Customer care team leader jobs Kenya

Role Summary: As the Acting Branch Manager, you will work to ensure the overall performance of the branch. The role requires strong leadership, clinical knowledge, customer service skills, and a focus on operational efficiency to ensure the medical center's success. To achieve this, the Acting Branch Manager will be required to build a high-functioning team. Responsibilities: Leading and motivati...

Job Purpose/MissionThe Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Create & manage against a strategy and plan that speaks to the wider Group and Country strategic objectives. Lead market research, customer & team insights, practices of competitors, analysis of performance by bu...

Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Create & manage against a strategy and plan that speaks to the wider Group and Country strategic objectives. Lead market research, customer & team insights, practices of competitors, analysis of performance by b...

About Ilara Health At Ilara Health we are building a network of technology-enabled primary healthcare clinics (PHCs) delivering affordable, quality healthcare to Africas under-served communities by partnering with local providers across the continent. Founded by entrepreneurs passionate about the role technology can play in improving health outcomes, Ilara Health helps over 2,000 clinics spread a...

Reporting to the Janssen Country Manager, the KAM/Product Manager is combining some elements of traditional functional areas: product management and sales. The Key Account Manager is responsible for creating the right environment to achieve and maintain market access to our new portfolio of neuroscience products treating debilitating disease areas such as: Schizophrenia, Epilepsy, ADHD, Dementia....

At Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. About Job Reporting to the Janssen Country Manager, the KAM/Product Manager is combining some elements of traditional functional areas: product management and sales. T...

Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80 Medical Centres Core Responsibilities Actualize annual Key Performance Indicators (KPIs) set by the management Implement the pharmacy processes outlined in the Standard O...

Penda Health is an award-winning startup company that is transforming healthcare in East Africa by building a chain of outpatient health clinics that offer evidence-based medical care and unparalleled member experience at surprisingly affordable rates Role Summary: As the Acting Branch Manager, you will work to ensure the overall performance of the branch. The role requires strong leadership, cli...

ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Create & manage against a strategy and plan that speaks to the wider Group and C...

Job Description:Reporting to the Medical Director this position is responsible for providing operational leadership, planning in the development, implementation, and coordination of quality improvement programs, standards, compliance. This includes: Development, implementation, and coordinate quality improvement programs, plans. Assessing the compliance to accreditation standards, local and inter...

The Assistant Manager in collaboration with the Location leadership drive achievement of Service Level Agreement and adherence to customer service delivery procedures and processed. In addition will also be responsible for coordination with other internal stakeholders on workforce requirement and Service Level compliance through regular quality checks and reviews, and interact with the client on ...

JOB TITLE: FASHION STORE MANAGER About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent , skilled, and experienced store manager. Summary Our client is seeking a highly motivated and ski...

Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Job Purpose: To stock, manage and supply consignments items, medical surgical,...

Job Level : JL-2 Job Title : Clinical Officer Years of Experience : 3 Years of relevant experience Reporting to : Clinic Operations Lead About Ilara Health At Ilara Health we are building a network of technology-enabled primary healthcare clinics (PHCs) delivering affordable, quality healthcare to Africas under-served communities by partnering with local providers across the continent. Founded by...

The Nairobi Women s Hospital is a hospital in Nairobi, Kenya. The hospital was founded in 2001 by Dr. Sam Thenya and is the first of its kind in the East and Central Africa region. Even if it specialised in Obstetrics and Gynecology services, the hospital is equipped and staffed to handle all general medical and surgical conditions. Summary Reporting to the Medical Director this position is respo...

IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high-quality care for the people of East Africa and beyond for over 60 years. The Aga K...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. About Job The Assistant Manager in collaboration with the Location leadership drive achievement of Service Level Agreement and adherence to customer service...

BURNis looking foran Agent Care Officer who will be responsible for providing support and assistance to agents or representatives ensuring that agents have the necessary resources, guidance, and well-being support to effectively carry out their roles and provide exceptional customer service.Duties and ResponsibilitiesDaily agent network management, including calls to agents, interface for sales o...

We are seeking responsible, attentive property managers to oversee and maintain our various properties.This position requires tending to and ensuring the buildings and grounds of the property are maintained and well-kept. Excellent customer service skills are a must, as you will frequently interact with tenants, landlords, contractors, and service staff.Duties and ResponsibilitiesLook after and m...

Daystar University is a chartered interdenominational and evangelical Christian University. Its mission is the development of Christian Servant Leaders for the expansion of God s kingdom in Africa and the world. We invite applications from suitably qualified candidates to fill the following vacant positions. Purpose of the Job Providing administrative support to the School and guiding optimal uti...

Daystar University is a chartered interdenominational and evangelical Christian University. Its mission is the development of Christian Servant Leaders for the expansion of God s kingdom in Africa and the world. We invite applications from suitably qualified candidates to fill the following vacant positions. Purpose of the Job To seamlessly manage the academic and administrative processes and ope...

Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Summary The Executive Assistant provides a wide range of administrative servic...

Position Summary The Academic Administrator will be expected to provide a high level confidential and professional administrative support. The role will act as a central point of contact and provide all necessary support and assistance and ensure efficient running of the Offices. In addition, the position holder is expected to deliver effective office management, excellent customer care support a...

1.Supervising and ensuring delivery of a professional and high standard of nursing care within the section while leading a team of nurses and patient attendants in delivering individual and team targets.2.Review specific patients investigations, analyze, interpret, troubleshoot, and initiate immediate intervention. 3.Ensure primary nurse engagement with doctors and other care providers regarding ...