Mission Statement for the Role:To drive a kaizen culture by providing ongoing support from a quality improvement perspective.Overall Responsibility:Implement/develop relevant service levels quality assessment guidelines.Support in training new and existing agents on product knowledge plus expected service level standards & performing refresher trainings on a need basis.Provide periodic quality dr...
Mission Statement for the Role: To drive a kaizen culture by providing ongoing support from a quality improvement perspective. Overall Responsibility: Implement/develop relevant service levels quality assessment guidelines. Support in training new and existing agents on product knowledge plus expected service level standards & performing refresher trainings on a need basis. Provide periodic quali...
Job Description Mission Statement for the Role: To drive a kaizen culture by providing ongoing support from a quality improvement perspective. Overall Responsibility: Implement/develop relevant service levels quality assessment guidelines. Support in training new and existing agents on product knowledge plus expected service level standards & performing refresher trainings on a need basis. Provid...
We believe EVERYONE in the world deserves access to the internet and affordable communications. Mission Statement for the Role: To drive a kaizen culture by providing ongoing support from a quality improvement perspective. Overall Responsibility: Implement/develop relevant service levels quality assessment guidelines. Support in training new and existing agents on product knowledge plus expected ...
Cigna is a global health service company dedicated to helping people improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service 85 million customer relationships throughout the world. The Cigna office in Kenya operates as a "liaison office", providing administrative support to its parent company in Belgium, in relation with health insurance administratio...
Job DescriptionJob Purpose:To be the lead event facilitator and Lead coordinator of the Financial Fitness Academy (FFA) . To develop a consistent approach to client experience through implementation and adoption of the client experience minimum standards, frameworks, and rules. Support the management of the resolution of client and staff friction points to improve the overall client experience co...
Job Purpose:To be the lead event facilitator and Lead coordinator of the Financial Fitness Academy (FFA) . To develop a consistent approach to client experience through implementation and adoption of the client experience minimum standards, frameworks, and rules. Support the management of the resolution of client and staff friction points to improve the overall client experience considering the o...
Job Purpose: To be the lead event facilitator and Lead coordinator of the Financial Fitness Academy (FFA) . To develop a consistent approach to client experience through implementation and adoption of the client experience minimum standards, frameworks, and rules. Support the management of the resolution of client and staff friction points to improve the overall client experience considering the ...
Managerial / Supervisory ResponsibilitiesProvides strategic leadership and is accountable for formulation, implementation and review of Corporate Human Resource policies, strategies and procedures to support KEBS mandate on Standards, Metrology and Conformity Assessment (SMCA), Kenya Vision 2030, African Union Agenda 2063 and United Nations Sustainable Development Goals;Leads and is responsible f...
Role Responsibilities This is an individual contributor role with responsibility to Acquire New to Bank Priority Qualified Clients via leads sourced from Professionals, Employee Banking, Business Banking and Corporate, Commercial & Institutional Banking (CCIB) ecosystems.Responsible to actively engage with the New to Bank clients during the first 3 months to activate and get the client transactin...
The Role ResponsibilitiesThis is an individual contributor role with responsibility to Acquire New to Bank Priority Qualified Clients via leads sourced from Professionals, Employee Banking, Business Banking and Corporate, Commercial & Institutional Banking (CCIB) ecosystems.Responsible to actively engage with the New to Bank clients during the first 3 months to activate and get the client transac...
Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value Job Purpose: To be the lead event facilitator and Lead coordinator of the F...
The Role Responsibilities This is an individual contributor role with responsibility to Acquire New to Bank Priority Qualified Clients via leads sourced from Professionals, Employee Banking, Business Banking and Corporate, Commercial & Institutional Banking (CCIB) ecosystems. Responsible to actively engage with the New to Bank clients during the first 3 months to activate and get the client trans...
Managerial / Supervisory ResponsibilitiesProvides strategic leadership and is accountable for the development and implementation of policies, strategies, and programmes with regard to development of standards, education in standardization and systems certification in order to safeguard health and safety of over 50 Million consumers in Kenya; protection of the environment; entrenchment of a cultur...
Standard Chartered Kenya, whose official name is Standard Chartered Bank Kenya Limited, but is sometimes referred to as Stanchart Kenya, is a commercial bank in Kenya. The Role Responsibilities This is an individual contributor role with responsibility to Acquire New to Bank Priority Qualified Clients via leads sourced from Professionals, Employee Banking, Business Banking and Corporate, Commerci...
Managerial / Supervisory ResponsibilitiesProvides strategic leadership and is accountable for development and implementation of policies and strategies in software development and management, network and communication infrastructure administration to support realization of KEBS mandate on Standards, Metrology and Conformity Assessment (SMCA);Provides and is accountable for formulating and impleme...
Summary Responsible for coordinating back-end operations, communicate to relevant department on job orders, and attends to guest requests. He/she will coordinate the daily housekeeping operation and collaboration with Front Office and Guest Relation Teams. Additionally, they will handle management of the housekeeping general store and perform general office administration, purchasing, scheduling ...
Job PurposeProvides strategic leadership and is accountable for the formulation, implementation, monitoring and review of Corporate Human Capital policies, strategies and procedures through Human Resource Services, Staff Training and Development, Employee Relations, Staff Performance Management, Medical Services and Staff Welfare functions to foster quality and adequate workforce as well as creat...
Job PurposeProvides strategic leadership for development of standards, education in standardization and systems certification in support of the manufacturing industry with a business volume of approximately KES 4.3 Trillion1 . This is to promote standardization and elimination of technical barriers to trade with the view of facilitating local, regional and international trade and ease of doing bu...
Job Description Summary Responsible for coordinating back-end operations, communicate to relevant department on job orders, and attends to guest requests. He/she will coordinate the daily housekeeping operation and collaboration with Front Office and Guest Relation Teams. Additionally, they will handle management of the housekeeping general store and perform general office administration, purchas...
Work experience At least 3 years in business development dealing in construction projects, handling full cycle from scouting for projects to post-installation serviceYou must have worked with professionals in the construction industry such as contractors, architects, quantity surveyors among others. Qualifications Bachelor's degree (minimum) in business related course or building/construction cou...
Job Purpose Provides strategic leadership for development of standards, education in standardization and systems certification in support of the manufacturing industry with a business volume of approximately KES 4.3 Trillion1 . This is to promote standardization and elimination of technical barriers to trade with the view of facilitating local, regional and international trade and ease of doing b...
Job Purpose Provides strategic leadership and is accountable for the formulation, implementation, monitoring and review of Corporate Human Capital policies, strategies and procedures through Human Resource Services, Staff Training and Development, Employee Relations, Staff Performance Management, Medical Services and Staff Welfare functions to foster quality and adequate workforce as well as crea...
Role Responsibilities This is an individual contributor role with responsibility to Acquire New to Bank Priority Qualified Clients via leads sourced from Professionals, Employee Banking, Business and CCIB Banking ecosystems.Responsible to actively engage with the New to Bank clients during the first 3 months to activate and get the client transacting, set up and educate clients on alternate remot...
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