Answering a high volume of incoming phone calls and assisting customers with their inquiries or concerns.Resolving customer complaints or issues in a timely and efficient manner.Providing information to customers about products or services.Documenting customer interactions and transactions in a call center software or CRM system.Meeting or exceeding performance goals, such as call handling time o...
Job Description About the role The Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer inte...
About the role The Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer interactions, provid...
Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continentAbout the role The Customer Service Representative will handle a high volume of i...
Mission Statement for the Role: Recruit and develop a highly efficient commission-only sales agents team to meet the business objectives of the organisation. Overall Responsibility: Recruit, engage, activate and generate revenue from commission-only sales agents. Leverage business by activating and improving commission-only agent productivity. Financial: Responsible for hitting a target of 673 ne...
Customer Service Representative - IT Outreach Specialist Location: Remote | Job Type: Full-time About Us: At M365Connect, we specialize in connecting elite Microsoft professionals with leading European IT companies. Our commitment to delivering exceptional service and innovative recruitment solutions drives us to excel. Join us in shaping the future of IT recruitment and building strong, professi...
Mission Statement for the Role:Recruit and develop a highly efficient commission-only sales agents team to meet the business objectives of the organisation.Overall Responsibility:Recruit, engage, activate and generate revenue from commission-only sales agents. Leverage business by activating and improving commission-only agent productivity.Financial:Responsible for hitting a target of 673 new ins...
Job Description In this role, you will be answering customer questions for a range of internet companies around web development, and think on your feet, communicate clearly and effectively Duties Diagnose and solve customer problem Communicate effectively via email and chat in fluent English Coordinate effectively with peers and your manager Contribute to a high-performance and friendly workplace...
Job DescriptionIn this role, you will be answering customer questions for a range of internet companies around web development, and think on your feet, communicate clearly and effectivelyDutiesDiagnose and solve customer problemCommunicate effectively via email and chat in fluent EnglishCoordinate effectively with peers and your managerContribute to a high-performance and friendly workplace cultu...
As a Telesales Representative, you will be responsible for generating sales leads, prospecting potential clients, and converting opportunities into successful sales through phone-based interactions. You will play a vital role in promoting our products, addressing customer inquiries, and building long-lasting relationships with clients
Influx provides Support as a Service for brands and tech companies. This includes an entire operation available on demand: agents, management, training, QA, data, and insights. Summary In this role, you will be answering customer questions for a range of internet companies around web development, and think on your feet, communicate clearly and effectively Duties Diagnose and solve customer proble...
We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced Mission Statement for the Role: Recruit and de...
Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client, a company working with Veterinary products, is seeking an to join their team. The successful candidate will be responsible for conducting telesales calls to engage ...
About the jobYou are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go.Main Duties / ResponsibilitiesHandle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, envoy registration/navigation, policy be...
Key Responsibilities:Engage with customers to understand their furniture needs and preferencesShowcase our extensive range of furniture products and assist customers in making informed purchasing decisionsProvide excellent customer service before, during, and after the saleMeet and exceed sales targets and KPIsBuild and maintain strong relationships with customers to ensure repeat business and re...
Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. About the job You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client...
Mission Statement for the Role To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis. Key Competencies Clear, empathetic w...
Mission Statement for the RoleTo be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues.Overall ResponsibilityReceive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis.Key CompetenciesClear, empathetic writte...
This is a full-time on-site role for a Sales Representative at Ngao Credit Ltd. As a Sales Representative, you will be responsible for generating leads, prospecting potential clients, and closing sales deals. You will also provide excellent customer service and build strong relationships with clients. Additionally, you will collaborate with the sales team to meet and exceed sales targets.
Communication management in day to day queries of our clients and insurers through different channels (Email, Phone, Letter and Chat) .The main communication channel will be Emails and Calls.As a Hybrid team, you require to manage customer interactions through Emails and Calls at the same time. You require to multitask between both channels based on Email and Call inflow and based on the requirem...
What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client on timely manner providing full and accurate information in one go. Key Areas Communication management in day to day queries of our clients and insurers through different channels (Email, Phone, Letter and Chat) .The m...
What are your main responsibilities?You are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go.Key AreasCommunication management in day to day queries of our clients and insurers through different channels (Email, Phone, Letter and Chat) .The main ...
Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client a leading manufacturer and distributor of surveillance and security equipment is looking for a The desired incumbent will be in charge of generating sales for commer...
Top Jobs In Nairobi County For You To Apply!! Technical Operator Job Coca-Cola Company,Legal Officer Job Echo Network Africa,Customer Service Representative Job SunCulture,Branch Manager Nairobi Job Sidian Bank,Public Relations (PR) Assistant Job Daystar University 1. Technical Operator Job Coca-Cola Company Operating the process area according to the work instructions and adhering to usage stand...
Page 1 of 34
Next Page