Customer Service Supervisor jobs

CUSTOMER CARE AGENT (REF: CCA/04/24)Job Purpose:The Customer Care Agent will be responsible for providing and promoting a professional, high-quality frontline customer-focused service by efficiently handling in bound & outbound calls, correspondences at the SACCO, resolving customer queries in a timely manner, cross selling the SACCO products all geared towards increasing the SACCO profitability ...

Job Location : Eldoret , Kenya. Reports to: Executive Chef. Company Description. Employd Staffing Solutions Ltd is a comprehensive Human Capital Consultancy firm based in Nairobi County, Kenya. We specialize in helping organizations with their HR activities, including recruitment, labor outsourcing, payroll management, and employee training. Our mission is to create productive and fruitful relati...

The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. CUSTOMER CARE AGENT (REF: CCA/04/24) Job Purpose: The Customer Care Agent will be responsible for providing and promoting a profession...

JOB DESCRIPTION Position: Customer Service Supervisor Reporting to: Head of Customer Service Location: Nairobi Role type: Full-Time About SunCulture: Founded in 2012, SunCulture's Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life-changing technology that solves the biggest daily ...

LOCATION: NAIROBI BUDGET: 60,000 KES GROSS Our client, Sparepap is an early-stage B-B-C e-commerce Company aiming to streamline accessibility to spare parts, accessories and mechanical services for the automotive industry. They are a one-stop digital hub for car spare parts dealers, mechanics and customers in need of car servicing and/or in search of purchasing car parts at an affordable rate. JO...

Job Description The Front Office Specialist Float is the face of PPPSGV and responsible for supporting the delivery of health care services. The Front Office Specialist Float facilitates the patient visit by registering patients, ensuring applicable eligibility and demographic information is accurately captured in the practice management system and interfacing with the patients and other health c...

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

Real estate jobs Nairobi. Reporting to: Senior Field Officer,Gross Salary: Kshs 50,000, Our client is a well-established real estate company seeking to hire an experienced Rent Collection Executive who undertakes all residential and commercial property management activities in a given portfolio to maximize income on investments and ensure client (landlords/tenants) satisfaction. He/she performs o...

About the role:The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will be responsible for leading a team of retention representatives to ensure the effective implementation of customer retention strategies. The primary focus of this role is to minimize customer churn, enhance cust...

As a Front Office Specialist - Float, you will save lives while you:Registers/Checks-in patientsDisplay strong listening skillsAccurately collect and enter demographic informationAccurately assess fee category for sliding fee scaleCorrectly identifies patient s insurance plan or provider groupAccurately input of all 3rd party payer information to ensure maximum reimbursement to PPPSGVEffectively ...

The Front Office Specialist Float is the face of PPPSGV and responsible for supporting the delivery of health care services. The Front Office Specialist Float facilitates the patient visit by registering patients, ensuring applicable eligibility and demographic information is accurately captured in the practice management system and interfacing with the patients and other health center staff to e...

Job Description About the role: The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will be responsible for leading a team of retention representatives to ensure the effective implementation of customer retention strategies. The primary focus of this role is to minimize customer ch...

IPPF is a global service provider and a leading advocate of sexual and reproductive health and rights (SRHR) for all. We are a world-wide movement of national organisations working with and for communities and individuals. Summary The Front Office Specialist Float is the face of PPPSGV and responsible for supporting the delivery of health care services. The Front Office Specialist Float facilitat...

ResponsibilitiesNew Hire Onboarding and tenured employee upskilling\\'a0\\ * Introducing new hires to the company values, mission, and vision\\'a0\\ * New hire activation through client provided credentials.\\'a0\\ * Set up and maintain training facilities and related training materials.\\'a0\\ * Deliver training to engage and stimulate existing and newly hired employees in a manner that promotes...

Role PurposeThe purpose of this role is to ensure effective and efficient delivery of Exams. To manage Venue Supervisor engagement, relationship, and performance. To co-ordinate and manage any risk or issue resolution, including co-ordination of customer communication directly or through customer services. To be point of contact for Venues/Venue Supervisors on the day. This role will be required ...

Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the role: The Customer Service Supervisor role holder is a dynamic and res...

About SunCulture: Founded in 2012, SunCulture s Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life-changing technology that solves the biggest daily challenges for the world s 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar i...

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-qualit...

Organizes, tags, labels, and stores goods/materials in the warehouse in accordance with the inventory management system.Ensures that all inventory received by the warehouse is physically confirmed, timely and accurately recorded.Liaises with the Warehouse Supervisor to retrieve and load goods on trucks to service both internal and external customer orders.Report on out of stock on certain goods/m...

The British Council is a British organisation specialising in international cultural and educational opportunities. Role Purpose The purpose of this role is to ensure effective and efficient delivery of Exams. To manage Venue Supervisor engagement, relationship, and performance. To co-ordinate and manage any risk or issue resolution, including co-ordination of customer communication directly or t...

The primary purpose of this job:To perform a variety of warehouse tasks on need basis as instructed by the warehouse supervisor.Duties and Responsibilities:Organizes, tags, labels, and stores goods/materials in the warehouse in accordance with the inventory management system.Ensures that all inventory received by the warehouse is physically confirmed, timely and accurately recorded.Liaises with t...

HACO Industries was established in the early 1970 s as single-product manufacturer. From those modest beginnings, HACO is now one of the region s leading FMCG manufacturers, supplying a wide range of products to the entire East African and COMESA Markets. The primary purpose of this job: To perform a variety of warehouse tasks on need basis as instructed by the warehouse supervisor. Duties and Re...

JOB SUMMARYDaily upkeep and sanitation of all hospital areas, including patient rooms, offices, and public spaces while ensuring that our facility meets all cleanliness standards and regulations.KEY RESPONSIBILITIESThoroughly clean and sanitize patient rooms, bathrooms, examination rooms, surgical areas, and other spaces according to hospital protocols.Use disinfectants and other cleaning solutio...

Job Purpose: Growth of IFA business to meet set annual premium targets. Key responsibilities: Secure new GI business through intermediaries. Retain existing GI business as per set objectives. Maintain excellent customer service to intermediaries and clients. Service existing business and resolve customer complaints. Follow up on renewals for general insurance business. Forward proposal forms to u...