customer relationship manager jobs

Role DescriptionWe are looking for a Paid Media Manager to be drive campaign strategy and execution for a portfolio of multiple clients. You will will be a key actor of our customers growth through data-driven campaign strategies delivering tangible business results. Your missions will encompass the following:Building and running advanced paid media strategies on Meta, Google Ads, TikTok, Snap, X...

Job PurposeThe incumbent is required to implement business and service strategies to deliver Retail and Business Banking performance and growth targets of a cluster of branches in the region. Provide leadership of a number of branches to ensure the delivery of the business plans for the cluster by establishing a high-performance culture amongst the branch management and relationship management te...

JOB PURPOSEAs a Sales Supervisor, you will be responsible for supervising Sales Agents and Dealers to achieve and exceed sales targets set by the Area Sales Manager (ASM). You will play a key role in developing sales strategies, tracking performance metrics, conducting sales activities, and ensuring customer satisfaction.KEY DUTIES AND RESPONSIBILITIESSupervise Sales Agents and Dealers as assigne...

Few companies founded in 1902 are still going from strength to strength. Fewer still are leaders in more than 55 markets. And with one billion adult smokers around the world, we manufacture the cigarettes chosen by around one in eight of them. We take our business and our impact very seriously ROLE POSITIONING AND OBJECTIVES To understand customer/business unit sourcing requirements including the...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Job Purpose The incumbent is required to implement business and service strategies to deliver Retail and Business Banking performance and growth targets of a cluster of branches in the region. Provide leadership of a numb...

JOB PURPOSEThe jobholder is responsible for managing client relationships to achieve the set sales targets and wallet share and ensure sustained business growth and profitability in the assigned customer segment. To sell, cross/upsell and deliver excellent sales and service of the bank's products and services whilst building long-term profitable customer relationships.KEY RESPONSIBILITIESBranch s...

Location: Kenya Our client, a premier safari company operating several Camps and Lodges across the country is in search of an experienced Sales Team Leader to drive the sales team towards achieving revenue targets and expanding the customer base through effective sales strategies and relationship management. JOB PURPOSE The Sales Team Leader is responsible for effective control and management of ...

Develop and execute sales plans and strategies to achieve regional sales targets.To achieve Customer Base targets via acquisition drives & supporting HQ-led Trade Marketing & Brand Activities.To drive Channel Specific Agenda in line with Company targets To undertake Channel Partner Relationship management to ensure sustainable business practices and profitability (ROI).To oversee & drive the peop...

Leadership and management of the Country Office Procurement Function (15%)Ensure that CARE Kenya is provided with the procurement management, analysis and support necessary to accomplish its strategic objectives.Lead the procurement department in effective and efficient procurement planning and management of resources.Ensure proper staffing/recruitment to enable the procurement team to manage CAR...

Location: Kenya Our client, a leading automotive manufacturer in Electric 2&3 Wheelers offering continued renewable energy technology solutions through excellent customer service is seeking to recruit a Sales Supervisor. JOB PURPOSE As a Sales Supervisor, you will be responsible for supervising Sales Agents and Dealers to achieve and exceed sales targets set by the Area Sales Manager (ASM). You w...

Job Summary:The Online Community Manager will serve as the primary point of contact for all inquiries generated through online social channels and will serve as a community manager across multiple business, ensuring consistent communication with all audiences. This individual will be responsible for managing online inquiries, addressing client/customer concerns, and fostering positive relationshi...

DUTIES AND RESPONSIBILITIES:Capable of prospecting ideal clients for opportunities within the corporate or public sector base for organizations that may need Software, Security, IT & Broadband solutions. The ideal candidate should have a well-proven methodology of prospecting and will be expected to generate a steady stream of new prospects continuously to grow a sales funnel.Able to generate a h...

Job Description Our Purpose: At Watu Africa, we empower entrepreneurs. WATU is a mission-driven, customer-centric company that believes everyone who wishes to become an entrepreneur deserves an opportunity to start, grow and achieve their goals in life. As Africa's fastest-growing Asset Finance company, we see the continent's bright and prosperous future and want to be part of the team transformi...

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

Brief DescriptionOverall accountable for providing leadership and management of Ground Handling Services in International stations operations within agreed standards and financial targets.Detailed DescriptionPolicies and Procedures:Ensure compliance to all relevant safety, security, quality and environmental management policies, procedures and controls across the International stations to guarant...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary Overall accountable for providing leadership and management of Ground Handling Services in International stations operations within...

Job Scope:Reporting to the Business Development Manager, Individuals will be responsible for developing and maintaining strong relationships with our clients. He/she will be trusted advisor, helping them navigate financial challenges, access our products, and capitalize on sales growth.Key Responsibilities:Build and maintain strong, long-lasting relationships with clients.Identify and pursue oppo...

JOB TITLE: OPERATIONS MANAGERAbout this Job Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.On behalf of our client, we are looking for a competent, skilled, and experienced Operations Managerto work in Nairobi, Kenya.Key Duties and Responsibilities En...

JOB TITLE: OPERATIONS MANAGER About this Job Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent , skilled, and experienced Operations Manager to work in Nairobi, Kenya. Key Duties and Responsibiliti...

JOB SUMMARYThe main purpose of this position is to deliver the strategic and operational goals of CARE Kenya's procurement function. The position holder needs to ensure the unit provides efficient, effective, and quality management of procurement services. This includes technical support and mentoring to the various locations and Field Office staff. Regular analysis is required to inform workflow...

Job Purpose Statement The Senior Manager, CRM Systems role is to plan, organize, and manage staff and overall operations that facilitate the stable operation of the bank s Customer Relationship Management (CRM) systems, Feedback Systems, Policy Hub and other peripheral applications and system integrations. In collaboration with external vendors, system experts and information security experts the...

JOB PURPOSEThe Sales Manager will oversee sales target development and implementation, monitor progress, and adjust strategies to drive revenue while upholding organizational brand standards in trade responses. They'll collaborate across departments for customer satisfaction, identify training needs, resource requirements, and ensure departmental excellence.KEY ROLES AND RESPONSIBILITIES:Develop ...

Job SummaryThe role holder is responsible for managing and building brand visibility, managing public relations within the company, building and sustaining the company's reputation for quality, reliability, and customersatisfaction.Main ResponsibilitiesDefine the customer, identify, map and train on the customer journey to improve the customer experienceContinually review and recommend business p...

Job Purpose StatementThe Senior Manager, CRM Systems role is to plan, organize, and manage staff and overall operations that facilitate the stable operation of the bank's Customer Relationship Management (CRM) systems, Feedback Systems, Policy Hub and other peripheral applications and system integrations. In collaboration with external vendors, system experts and information security experts the ...