We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...
About the role The Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer interactions, provid...
Answering a high volume of incoming phone calls and assisting customers with their inquiries or concerns.Resolving customer complaints or issues in a timely and efficient manner.Providing information to customers about products or services.Documenting customer interactions and transactions in a call center software or CRM system.Meeting or exceeding performance goals, such as call handling time o...
Job Description About the role The Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer inte...
History of recruiting and managing exceptional high performing commission only sales agents while delivering results including : Retail agents/dealers, foot soldiers and centre of influence people - HProven track record of exceeding the sales budgets by leading a commission only model - HMust have worked full time in Field, Demonstrating / Observing Sales processes for efficiencies - HShould be a...
About RoleReporting to the Business Development Associate, the Sales Representative - Partnerships is primarily responsible for coordinating sales activities across partner outlets and any other partnership roles assigned to him/her. The role is field-based and requires proper planning within the assigned region. The successful candidate should be keen on working in a thriving social impact busin...
We re looking for a results-driven Sales Representative with excellent interpersonal skills to actively seek out and engage customer prospects.
e-commerce solution revolutionizing car ownership in sub-Saharan Africa. We started with an automotive marketplace, leveraging technology and robust offline operations to reduce pain points in the market for locally-used vehicles, delivering quality, convenience, and value to our customers. Summary The Sales Pre Qualification Associate is responsible for inbound and outbound communication to cust...
As part of our team, you'll be responsible for key aspects of our operations, including student enrolment, telemarketing utilizing CRM tools, managing fees collection, providing exceptional customer service, overseeing exam ma
Systems Engineer We are looking for a Systems Engineer to work closely with a sales representative in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales. With us you will Lead all technical aspects of a sales cycle with customers, from the initial RFIs, through to RFPs & RFQs ...
Customer Service Representative - IT Outreach Specialist Location: Remote | Job Type: Full-time About Us: At M365Connect, we specialize in connecting elite Microsoft professionals with leading European IT companies. Our commitment to delivering exceptional service and innovative recruitment solutions drives us to excel. Join us in shaping the future of IT recruitment and building strong, professi...
Mission Statement for the Role: Recruit and develop a highly efficient commission-only sales agents team to meet the business objectives of the organisation. Overall Responsibility: Recruit, engage, activate and generate revenue from commission-only sales agents. Leverage business by activating and improving commission-only agent productivity. Financial: Responsible for hitting a target of 673 ne...
Job Description In this role, you will be answering customer questions for a range of internet companies around web development, and think on your feet, communicate clearly and effectively Duties Diagnose and solve customer problem Communicate effectively via email and chat in fluent English Coordinate effectively with peers and your manager Contribute to a high-performance and friendly workplace...
KEDA Kenya Ceramics Company Limited is a joint venture with presence in West Africa and East Africa and is headquartered in China. Currently KEDA is the Africa s biggest ceramic company and clean coal gasification system supplier. With 30 years continuous development, devoting on limitless innovation and pursuit of better forever , KEDA has been the leading representative in the ceramic industry ...
Job DescriptionIn this role, you will be answering customer questions for a range of internet companies around web development, and think on your feet, communicate clearly and effectivelyDutiesDiagnose and solve customer problemCommunicate effectively via email and chat in fluent EnglishCoordinate effectively with peers and your managerContribute to a high-performance and friendly workplace cultu...
As a Telesales Representative, you will be responsible for generating sales leads, prospecting potential clients, and converting opportunities into successful sales through phone-based interactions. You will play a vital role in promoting our products, addressing customer inquiries, and building long-lasting relationships with clients
Mission Statement for the Role:Recruit and develop a highly efficient commission-only sales agents team to meet the business objectives of the organisation.Overall Responsibility:Recruit, engage, activate and generate revenue from commission-only sales agents. Leverage business by activating and improving commission-only agent productivity.Financial:Responsible for hitting a target of 673 new ins...
Influx provides Support as a Service for brands and tech companies. This includes an entire operation available on demand: agents, management, training, QA, data, and insights. Summary In this role, you will be answering customer questions for a range of internet companies around web development, and think on your feet, communicate clearly and effectively Duties Diagnose and solve customer proble...
We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced Mission Statement for the Role: Recruit and de...
Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client, a company working with Veterinary products, is seeking an to join their team. The successful candidate will be responsible for conducting telesales calls to engage ...
About the jobYou are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go.Main Duties / ResponsibilitiesHandle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, envoy registration/navigation, policy be...
Key Responsibilities:Engage with customers to understand their furniture needs and preferencesShowcase our extensive range of furniture products and assist customers in making informed purchasing decisionsProvide excellent customer service before, during, and after the saleMeet and exceed sales targets and KPIsBuild and maintain strong relationships with customers to ensure repeat business and re...
Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. About the job You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client...
THE ROLE IS TO IMPLEMENT PRODUCT MANAGEMENT IN AFRICAWe are looking for two experienced Product Management Implementation Specialists based in Nairobi, Kenya. The successful candidate needs to be passionate about building & growing products for the unbanked segment of the population. Overview of the role: Launch new products Manage project end-to-end Manage Partner Relationships Conduct Product B...