Tue Feb 20 2024 11:00:12 GMT+0000 (Coordinated Universal Time)

customer relationship officer in bank

Officer, Customer Experience Executive at SBM Bank

SBM Bank - Nairobi

    SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. JOB SUMMARY: The purpose of the Officer, Customer Experience role is to handle first line SBM Bank services including, answer inbound phone calls, emails, live chat...

    4 days agojobwebkenya.com
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    Officer, Customer Experience Executive

    Nairobi

      JOB SUMMARY: The purpose of the Officer, Customer Experience role is to handle first line SBM Bank services including, answer inbound phone calls, emails, live chat, WhatsApp, social media, and any other interactions, with effective customer service, utmost level of consistency and quality to all customers. KEY RESPONSIBILITIES: Customer Care - 65% To respond in a friendly, supportive helpful and...

      4 days agoelevolt.co.ke
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      Senior Relationship Officer Branch Banking & Partnerships

      Sidian Bank - Nairobi

        Business DevelopmentEnhance profitability of existing and new client relationships by promoting new products and product enhancement;Actively market and develop the Partnership products to existing and prospective clients within the branch location;Continuously conduct market research and competitor analysis to identify new business opportunities. Manage relationships of key accounts while tappin...

        4 days agofuzu.com
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        Customer Experience Executive Job SBM Bank - Corporate Staffing Services

        SBM Bank - Nairobi

          Job Summary: The purpose of the Officer, Customer Experience role is to handle first line SBM Bank services including, answer inbound phone calls, emails, live chat, WhatsApp, social media, and any other interactions, with effective customer service, utmost level of consistency and quality to all customers. Key Responsibilities: Customer Care 65% To respond in a friendly, supportive helpful and t...

          3 days agocorporatestaffing.co.ke
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          Manager- Energy, Environment & Climate Change at Equity Bank Kenya

          Kenya Red Cross Society - Nairobi

            Equity Bank Limited (The "Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Ken...

            6 hours agomyjobmag.com
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            Senior Officer, Trade Finance At Gulf African Bank

            Gulf African Bank - Mombasa

              Job PurposeThe role holder will be responsible for identifying Trade finance opportunities within the Coast Branch network, Support Portfolio growth, Monitoring the performance of the portfolio and marketing the bank's trade finance product offering FinanceKey ResponsibilitiesTo onboard new trade finance clients for the bankTo collaborate with branches across the bank's network to increase Trade ...

              7 days agofindojobs.ke
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              Relationship Officer - Institutional Banking Education Sector At Caritas Mfb

              Caritas Mfb - Nairobi

                JOB PURPOSEThe role holder will ensure that there is proper market sensitization of bank products and offering to the Private Education Industry.KEY RESPONSIBILITIESEnsure and Monitor portfolio growth with specific reference to Private Education Industry offers.Deposit mobilization to balance both the asset and liability mix.Cross-selling bank products to increase the wallet share for the client ...

                10 days agofindojobs.ke
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                Senior Officer, Trade Finance at Gulf African Bank

                Gulf African Bank - Mombasa

                  The genesis of Gulf African Bank (GAB) can be traced back to 2005, when a group of motivated Kenyans envisioned establishing an Islamic bank as an alternative to conventional banking in the country. By conducting business on the principles of Shari ah, the bank would provide an ethical and fair mode of banking for all. Job Purpose The role holder will be responsible for identifying Trade finance ...

                  8 days agojobwebkenya.com
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                  Relationship Officer - Institutional Banking Job Caritas MFB - Corporate Staffing Services

                  Caritas MFB - Nairobi

                    Job Purpose The role holder will ensure that there is proper market sensitization of bank products and offering to the Private Education Industry. Key Responsibilities Ensure and Monitor portfolio growth with specific reference to Private Education Industry offers. Deposit mobilization to balance both the asset and liability mix. Cross-selling bank products to increase the wallet share for the cl...

                    11 days agocorporatestaffing.co.ke
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                    Relationship Officer Institutional Banking Health Sector At Caritas Mfb

                    Caritas Mfb - Nairobi

                      JOB PURPOSEThe job holder will be charged with the responsibility of establishing and deepening value driven cordial banking relationships with all clients within the target market segments. He/she will aim to increase the Bank's visibility among the target clients, to achieve the profit targets as set by the bank, and work closely with product teams to identify cross-selling opportunities and un...

                      11 days agofindojobs.ke
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                      Assistant Bancassurance Officer at Caritas MFB

                      United Nations Office on Drugs and Crime UNODC - Nairobi

                        Caritas Microfinance Bank is a licensed microfinance bank regulated by Central Bank of Kenya. Caritas MFB offers a full range of innovative and customized financial services with a special focus on the unbanked and underbanked. Its headquarters are located in the Nairobi CBD. Caritas MFB was formed to provide affordable, innovative and customized financial solutions to micro and small enterprises...

                        5 days agomyjobmag.com
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                        Manager- Energy, Environment & Climate Change

                        Nairobi

                          Job purpose The Manager will be responsible for managing the project and programs under the Energy, Environment and Climate Change (EE&CC) pillar as well as a team of senior officers and officer within the pillar. Duties and responsibilities Ensure smooth running of the EE&CC Pillar Lead, guide and motivate EE&CC team in executing the pillar s mission and objectives in line with Equity s mission....

