customer relation service

Job SummaryThe role holder will be responsible for the effective processing of underwriting documents and verification of client data and assessment of the proposed risks within the set standards.Key ResponsibilitiesAssess the proposed risk within set standards to accurately determine the risk the business is takingPolicy generation and motor certificate issuancePreparation of policy documentsPol...

About the role BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN cust...

Liberty Life Assurance Kenya is a life insurance provider that has been providing relevant products to Kenyans for over 50 years. Our purpose at Liberty is to make a difference in people s lives by making financial freedom possible Job Summary The role holder will be responsible for the effective processing of underwriting documents and verification of client data and assessment of the proposed ris...

About the roleBURNis looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. ?The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN custo...

About the Role:Reporting to the Director Marketing and Customer Service, the position holder will build and raise brand awareness by working with the internal and external stakeholders to find out what makes our products unique and communicate it to the various audience and consumers.The role holder will uncover consumer insights and deliver innovative brand campaigns that will improve consumer e...

About Us: Governors Balloon Safaris Limited is a premier hot air balloon company offering breathtaking aerial safaris over the stunning landscapes of Masai Mara. We provide our guests with an unforgettable experience, combining adventure, luxury, and safety.Job Description:We are seeking a dynamic and versatile Security and Guest Relations Officer to join our team. The ideal candidate will not on...

Oracle Corporation is an American multinational computer technology corporation, headquartered in Redwood City, California. Location: Nairobi, Kenya or Johannesburg, South Africa Geographic area of responsibility: Kenya, Ethiopia, Nigeria and Ghana expanding to Middle East and Africa. Languages: Fluent spoken and written English language capability required SCOPE: Customer facing Has no direct re...

BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves About the role BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fil...

HACO Industries was established in the early 1970 s as single-product manufacturer. From those modest beginnings, HACO is now one of the region s leading FMCG manufacturers, supplying a wide range of products to the entire East African and COMESA Markets. About the Role: Reporting to the Director Marketing and Customer Service, the position holder will build and raise brand awareness by working w...

Providing information to Senior Business Development Officer by collecting, analyzing, and summarizing data and trends.Developing business cases of well-researched opportunities.Working closely with cross-cutting departments and customers to identify business opportunities locally and regionally.Liaising with external partners in relation to contracting, licensing, and compliance requirements.Sup...

Job SummaryTo drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience and achievement of Operational & Controls rigor excellence in branches.Provide powerful leadership in the branch to deliver exceptional branch business growth and profitability.Drive implementation of business and service strategi...

Job SummaryTo drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience and achievement of Operational & Controls rigor excellence in branches.Provide powerful leadership in the branch to deliver exceptional branch business growth and profitability.Drive implementation of business and service strategi...

Role Overview:Responsible for providing an efficient and effective planned preventative maintenance, reactive maintenance and remedial works programme in a manner that achieves the objectives of the client by proactively administering the workplace services in accordance with the Service Agreement.Key objectives of the role (Not exhaustive or necessarily in order of importance):Engineering Operat...

Job SummaryThe Director Marketing and Corporate Affairs plays a pivotal role in driving Absa Group's ambition of being a leading pan African Financial Services Group in Kenya and in Africa.The role is responsible for brand, marketing, communications, and corporate relations excellence within Kenya and responsible for representing the local franchise at the Absa Group level. The individual will pl...

Role Overview: Responsible for providing an efficient and effective planned preventative maintenance, reactive maintenance and remedial works programme in a manner that achieves the objectives of the client by proactively administering the workplace services in accordance with the Service Agreement. Key objectives of the role (Not exhaustive or necessarily in order of importance): Engineering Ope...

Job Description Role Overview: Responsible for providing an efficient and effective planned preventative maintenance, reactive maintenance and remedial works programme in a manner that achieves the objectives of the client by proactively administering the workplace services in accordance with the Service Agreement. Key objectives of the role (Not exhaustive or necessarily in order of importance):...

Role Responsibilities Key Responsibilities RM is responsible for origination and would work closely with Acquirer and CSM in on boarding clients, deepening relationships, and driving revenue growth.RM is responsible for post deal account maintenance and managing the risk associated with the portfolio.Oversee CSM who has the responsibility for post transactional activities and the CA for credit re...

1.\tDeveloping and implementing commercial strategy. Implementing an innovative, growth focused strategy, focusing primarily on existing, new product areas and emerging markets. 2.\tContinually monitoring business performance against the business plans and steering the business back on course and when needed.3.\tUnderstanding the value drivers of the business and identifying profitable commercial...

REF: KET/5/1C/40/210/VOL I B (04/2024) ON PERMANENT & PENSIONABLE TERMSReportingto the Senior Business Development OfficerJob purposeThe successful candidate will be responsible prospecting business opportunities through identification of commercial business income streams by leveraging on excess resources of the Company.Key Responsibilities:Providing information to Senior Business Development Of...

Role ResponsibilitiesKey ResponsibilitiesRM is responsible for origination and would work closely with Acquirer and CSM in on boarding clients, deepening relationships, and driving revenue growth.RM is responsible for post deal account maintenance and managing the risk associated with the portfolio.Oversee CSM who has the responsibility for post transactional activities and the CA for credit rela...

Standard Chartered Kenya, whose official name is Standard Chartered Bank Kenya Limited, but is sometimes referred to as Stanchart Kenya, is a commercial bank in Kenya. Role Responsibilities Key Responsibilities RM is responsible for origination and would work closely with Acquirer and CSM in on boarding clients, deepening relationships, and driving revenue growth. RM is responsible for post deal ...

Job SummaryTo drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience and achievement of Operational & Controls rigor excellence in branches.Provide powerful leadership in the branch to deliver exceptional branch business growth and profitability.Drive implementation of business and service strategi...

We are looking for a Senior Manager -Credit to join our credit team in Kenya, where progress, and humility are valued as highly as technical excellence.The role is similar to an analytical project manager, bridging credit experience, qualitative observations, economic and behavioral research and technical data analytics to answer key questions about M-KOPA's credit portfolio. To excel in his role...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer ex...