customer contact jobs

Role DescriptionThis is an internship role for Presales Engineer Interns located in Nairobi County, Kenya. As a Presales Engineer Intern, you will be responsible for assisting the sales team in identifying and understanding customer needs, presenting product solutions, and supporting the sales process. This is an on-site position that will require you to work closely with the sales and technical ...

Citibank N.A. Kenya has been operating in Kenya since 1974 and has two branches in Nairobi and Mombasa, serving Corporate and Institutional clients. Citibank Kenya is the regional hub for the Citi East Africa cluster, which covers Kenya, Uganda, Tanzania and Zambia. It s the only solely corporate bank in Kenya Summary The AML Program Assessment (PA) team acts as the key AML contact for the Treasu...

Support to develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies.Key tasksSkillsSupport administration of field sales plans and processes to achieve s...

Position: Project Coordinator Industry: IT Business Solutions Location: Nairobi, Kenya Gross Salary: 100,000 About Client : Our client is a top-tier technology solutions provider, offering a diverse array of innovative business solutions. From electronic safety and security solutions to queue management systems and visitor management systems, our client is at the forefront of delivering cutting-e...

Brief Description S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests. Detailed Description Serve as the first point of contact for customers seeking technical assistance over the phone or email. Perform remote trouble shooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issu...

Serve as the first point of contact for customers seeking technical assistance over the phone or email.Perform remote trouble shooting through diagnostic techniques and pertinent questions.Determine the best solution based on the issue and details provided by customers.Walk the customer through the problem-solving process.Direct unresolved issues to the next level of support personnel.Provide acc...

Duties and ResponsibilitiesAdministrative Support: Provide administrative support to real estate agents, including answering phone calls, scheduling appointments, and managing calendars. Assist with preparing and processing real estate documents, contracts, and agreements.Client Communication: Serve as a primary point of contact for clients, prospective buyers, and sellers. Respond to inquiries, ...

Support to develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies. Key tasks Support administration of field sales plans and processes to achieve sales...

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-qualit...

Benz Living is seeking a highly organized and detail-oriented Office Administrator to join our team. In this role, you will be the first point of contact for our company, providing exceptional customer service and ensuring the smooth day-to-day operations of our office.

About the jobSupport to develop and administer business development plans and processes to generate new/ additional business, maximize profit and grow market share in line with business strategy, financial objectives, Group guidelines and policies.Key Tasks:Support administration of business development plans and processes to achieve targeted customer growth and retention rate, revenue targets an...

Assistant Manager, Customer Experience Contact Center at ICEA Lion Group

The British Council is a British organisation specialising in international cultural and educational opportunities. Role Purpose The purpose of this role is to ensure effective and efficient delivery of Exams. To manage Venue Supervisor engagement, relationship, and performance. To co-ordinate and manage any risk or issue resolution, including co-ordination of customer communication directly or t...

Collection of cheques as per your allocated list. Timely Dispatch of invoices and statements at the beginning of the month. Responsible for proper accounting for cheques and cash collected plus preparing a daily report for the client Sorting out client s invoices, statements and credit notes and putting them in envelops for posting and delivery. Prepare daily collection plan and hand over daily c...

Job Summary:The Online Community Manager will serve as the primary point of contact for all inquiries generated through online social channels and will serve as a community manager across multiple business, ensuring consistent communication with all audiences. This individual will be responsible for managing online inquiries, addressing client/customer concerns, and fostering positive relationshi...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests. Respons...

IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high-quality care for the people of East Africa and beyond for over 60 years. The Aga K...

At Suetech Business Systems Limited, we are the bridge that brings people, technology and business together. In today s increasingly technology driven marketplace it is critical to keep up with the latest innovations in order to make the most of your investments and keep your business moving forward; and that is where we come in. Role This is an internship role for Presales Engineer Interns locat...

JOB TITLE OFFICE ADMIN NATURE OF JOB FULL TIME INDUSTRY MANUFACTURING SALARY KSH 25,000 JOB LOCATIONS MLOLONGO Duties and Responsibilities Administrative Support: Provide administrative support to real estate agents, including answering phone calls, scheduling appointments, and managing calendars. Assist with preparing and processing real estate documents, contracts, and agreements. Client Commun...

Role DescriptionWe are looking for a Measurement & Analytics expert to enable our clients evaluate and implement relevant measurement solutions for their websites & apps. You will be the go-to person on all challenges related to data collection, visualisation and activation. This includes web analytics (ex: GA4), app analytics (ex: AppsFlyer, Adjust), media tracking (ex: Google Ads, Meta) and mar...

Job Scope:The role is responsible for deepening relationships with HNI (High Net-Worth Individuals) clients to optimize retention, business development, revenue and profitability.Job Purpose:Responsible for acquisition of new HNI business & management of allocated portfolio to drive balance sheet and income growth.To onboard existing & NTB HNI clients. Build strong business relationships with aim...

Performing the due diligence on new Clients, requesting the KYC information, documentation, review and verification of received documentation and making an analytical risk assessment for new Clients.Thoroughly and succinctly document the research and analysis related to the financial activity and related entities of Clients, for an audience that includes Management, Regulators, Internal Audit, Se...

Our vision is to be The Logistics Company for the World. Our mission Excellence. Simply Delivered. is our guiding light. Our Strategy 2020: Focus. Connect. Grow. is our roadmap to the future. We connect people and improve their lives Summary Support to develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead co...

Job Summary:The Online Client Relations Officer will serve as the primary point of contact for our clients/customers in the online space. This individual will be responsible for managing online inquiries, addressing client/customer concerns, and fostering positive relationships through various digital channels. The ideal candidate will have excellent communication skills, a strong customer servic...