customer relationship officer in bank

Job Purpose The job holder will be responsible for performing AML/CFT/CPF compliance function. Such functions include implementing the Bank s AML/CFT/CPF compliance program, conducting investigations, analysis, reporting and responding to Money Laundering/ Terrorism/Proliferation Financing (ML/TF/PF) cases, identifying points of compromise and potential loss. Key responsibilities Transaction Moni...

At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice. JOB PURPOSE The job holder ...

Principle AccountabilitiesCross sell of bank services & products (cash mgt., trade, treasury, overdrafts, loans, custody, asset based finance, insurance premium finance (proposed) to existing and new liability clientele.Liaise with credit and trade finance back office to open LC and guarantees.Liaise with branches and other customer units to resolve customer enquiries.Acknowledge customer's lette...

Job DescriptionJob Purpose To support the Principal Officer in achieving the set sales goals, income and profit budgets under SME segment by way of managing the behaviour of staff and relationships with bank staff in branches, BB and Pro-active teams through training, support and motivation.Key Deliverables Sales ManagementOversees the insurance sales performance across the SME segment and all pr...

Job SummaryReporting to the Coverage Executive, East Africa, the Senior Coverage Officer is primarily responsible for developing and maintaining relationships with existing and prospective customers and promoting the bank's financial solutions within the assigned region. The incumbent is expected to initiate and originate quality deals and viable transactions in line with the bank's strategy.Resp...

RESPONSIBILITIES This is an individual contributor role with responsibility to Acquire New to Bank Priority Qualified Clients via leads sourced from Professionals, Employee Banking, Business and CCIB Banking ecosystems Responsible to actively engage with the NTB clients during the first 3 months to activate and get the client transacting, set up and educate clients on alternate remote channels us...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. JOB SUMMARY: The purpose of the Officer, Customer Experience role is to handle first line SBM Bank services including, answer inbound phone calls, emails, live chat...

Are you passionate about the coffee industry? Do you have a proven track record in business development and relationship management? We are seeking dynamic and experienced Field Services Officers to join our team at Kenya Cooperative Coffee Exporters (KCCE). Reporting directly to the Chief Executive Officer, the successful candidate will play a crucial role in driving coffee mobilization initiati...

Job Summary: The purpose of the Officer, Customer Experience role is to handle first line SBM Bank services including, answer inbound phone calls, emails, live chat, WhatsApp, social media, and any other interactions, with effective customer service, utmost level of consistency and quality to all customers. Key Responsibilities: Customer Care 65% To respond in a friendly, supportive helpful and t...

Job purposeThe Manager will be responsible for managing the project and programs under the Energy, Environment and Climate Change (EE&CC) pillar as well as a team of senior officers and officer within the pillar.Duties and responsibilitiesEnsure smooth running of the EE&CC PillarLead, guide and motivate EE&CC team in executing the pillar's mission and objectives in line with Equity's mission.Deve...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job purpose The Manager will be responsible for managing the project and programs under the Energy, Environment and Climate Change (EE&CC) pillar as well as a team of senior...

Job Ref. No. JLIL207Role PurposeThe role holder is responsible for driving business growth i.e., within the Retail Pensions products, identifying new opportunities and fostering client relationships within the retail life and pensions sector. This role focuses on expanding the organization's market presence, increasing revenue, and achieving business development targets in full compliance with th...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No. JLIL207 Role Purpose The role holder is responsible for driving busines...

ABOUT THE ROLEThis role will provide professional services as follows: -Fleet - deliver fleet clerical and management services that expedite, maintain and support motor vehicle and motorcycles operations services to staff to ensure, efficiency and excellent customer service.Liaison Act as Protocol officer, liaising with various Government departments and agencies (Immigration, KRA Customs, NGO Bo...

Job PurposeThe role holder will be responsible for identifying Trade finance opportunities within the Coast Branch network, Support Portfolio growth, Monitoring the performance of the portfolio and marketing the bank's trade finance product offering FinanceKey ResponsibilitiesTo onboard new trade finance clients for the bankTo collaborate with branches across the bank's network to increase Trade ...

JOB PURPOSEThe role holder will ensure that there is proper market sensitization of bank products and offering to the Private Education Industry.KEY RESPONSIBILITIESEnsure and Monitor portfolio growth with specific reference to Private Education Industry offers.Deposit mobilization to balance both the asset and liability mix.Cross-selling bank products to increase the wallet share for the client ...

The genesis of Gulf African Bank (GAB) can be traced back to 2005, when a group of motivated Kenyans envisioned establishing an Islamic bank as an alternative to conventional banking in the country. By conducting business on the principles of Shari ah, the bank would provide an ethical and fair mode of banking for all. Job Purpose The role holder will be responsible for identifying Trade finance ...

Job Purpose The role holder will ensure that there is proper market sensitization of bank products and offering to the Private Education Industry. Key Responsibilities Ensure and Monitor portfolio growth with specific reference to Private Education Industry offers. Deposit mobilization to balance both the asset and liability mix. Cross-selling bank products to increase the wallet share for the cl...

Plan International was founded over 75 years ago with a mission to promote and protect the rights of children. The organisation was set up by British journalist John Langdon-Davies and refugee worker Eric Muggeridge in 1937, with the original aim to provide food, accommodation and education to children whose lives had been disrupted by the Spanish Civil War. ABOUT THE ROLE This role will provide ...

JOB PURPOSEThe job holder will be charged with the responsibility of establishing and deepening value driven cordial banking relationships with all clients within the target market segments. He/she will aim to increase the Bank's visibility among the target clients, to achieve the profit targets as set by the bank, and work closely with product teams to identify cross-selling opportunities and un...

JOB PURPOSEThe Job holder is primarily responsible for growth of the Bancassurance business in Nakuru branch by bringing in new business and sustaining existing business in line with Bancassurance growth strategy.KEY RESPONSIBILITIESReceiving customers and attending to enquiriesSales and support of insurance at the branch level which entails cross-selling insurance products, consumer awareness/ c...

Caritas Microfinance Bank is a licensed microfinance bank regulated by Central Bank of Kenya. Caritas MFB offers a full range of innovative and customized financial services with a special focus on the unbanked and underbanked. Its headquarters are located in the Nairobi CBD. PURPOSE The Job holder is primarily responsible for growth of the Bancassurance business in Nakuru branch by bringing in n...

Caritas Microfinance Bank is a licensed microfinance bank regulated by Central Bank of Kenya. Caritas MFB offers a full range of innovative and customized financial services with a special focus on the unbanked and underbanked. Its headquarters are located in the Nairobi CBD. JOB PURPOSE The job holder will be charged with the responsibility of establishing and deepening value driven cordial bank...

Purpose of the Job: To achieve business growth for the Bank by selling SMEs products within assigned market segments and by promoting and selling other products and services of the Bank to enhance value-added relationship with existing customers. Job Description Promote active utilization of the bank s Credit and Treasury facilities to existing and potential clients. Recommend for product develop...