Wed Mar 27 2024 08:30:19 GMT+0000 (Coordinated Universal Time)

customer relation service

Call Center Quality Analyst At Poa Internet

Poa Internet - Nairobi

    Mission Statement for the Role:To drive a kaizen culture by providing ongoing support from a quality improvement perspective.Overall Responsibility:Implement/develop relevant service levels quality assessment guidelines.Support in training new and existing agents on product knowledge plus expected service level standards & performing refresher trainings on a need basis.Provide periodic quality dr...

    2 days agofindojobs.ke
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    Call Center Quality Analyst

    Nairobi

      Mission Statement for the Role: To drive a kaizen culture by providing ongoing support from a quality improvement perspective. Overall Responsibility: Implement/develop relevant service levels quality assessment guidelines. Support in training new and existing agents on product knowledge plus expected service level standards & performing refresher trainings on a need basis. Provide periodic quali...

      1 day agoelevolt.co.ke
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      Call Center Quality Analyst at Poa Internet

      Jobs in Kenya - Nairobi

        Job Description Mission Statement for the Role: To drive a kaizen culture by providing ongoing support from a quality improvement perspective. Overall Responsibility: Implement/develop relevant service levels quality assessment guidelines. Support in training new and existing agents on product knowledge plus expected service level standards & performing refresher trainings on a need basis. Provid...

        20 hours agokazitoday.com
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        Call Center Quality Analyst at Poa Internet

        Poa Internet - Nairobi

          We believe EVERYONE in the world deserves access to the internet and affordable communications. Mission Statement for the Role: To drive a kaizen culture by providing ongoing support from a quality improvement perspective. Overall Responsibility: Implement/develop relevant service levels quality assessment guidelines. Support in training new and existing agents on product knowledge plus expected ...

          3 days agojobwebkenya.com
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          Provider Intake General Clerk Associate Representative

          The Cigna Group - Nairobi

            Cigna is a global health service company dedicated to helping people improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service 85 million customer relationships throughout the world. The Cigna office in Kenya operates as a "liaison office", providing administrative support to its parent company in Belgium, in relation with health insurance administratio...

            5 days agofindojobs.ke
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            Manager, Financial Fitness Academy & Client Experience

            Standard Bank Group - Nairobi

              Job DescriptionJob Purpose:To be the lead event facilitator and Lead coordinator of the Financial Fitness Academy (FFA) . To develop a consistent approach to client experience through implementation and adoption of the client experience minimum standards, frameworks, and rules. Support the management of the resolution of client and staff friction points to improve the overall client experience co...

              8 days agofindojobs.ke
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              Manager, Financial Fitness Academy & Client Experience Sbg11 At Standard Bank Group

              Standard Bank Group - Nairobi

                Job Purpose:To be the lead event facilitator and Lead coordinator of the Financial Fitness Academy (FFA) . To develop a consistent approach to client experience through implementation and adoption of the client experience minimum standards, frameworks, and rules. Support the management of the resolution of client and staff friction points to improve the overall client experience considering the o...

                9 days agofindojobs.ke
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                Manager, Financial Fitness Academy & Client Experience SBG11

                Nairobi

                  Job Purpose: To be the lead event facilitator and Lead coordinator of the Financial Fitness Academy (FFA) . To develop a consistent approach to client experience through implementation and adoption of the client experience minimum standards, frameworks, and rules. Support the management of the resolution of client and staff friction points to improve the overall client experience considering the ...

                  9 days agoelevolt.co.ke
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                  Chief Manager, Human Resource

                  Kenya Bureau of Standards - Nairobi

                    Managerial / Supervisory ResponsibilitiesProvides strategic leadership and is accountable for formulation, implementation and review of Corporate Human Resource policies, strategies and procedures to support KEBS mandate on Standards, Metrology and Conformity Assessment (SMCA), Kenya Vision 2030, African Union Agenda 2063 and United Nations Sustainable Development Goals;Leads and is responsible f...

                    7 days agofuzu.com
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                    Senior Relationship Manager (Kenyatta Avenue Branch)

                    Standard Chartered Bank - Nairobi

                      Role Responsibilities This is an individual contributor role with responsibility to Acquire New to Bank Priority Qualified Clients via leads sourced from Professionals, Employee Banking, Business Banking and Corporate, Commercial & Institutional Banking (CCIB) ecosystems.Responsible to actively engage with the New to Bank clients during the first 3 months to activate and get the client transactin...

                      7 days agofindojobs.ke
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                      Senior Relationship Manager (Kenyatta Avenue Branch) At Standard Chartered Bank Kenya

                      Standard Chartered Bank Kenya - Nairobi

                        The Role ResponsibilitiesThis is an individual contributor role with responsibility to Acquire New to Bank Priority Qualified Clients via leads sourced from Professionals, Employee Banking, Business Banking and Corporate, Commercial & Institutional Banking (CCIB) ecosystems.Responsible to actively engage with the New to Bank clients during the first 3 months to activate and get the client transac...

                        8 days agofindojobs.ke
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                        Manager, Financial Fitness Academy & Client Experience SBG11 at Standard Bank Group

                        Standard Bank Group - Nairobi

                          Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value Job Purpose: To be the lead event facilitator and Lead coordinator of the F...

