customer relations assistant

Duties and responsibilities:Managing large amounts of inbound calls in a timely mannerFollowing current procedures when transferring a call to another member of staff for specialist advice.Ensuring that customers are advised of alternative communication methods.Identifying customers' needs, clarifying information, and providing solutions and/or alternativesKeep record of all calls received in our...

Mount Kenya University (MKU) is a fully fledged chartered university committed to a broad-based, wholistic and inclusive system of education. It has an overall goal of promoting human resource development for society s progressive good. Duties and responsibilities: Managing large amounts of inbound calls in a timely manner Following current procedures when transferring a call to another member of...

Role DescriptionThe Corporate Department coordinates the CEO''s office (the 'Front Office') including Executive Support, Board Relations and certain Partnerships, People and Legal functions of the Group. The Execuitve Assistant (EA) provides an efficient, responsive and confidential service to the Directors, enabling them to allocate time and resources more efficiently between personal, professio...

ADMI is a leading creative media and technology training institution, offering practical courses in Film & TV Production, Mass Communication, Music Production, Sound Engineering, Animation & Motion Graphics, Graphic Design, Digital Marketing, Photography and Multimedia Role The Corporate Department coordinates the CEO s office (the Front Office ) including Executive Support, Board Relations and c...

Events Planner Assistant Vacancy- (Nairobi) Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your...

Company DescriptionJob DescriptionEXECUTIVE RESPONSIBILITIES & EMPOWERMENTEnsures that all events run smoothly and guests are well looked after from the moment they arrive to the time they leaveEnquires whether guests are satisfied throughout the EventsOffers attentive service to guests, adapting to any constraintsEstablishes good relations with guests, offering advice and fostering customer loya...

REPORTING TO: AccountantCONTRACT DURATION: 5 MonthsPURPOSE OF THE JOB:The job holder will be responsible for providing Customer Care and IT support to the Kimisitu Investment Co. PLC office and ensuring effective co ordination of customer service and IT functions as required for effective operation of the business.MAIN DUTIES AND RESPONSIBILITIES:Customer ServiceCommunicate courteously with custo...

Duties and responsibilities will entail: Maintaining human resource records both electronic and manual in accordance with legal requirements and the institution s policies and procedures for reference and decision making. Updating and filing of staff records for human resource to ensure safe keeping and future reference. Providing Human Resource and Administrative support such as placement of adv...

H.B. Fuller, experts in industrial adhesives, industrial coatings, industrial sealants and specialty materials in two dozen markets. Responsibilities Administration/Office Management Manage day-to-day administrative tasks. Supplies and Inventory Management-Ensure an adequate supply of office supplies, Track inventory of all supplies by use of an excel spreadsheet. Categorize and verify all statio...

KDIC is a statutory institution established under the Kenya Deposit Insurance Act, 2012 (KDI Act, 2012). The Corporation is mandated to provide a deposit insurance scheme for customers of member institutions, to provide incentives for sound risk management and generally promote the stability of the financial system and prompt resolution. Duties and responsibilities will entail: Maintaining human ...

As the largest pureplay adhesives company in the world, H.B. Fuller s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2023 revenue of $3.5 billion, our mission to Connect What Matters is brought to life by more than 7,000 global team members who collaborate with customers across...

JOB SUMMARY Assists with supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction. Assists with achieving the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year ...

Ensuring timely response to customer enquiries and complaints by keeping track of the complaints and taking appropriate measures. Monitoring customer s issues, handling and ensuring compliance with strategic plan and WASREB guideline Put in place a system that ensures prompt response to customer queries and correspondence. Creating a communication system that transcends between the trust and cust...

Main purpose of job Based in Kenya office, the Team Leader will provide inspirational, strategic, technical and managerial oversight of the FCDO Kenya Health programme. They will need to be a strong, proactive leader, sensitive to the experience of KHP II technical teams and have the ability to engage and build strong collaboration across a large team of experienced technical staff. The Team Lead...

Job Description Qualification Education and Experience Must have: Bachelor s degree Communication/Marketing/Public relations or in any other related area of specialization One (1) year experience in a customer support role Must be Computer Literate.; OR Higher National Diploma in relevant area of specialization 2 years experience in Grade 7 at MKU or at a similar position in a recognized academic...

Driving new business and customer retention through ban assurance and alternative distribution channelsEstablishing, maintaining and growing relations with Bank Officers and alternative partners to identify marketing opportunity and customer requirements.Managing and coordinating the smooth running of banc assurance / alternative channels for quality and quantity businessDriving Customer Service,...

Qualification Education and Experience Must have: Bachelor s degree Communication/Marketing/Public relations or in any other related area of specialization One (1) year experience in a customer support role Must be Computer Literate.; OR Higher National Diploma in relevant area of specialization 2 years experience in Grade 7 at MKU or at a similar position in a recognized academic institution. Pr...

Options Consultancy Services Limited is a consultancy organisation providing technical and management expertise in the health and social sectors to governments and international development partners to transform the health of women and children. Main purpose of job Based in Kenya office, the Team Leader will provide inspirational, strategic, technical and managerial oversight of the FCDO Kenya He...

QualificationEducation and ExperienceMust have:Bachelor's degree Communication/Marketing/Public relations or in any other related area of specializationOne (1) year experience in a customer support roleMust be Computer Literate.;ORHigher National Diploma in relevant area of specialization2 years' experience in Grade 7 at MKU or at a similar position in a recognized academic institution.Previous e...

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend About the Client: A leading and busy events planning and management company ...

Mount Kenya University (MKU) is a chartered and ISO 9001:2015 certified University committed to a broad-based, holistic and inclusive system of education. The University is a member of the Inter-University Council of East Africa as well as the Association of Commonwealth Universities. MKU is largely known for its dynamic, comprehensive and thorough academic and vocational training system as well ...

Mount Kenya University (MKU) is a fully fledged chartered university committed to a broad-based, wholistic and inclusive system of education. It has an overall goal of promoting human resource development for society s progressive good. Key responsibilities also include Duties and responsibilities: Managing large amounts of inbound calls in a timely manner Following current procedures when transf...

DUTIES AND RESPONSIBILITIESUnder the direct supervision of the Chief of Visitors Service, Nairobi. The incumbent will be responsible for the following tasks:CONDUCT TOURS AND BRIEFINGSConduct tours of the United Nations Office at Nairobi Give briefings and presentations about the United Nations and topics linked to the work of the UN (online or in-person). Explain the structure and current functi...

Main Purpose of the Job - (Job Summary):To drive and develop life insurance sales through banc assurance and alternative distribution channel partners and ensuring service delivery for Individual / Corporate clients to achieve growth and profitability in line with the overall banc assurance & alternative channel business.Main Responsibilities:Driving new business and customer retention through ba...