                          6 hours agoelevolt.co.ke
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                          Relationship Officer Institutional Banking Health Sector at Caritas MFB

                          Caritas MFB - Nairobi

                            Caritas Microfinance Bank is a licensed microfinance bank regulated by Central Bank of Kenya. Caritas MFB offers a full range of innovative and customized financial services with a special focus on the unbanked and underbanked. Its headquarters are located in the Nairobi CBD. JOB PURPOSE The job holder will be charged with the responsibility of establishing and deepening value driven cordial bank...

                            12 days agojobwebkenya.com
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                            Assistant Bancassurance Officer At Caritas Mfb

                            Caritas Mfb - Nairobi

                              JOB PURPOSEThe Job holder is primarily responsible for growth of the Bancassurance business in Nakuru branch by bringing in new business and sustaining existing business in line with Bancassurance growth strategy.KEY RESPONSIBILITIESReceiving customers and attending to enquiriesSales and support of insurance at the branch level which entails cross-selling insurance products, consumer awareness/ c...

                              4 days agofindojobs.ke
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                              Assistant Bancassurance Officer at Caritas MFB

                              Caritas MFB - Nairobi

                                Caritas Microfinance Bank is a licensed microfinance bank regulated by Central Bank of Kenya. Caritas MFB offers a full range of innovative and customized financial services with a special focus on the unbanked and underbanked. Its headquarters are located in the Nairobi CBD. PURPOSE The Job holder is primarily responsible for growth of the Bancassurance business in Nakuru branch by bringing in n...

                                5 days agojobwebkenya.com
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                                Senior Officer - Bancassurance

                                Nairobi

                                  Job Ref. No: JLIL197 (Re-Advertised) Role Purpose The job holder will be responsible for building, maintaining and growing Bancassurance relationships and increase revenue by delivering a world class customer service in a very pro-active manner. The role holder must meet the set retention target, increase portfolio profitability and grow the portfolio through upselling of benefits, proper loading...

                                  7 days agoelevolt.co.ke
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                                  Revenue Operations Officer - 2 Posts

                                  Nairobi

                                    Job Purpose: Posting collected premiums in a timely and accurate manner and maintaining data integrity for revenue operations function as well as ensuring accurate and timely processing of premiums and effective management of general, bank and policy suspense. This also includes maintenance of good working relationship with stakeholders both internal and external. Key responsibilities: Processing...

                                    7 days agoelevolt.co.ke
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                                    Relationship Officer Trade Finance at Kingdom Bank Limited

                                    Jobs in Kenya - Nairobi

                                      Job Description Reports to: Trade Finance Manager Location: Head Office The role holder will be responsible for identifying Trade finance opportunities within the Branch network, Support Portfolio growth, Monitoring the performance of the portfolio and marketing the bank s trade finance product offering. Responsibilities Onboard new trade finance clients for the bank Collaborate with branches acr...

                                      22 days agokazitoday.com
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                                      Relationship Officer Trade Finance

                                      Kingdom Bank - Nairobi

                                        Onboard new trade finance clients for the bankCollaborate with branches across the bank s network to increase Trade finance business.Produce and maintain continuous progress reports on the growth of the Trade Finance portfolio within the bank.Undertake Marketing initiatives with both internal and external stakeholders with an objective of growing the Trade finance customer base.To increase utiliz...

                                        22 days agofuzu.com
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                                        Relationship Officer- Bancassurance at Kingdom Bank Limited

                                        Kingdom Bank - Nairobi

                                          About Kingdom Bank is a subsidiary of the Co-operative Bank of Kenya, following its acquisition of Kingdom Bank in August 2020. We are now part of a Group with over Kes. 457 Billion total assets and Kes 20.7 Billion profit before tax as at 31 December 2019. Reports to: Principal Officer, Bancassurance Location: Head Office Summary The Relationship Officer for Bancassurance will be a key driver fo...

                                          26 days agojobwebkenya.com
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                                          Business Development Officer AAML at Absa Bank Limited

                                          Absa Bank - Nairobi

                                            Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To provide advice and support in the development and implementation of business development management planning and associated service delivery proce...

                                            21 days agojobwebkenya.com
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                                            Business Development Officer - AAML

                                            Absa Group - Nairobi

                                              Accountability: Business Development/ ManagementDevelop a knowledge of the client s entire financial situation and be able to structure a goals-based investment and financial plan.Develop and deliver investment education presentations and sessions to clients and prospects.Develop relationships with management teams of institutions, as well as cultivating relationships with key industry players.Co...

                                              19 days agofuzu.com
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                                              Revenue Operations Officer 2 Posts At Britam

                                              Britam - Nairobi

                                                Job Purpose: Posting collected premiums in a timely and accurate manner and maintaining data integrity for revenue operations function as well as ensuring accurate and timely processing of premiums and effective management of general, bank and policy suspense. This also includes maintenance of good working relationship with stakeholders both internal and external. Key responsibilities: Processing...

                                                18 days agofindojobs.ke
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                                                Senior Relationship Officer Business Banking Job Rafiki Microfinance - Corporate Staffing Services

                                                Rafiki Microfinance - Nairobi

                                                  Purpose of the Job: To achieve business growth for the Bank by selling SMEs products within assigned market segments and by promoting and selling other products and services of the Bank to enhance value-added relationship with existing customers. Job Description Promote active utilization of the bank s Credit and Treasury facilities to existing and potential clients. Recommend for product develop...

                                                  26 days agocorporatestaffing.co.ke
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