Plans daily tracking of customer performance in line with scheduled loadi...
ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relationship...
SENRI, a Mobile and Web combined app for sales automation, will help you in end-to-end productivity improvement of your sales operation About the job Looking for a leader to build and maintain relationships with enterprise customers in the phase of project implementation. Our mobile-based sales automation service, SENRI, is aiming at changing the way they work at enterprises and strengthening dis...
Key ResponsibilitiesEnsure that the operations-Logistics-Sales Planning meeting takes place daily at 2pm.Track the execution of the Sales Impact Plans daily tracking of customer performance in line with scheduled loading, aligning team on gaps to close, guiding on conversion of missed lines.Guide team on accurate order processing, ensuring no wrong order returns & Conversion follow through with t...
Purpose for the Job The CX Manager is a customer-facing role focused on operational excellence that aligns to our Service promise and ultimately translates into an exceptional customer experience. The purpose of the role is to deliver a superior customer experience by driving operational excellence that aims at customer value, satisfaction, loyalty and, ultimately Retention. The successful candid...
Purpose for the JobThe CX Manager is a customer-facing role focused on operational excellence that aligns to our Service promise and ultimately translates into an exceptional customer experience. The purpose of the role is to deliver a superior customer experience by driving operational excellence that aims at customer value, satisfaction, loyalty and, ultimately Retention. The successful candida...
Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business. Key Responsibilities Ensure that the operations-Logistics-Sales Planning meeting takes place daily at 2pm. Track the execution of the Sales Impact Plans daily tracking of customer performance in line with scheduled load...
Page 1 of 90
Next Page