                          10 days agojobwebkenya.com
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                          Senior Relationship Manager (Kenyatta Avenue Branch)

                          Nairobi

                            The Role Responsibilities This is an individual contributor role with responsibility to Acquire New to Bank Priority Qualified Clients via leads sourced from Professionals, Employee Banking, Business Banking and Corporate, Commercial & Institutional Banking (CCIB) ecosystems. Responsible to actively engage with the New to Bank clients during the first 3 months to activate and get the client trans...

                            8 days agoelevolt.co.ke
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                            Director, Standards Development

                            Kenya Bureau of Standards - Nairobi

                              Managerial / Supervisory ResponsibilitiesProvides strategic leadership and is accountable for the development and implementation of policies, strategies, and programmes with regard to development of standards, education in standardization and systems certification in order to safeguard health and safety of over 50 Million consumers in Kenya; protection of the environment; entrenchment of a cultur...

                              8 days agofuzu.com
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                              Senior Relationship Manager (Kenyatta Avenue Branch) at Standard Chartered Bank Kenya

                              Standard Chartered Bank Kenya - Nairobi

                                Standard Chartered Kenya, whose official name is Standard Chartered Bank Kenya Limited, but is sometimes referred to as Stanchart Kenya, is a commercial bank in Kenya. The Role Responsibilities This is an individual contributor role with responsibility to Acquire New to Bank Priority Qualified Clients via leads sourced from Professionals, Employee Banking, Business Banking and Corporate, Commerci...

                                9 days agojobwebkenya.com
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                                Chief Manager - Information and Communication Technologies(ICT)

                                Kenya Bureau of Standards - Nairobi

                                  Managerial / Supervisory ResponsibilitiesProvides strategic leadership and is accountable for development and implementation of policies and strategies in software development and management, network and communication infrastructure administration to support realization of KEBS mandate on Standards, Metrology and Conformity Assessment (SMCA);Provides and is accountable for formulating and impleme...

                                  8 days agofuzu.com
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                                  Housekeeping Coordinator

                                  Nairobi

                                    Summary Responsible for coordinating back-end operations, communicate to relevant department on job orders, and attends to guest requests. He/she will coordinate the daily housekeeping operation and collaboration with Front Office and Guest Relation Teams. Additionally, they will handle management of the housekeeping general store and perform general office administration, purchasing, scheduling ...

                                    9 days agoelevolt.co.ke
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                                    Chief Manager, Human Resource At Kenya Bureau Of Standards

                                    Kenya Bureau Of Standards - Nairobi

                                      Job PurposeProvides strategic leadership and is accountable for the formulation, implementation, monitoring and review of Corporate Human Capital policies, strategies and procedures through Human Resource Services, Staff Training and Development, Employee Relations, Staff Performance Management, Medical Services and Staff Welfare functions to foster quality and adequate workforce as well as creat...

                                      8 days agofindojobs.ke
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                                      Director, Standards Development At Kenya Bureau Of Standards

                                      Kenya Bureau Of Standards - Nairobi

                                        Job PurposeProvides strategic leadership for development of standards, education in standardization and systems certification in support of the manufacturing industry with a business volume of approximately KES 4.3 Trillion1 . This is to promote standardization and elimination of technical barriers to trade with the view of facilitating local, regional and international trade and ease of doing bu...

                                        8 days agofindojobs.ke
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                                        Housekeeping Coordinator at Hyatt Place

                                        Jobs in Kenya - Nairobi

                                          Job Description Summary Responsible for coordinating back-end operations, communicate to relevant department on job orders, and attends to guest requests. He/she will coordinate the daily housekeeping operation and collaboration with Front Office and Guest Relation Teams. Additionally, they will handle management of the housekeeping general store and perform general office administration, purchas...

                                          9 days agokazitoday.com
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                                          Sales Representative- Projects

                                          Nairobi

                                            Work experience At least 3 years in business development dealing in construction projects, handling full cycle from scouting for projects to post-installation serviceYou must have worked with professionals in the construction industry such as contractors, architects, quantity surveyors among others. Qualifications Bachelor's degree (minimum) in business related course or building/construction cou...

                                            14 days agofindojobs.ke
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                                            Director, Standards Development

                                            Nairobi

                                              Job Purpose Provides strategic leadership for development of standards, education in standardization and systems certification in support of the manufacturing industry with a business volume of approximately KES 4.3 Trillion1 . This is to promote standardization and elimination of technical barriers to trade with the view of facilitating local, regional and international trade and ease of doing b...

                                              8 days agoelevolt.co.ke
                                              See more details

                                              Chief Manager, Human Resource

                                              Nairobi

                                                Job Purpose Provides strategic leadership and is accountable for the formulation, implementation, monitoring and review of Corporate Human Capital policies, strategies and procedures through Human Resource Services, Staff Training and Development, Employee Relations, Staff Performance Management, Medical Services and Staff Welfare functions to foster quality and adequate workforce as well as crea...

                                                8 days agoelevolt.co.ke
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                                                Senior Rm, Priority Banking (Mt. Kenya Region)

                                                Standard Chartered Bank - Nanyuki, Laikipia East

                                                  Role Responsibilities This is an individual contributor role with responsibility to Acquire New to Bank Priority Qualified Clients via leads sourced from Professionals, Employee Banking, Business and CCIB Banking ecosystems.Responsible to actively engage with the New to Bank clients during the first 3 months to activate and get the client transacting, set up and educate clients on alternate remot...

                                                  12 days agofindojobs.ke
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