Customer Service Supervisor jobs in Kilifi

JOB SUMMARY:Branch operations supervisor; authorize and supervise both teller and customer service transactions, managing branch cash levels and ensure all customer instructions are accurately executed by branch officers.KEY RESPONSIBILITIES:Operations - 40%Support succession plan by being a proxy to Assistant manager service delivery and customer serviceAuthorize all customer instructions and sy...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. JOB SUMMARY: Branch operations supervisor; authorize and supervise both teller and customer service transactions, managing branch cash levels and ensure all custome...

BBOXX designs, manufactures, distributes and finances innovative plug & play solar systems to improve access to energy across Africa and the developing world. More than 70,000 BBOXX products have been sold in more than 35 countries, improving the lives of more than 350,000 people. Role Brief: As a Retail Supervisor you will be driving the key metrics of a shop: Sales, Installation, and Repossessi...

Moving the Goalposts Kilifi is a community based organization that, since 2002, uses football to empower girls in the rural and urban areas of Kilifi and Kwale County. MTG s goals is to have a more inclusive, just and peaceful world where girls and women s human rights are realized and protected. Reporting to: Programs and Advocacy Manager Location: Moving The Goalposts, Mnarani Kilifi County. Jo...

Reporting to: Programs and Advocacy ManagerLocation: Moving The Goalposts, Mnarani Kilifi County.Job PurposeThe role exists to spearhead the coordination, implementation and monitoring of MTG Safeguarding Policy and Code of Conduct, while strengthening other organizational policies and procedures on safeguarding. The role exists to ensure that MTG fulfils its legal obligations, commitment and res...

ELIGIBILITY To qualify for recruitment, a candidate should meet the following minimum requirements: Be a Kenyan citizen; Must be a holder of at least a diploma in education with a minimum mean Grade of C (plus) and C (plus) in two teaching Subjects in KCSE or its equivalent; Must be a registered teacher with Teachers Service Commission. GENERAL INFORMATION Manual applications will not be consider...

Voluntary Service Overseas (VSO) is an international development charity 1 with a vision for a world without poverty and a mission to bring people together to fight poverty . VSO recruits professionals to work as volunteers, living and working alongside local populations in developing countries Ideal Applicant Summary Competence required. Knowledge, and qualification: Degree/Diploma in Inclusive ...

Voluntary Service Overseas (VSO) is an international development charity 1 with a vision for a world without poverty and a mission to bring people together to fight poverty . VSO recruits professionals to work as volunteers, living and working alongside local populations in developing countries Role Overview Summary In this role, you will provide on-site support in the project location and/or VSO...

Ideal Applicant SummaryCompetence required. Knowledge, and qualification:Degree/Diploma in Inclusive Education (IE) Applied knowledge of principles and practices in inclusion of learners with disabilities and special educational needs, early childhood care, education and development and child protection. Expertise in using a range of assessment and intervention strategies to enhance student acade...

Role Overview SummaryIn this role, you will provide?on-site?support in the project location and/or VSO office, (full-time unless otherwise specified) for a set period of time.Ideal Applicant SummaryGood understanding of the community, education needs and context of the project locationProven use of different learning and development approaches for young learners/childrenKnowledge and awareness on...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer ex...

We are an international humanitarian organisation dedicated to tackling poverty and suffering in the world s poorest countries. Concern Worldwide began working in Kenya in May 2002 with the development of an urban programme in Nairobi. Our work expanded into a multi-sectoral programme focusing on urban and rural livelihoods, primary education, HIV and AIDS, water and sanitation, and health and nu...

Job Summary: Reporting to the Regional Coordinator, the Project Officer will support the coordination, implementation and monitoring of assigned project activities in the respective assigned Counties. The incumbent will be expected to participate in partnership management and creation of new care reform networks with various stakeholders. Your thorough and technical support approach will ensure t...

Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About Role As a Sales Team Lead, you will be in charge of the Sales Agents in yo...

Job Summary To drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience and achievement of Operational & Controls rigor excellence in branches. Provide powerful leadership in the branch to deliver exceptional branch business growth and profitability. Drive implementation of business and service strat...

Job SummaryTo drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience and achievement of Operational & Controls rigor excellence in branches.Provide powerful leadership in the branch to deliver exceptional branch business growth and profitability.Drive implementation of business and service strategi...

Scope of WorkThe firm shall also be able to carry out other ad-hoc checks to support risk and compliance management activities in the market of operation. All ad hoc risk audits will be concluded and reported on within 48 hours. Some of the data points required at the providers shall include;Footfall checks through stakeouts/discreet surveillance (the auditor or the personnel carrying out this ac...

About Role As a Sales Team Lead, you will be in charge of the Sales Agents in your territory. You will be responsible for managing sales, ensuring that targets are attained, and handling clients in the territory. You have to be dynamic, self-motivated, have excellent interpersonal and leadership skills. Responsibilities Recruitment and training. Source, identify and recruit astute and goal-orient...

The key responsibilities will include:Generating new retail life business from the allocated Market/Channel;Educate new and existing clients on retail life products;Attending to customer queries and complaints;Liaising with the various departments to ensure timely service delivery to the clientsProviding timely and accurate quotations within the turnaround timesGathering market intelligence to en...

Catholic Relief Services (CRS) is an international non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist persons on the basis of need, regardless of creed, ethnicity or nationality and works through local church and non-church partners to implement its programs. Job Summary: Reporting to the Regional Coordinator, the Projec...

We are seeking to recruitSales Officersto be assigned at our various branches countrywide. The key responsibilities will include: Generating new retail life business from the allocated Market/Channel; Educate new and existing clients on retail life products; Attending to customer queries and complaints; Liaising with the various departments to ensure timely service delivery to the clients Providi...

Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About The Role Reporting to the Regional Sales Manager with a dotted reporting l...

About The Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the...

Pwani University began as Kilifi Institute of Agriculture in 1984 though the first intake of 200 students for the Two Year Certificate Course in Agriculture and Home Economics was in July 1987. By 2007, Kilifi Institute of Agriculture had graduated 3,837 students. The Institute also hosted a number of Masters and PhD research students from other national universities. On 23rd August 2007, Kilifi ...