customer contact jobs

Customer service jobs. Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards r...

Customer Service Representative - IT Outreach Specialist Location: Remote | Job Type: Full-time About Us: At M365Connect, we specialize in connecting elite Microsoft professionals with leading European IT companies. Our commitment to delivering exceptional service and innovative recruitment solutions drives us to excel. Join us in shaping the future of IT recruitment and building strong, professi...

PURPOSE: To provide general customer service in respect to medical business customers. PRIMARY RESPONSIBILITIES: Receive and respond to Medical emergency lines and ensure 24 hour coverage. Resolve customers communication through electronic and physical channels (Emails and walk in clients). Issuance of both in and outpatient approvals for admissible requests for insured members. Communication to ...

JOB PURPOSEContact Centre is the Bank's point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards resulting in ...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...

PURPOSE:To provide general customer service in respect to medical business customers.PRIMARY RESPONSIBILITIES:Receive and respond to Medical emergency lines and ensure 24 hour coverage.Resolve customers' communication through electronic and physical channels (Emails and walk in clients).Issuance of both in and outpatient approvals for admissible requests for insured members.Communication to stake...

Location: Tala Road, Runda Off, Kiambu Road. Job type: Fulltime Indepth Research Institute (IRES) is a global training and professional services firm that partners with organizations to enhance productivity, performance, sustainability and overall success. Job Summary The ideal candidate will be responsible for driving sales growth, establishing strong client relationships, and ensuring the succe...

Location: Tala Road, Runda Off, Kiambu Road. Job type: Fulltime Indepth Research Institute (IRES) is a global training and professional services firm that partners with organizations to enhance productivity, performance, sustainability and overall success. Job Summary The ideal candidate will be responsible for driving sales growth, establishing strong client relationships, and ensuring the succe...

Job SummaryThe ideal candidate will be responsible for driving sales growth, establishing strong client relationships, and ensuring the success of our healthcare training and services within the health sector.The ideal candidate should have a strong background in Sales & Business Development, Excellent Communication Skills, and a proven track record in building successful relationships with organ...

Job SummaryThe ideal candidate will be responsible for driving sales growth, establishing strong client relationships, and ensuring the success of our healthcare training and services within the health sector.The ideal candidate should have a strong background in Sales & Business Development, Excellent Communication Skills, and a proven track record in building successful relationships with organ...

Job RequirementsDiploma in Front Office & Administration, Hospitality Management or any related course.Utalii College graduand is an added advantage.Attained a C or higher in your KCSE.Proficient in Microsoft Office.Customer Service experience: At least 1 Year would be an added advantage preferably in a busy environment.Competencies and Skills RequiredExcellent communication and presentation skil...

Location: Tala Road, Runda Off, Kiambu Road. Job type: Fulltime Indepth Research Institute (IRES) is a global training and professional services firm that partners with organizations to enhance productivity, performance, sustainability and overall success. Job Summary The ideal candidate will be responsible for driving sales growth, establishing strong client relationships, and ensuring the succe...

Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food and nutrition; health; humanitarian relief; ...

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend Job Requirements Diploma in Front Office & Administration, Hospitality Manag...

ROLE POSITIONING AND OBJECTIVES The ESA SC is currently undergoing significant organisational change, this involves creating an integrated supply chain function, encompassing the Local supply chain, the supply network & the customer facing teams. The change will move away from a silo functional supply chain and will drive and deliver a more robust, culturally aware customer focused service offeri...

Provide technical solutions to new & existing corporate clients with professionalism and enthusiasm.Provide guidance during the pre-sales process by identifying customers technical and business requirements, prior to designing a solution, consulting with technical partners about capabilities, and supporting business sales teams, account managers and partners on proposal activities.Make technical ...

Few companies founded in 1902 are still going from strength to strength. Fewer still are leaders in more than 55 markets. And with one billion adult smokers around the world, we manufacture the cigarettes chosen by around one in eight of them. We take our business and our impact very seriously ROLE POSITIONING AND OBJECTIVES The ESA SC is currently undergoing significant organisational change, th...

Banking jobs. Description Equity Bank is one of the region s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan and DRC Congo, Equity Bank is now home to over 12 mill...

Kilimall.co.ke is Kenya s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more. Our range ...

Kilimall.co.ke is Kenya s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa Responsibilities Engage customers, offer truck options, and aid in selection. Master truck details: features, specs, performance, and pricing. Handle sales process start to finish: contact, negotiation, paperwork. Drive leads via referrals, cold calls, n...

Sales & Service 70%Conduct annual review of customers borrowing facilities (and interim review if customer circumstances risk profile dictate).Consult customer owners/managers on financial/credit issues and general business practice/ideas.Determine the key messages, e.g., agreed service standards, negotiated pricing, relationship team contact points (including introductions to new personnel) and ...

Job Description Brief Description S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests. Detailed Description Serve as the first point of contact for customers seeking technical assistance over the phone or email. Perform remote trouble shooting through diagnostic techniques and pertinent questions. Determine the best solution b...

Job PurposeThe role will be responsible for developing and executing sales strategies, expanding market reach, and fostering strong relationships with customers and partners within the tourism sector.Key Responsibilities:Sales Strategy Development: Develop and implement strategic sales plans to achieve business objectives and revenue targets. Define market segmentation, target customer profiles, ...

Job SummaryThe role holder is responsible for managing and building brand visibility, managing public relations within the company, building and sustaining the company's reputation for quality, reliability, and customersatisfaction.Main ResponsibilitiesDefine the customer, identify, map and train on the customer journey to improve the customer experienceContinually review and recommend business p...