customer relations assistant

QualificationEducation and ExperienceMust have:Bachelor's degree Communication/Marketing/Public relations or in any other related area of specializationOne (1) year experience in a customer support roleMust be Computer Literate.;ORHigher National Diploma in relevant area of specialization2 years' experience in Grade 7 at MKU or at a similar position in a recognized academic institution.Previous e...

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend About the Client: A leading and busy events planning and management company ...

Mount Kenya University (MKU) is a chartered and ISO 9001:2015 certified University committed to a broad-based, holistic and inclusive system of education. The University is a member of the Inter-University Council of East Africa as well as the Association of Commonwealth Universities. MKU is largely known for its dynamic, comprehensive and thorough academic and vocational training system as well ...

Mount Kenya University (MKU) is a fully fledged chartered university committed to a broad-based, wholistic and inclusive system of education. It has an overall goal of promoting human resource development for society s progressive good. Key responsibilities also include Duties and responsibilities: Managing large amounts of inbound calls in a timely manner Following current procedures when transf...

DUTIES AND RESPONSIBILITIESUnder the direct supervision of the Chief of Visitors Service, Nairobi. The incumbent will be responsible for the following tasks:CONDUCT TOURS AND BRIEFINGSConduct tours of the United Nations Office at Nairobi Give briefings and presentations about the United Nations and topics linked to the work of the UN (online or in-person). Explain the structure and current functi...

Main Purpose of the Job - (Job Summary):To drive and develop life insurance sales through banc assurance and alternative distribution channel partners and ensuring service delivery for Individual / Corporate clients to achieve growth and profitability in line with the overall banc assurance & alternative channel business.Main Responsibilities:Driving new business and customer retention through ba...

United Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the United Nations system in Kenya, as applicable; and manages and implements the programmes of administration, conference servi...

Job Purpose (Overall Responsibility)Provision of quality service to customers in accordance with the approved policies, procedures and established standards.Key Result Areas (Main Responsibilities)Ensuring timely response to customer enquiries and complaints by keeping track of the complaints and taking appropriate measures.Monitoring customer's issues, handling and ensuring compliance with strat...

THE PURPOSEThe main purpose of the Lodge Manager is to manage the lodge and thereby create a profound guest experience, in the line with the service vision and creative concepts of the Lodge.It is the responsibility of the Lodge Manager to monitor hospitality service, maintenance, gardening and housekeeping standards within the lodge. The role is additionally strategic in nature and the lodge man...

Tanganyika Wilderness Camps presents a unique collection of Permanent Tented Camps, Mobile Camping and Lodges in Tanzania. Our properties are all situated in private areas of exceptional natural beauty, rich in wildlife and inhabited by spectacular local tribes and a farm at the foot of the Ngorongoro Crater Salary Range : KSh 50,000 KSh 100,000/month THE PURPOSE The main purpose of the Lodge Man...

JOB GRADE KDC 4Job PurposeThe Assistant Manager, Corporate Communication will be responsible for maintaining theCorporation's reputation, visibility and corporate image through execution of effectivecommunication policies, guidelines and initiatives.Job SpecificationDuties and responsibilitiesIncorporating online tools and in-person networking to create relationships and ultimately build the KDC ...

JOB SUMMARY:The overall responsibility of this role is to ensure maintenance and growth of Diaspora & Remittances products and income at all branches and outlets. To ensure seamless coordination between Money Transfer Services providers and the bank through the Diaspora & Remittances Unit and with branches and agents.KEY RESPONSIBILITIES:Financial - 15%Grow the bank's NFI through MTS products off...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients JOB SUMMARY: The overall responsibility of this role is to ensure maintenance and growth of Diaspora & Remittances products and income at all branches and outlets. T...

Duties & Responsibilities:Responsible for all sales and commercial activities within AfricaManaging the four Technical Consultants, together with the Senior Technical ConsultantManaging the Customer Experience Manager, who is responsible for Customer Service (2 FTE) and Technical Assistants (15 FTE)Controlling the sales processes, together with the Customer Experience Manager and the Customer Ser...

About the Client:A leading and busy events planning and management company in Nairobi that has resources and equipment to bring events from mere ideas to reality seeks to hire a competent and aggressive individual. The firm is involved in every aspect of planning and execution letting their clients focus on their core business.Qualifications and RequirementsDiploma or Certificate in Hospitality M...

Role Purpose This position will be responsible for production of quality and safe products that meet customer and legal requirements. Ensures that the plant adheres to all food safety management system requirements. Key duties and responsibilities Ensure all finished products released from the site meet customer & legal requirements. Ensure all raw materials, ingredients and packaging materials m...

Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market Duties & Responsibilities: Responsible for all sales and commercial activities within Africa Managing the four Technical Consultants, together wi...

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend About the Client: A leading and busy events planning and management company ...

Duties and responsibilities at this level will entail:Coordinating all Reception/Customer Care desk activities in the College;Manning the Reception/Customer Care desk; in charge of customer service to walk in and online customers, communicating courteously with customers via social media, telephone, email, letter and face to face; directing customers to online resources;Ensuring professional, tim...

When you choose to launch your medical career at KMTC, you join more than 26,000 students at the College who aspire to improve the health of communities they live in.When you join one of the 50-plus specialized courses offered at KMTC, you will be a part of the biggest human resource contribution to the health sector in Kenya; more than 80 percent of the hospitals workforce is trained at KMTC. Du...

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or ot...

Job Description (Roles and Responsibilities) 1Main purpose of job:This is an exciting opportunity to work in one of Nairobi's biggest Foreign Missions, supporting the planning and delivery of events for the High Commissioner (HC), two Deputy High Commissioners' (DHCs) and other High Commission events. The job holder will be expected to work with the Residence & Events Manager to plan and deliver ...

The British High Commission in Nairobi is the diplomatic mission of the United Kingdom in Nairobi. It is located in the Upper Hill area of Nairobi.The British High Commission in Kenya maintains and develops relations between the UK and Kenya. Main purpose of job: This is an exciting opportunity to work in one of Nairobi s biggest Foreign Missions, supporting the planning and delivery of events fo...

The British High Commission in Nairobi is the diplomatic mission of the United Kingdom in Nairobi. It is located in the Upper Hill area of Nairobi.The British High Commission in Kenya maintains and develops relations between the UK and Kenya Main purpose of job: The Furnishings Assistant will be responsible for the safe delivery, collection and moving of furniture and accessories within the offic...