customer care procedures

Job Objective/ Purpose: Planning, organizing, and coordinating all Critical Care unit activities, ensuring the provision of patient-centrist nursing care, operational efficiency and positive patient experience, in line with the Hospital protocols and standards. Key Responsibilities: People Management: Supervise Critical Care team in delivering individual and team targets by ensuring all nurses ac...

Reporting to the Janssen Country Manager, the KAM/Product Manager is combining some elements of traditional functional areas: product management and sales. The Key Account Manager is responsible for creating the right environment to achieve and maintain market access to our new portfolio of neuroscience products treating debilitating disease areas such as: Schizophrenia, Epilepsy, ADHD, Dementia....

Job Purpose: This position is responsible for providing administrative services, managing and organising office operations, and ensuring the security of ordinary and confidential/classified records. Key Responsibilities/ Duties / Tasks: Taking oral dictation; Using e-office to research and process data; Operating office equipment; Attending to visitors/clients; Handling telephone calls; Handling ...

As a Front Office Specialist - Float, you will save lives while you:Registers/Checks-in patientsDisplay strong listening skillsAccurately collect and enter demographic informationAccurately assess fee category for sliding fee scaleCorrectly identifies patient s insurance plan or provider groupAccurately input of all 3rd party payer information to ensure maximum reimbursement to PPPSGVEffectively ...

Reporting to the Janssen Country Manager, the KAM/Product Manager is combining some elements of traditional functional areas: product management and sales. The Key Account Manager is responsible for creating the right environment to achieve and maintain market access to our new portfolio of neuroscience products treating debilitating disease areas such as: Schizophrenia, Epilepsy, ADHD, Dementia....

To maintain the highest possible standard of client care by adhering to the hospital standard treatment protocol and guidelinesTo continually monitor and evaluate patients admitted in the wards and assist doctors on ward rounds.Perform other procedures including dressing wounds, stitching, conducting deliveries, bedmaking, dump dusting, taking vitals and physical examinations as per the Hospital ...

At Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That's why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Reporting to the Janssen Country Manager, the KAM/Product Manager is combining some elements of traditional functional areas: product management and sales. The Key Acc...

At Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. About Job Reporting to the Janssen Country Manager, the KAM/Product Manager is combining some elements of traditional functional areas: product management and sales. T...

JOB SUMMARYTo cultivate a safe, secure and healthy environment for patients, colleagues and staff and provide exceptional quality care services to patients and their family membersKEY RESPONSIBILITIESTo maintain the highest possible standard of client care by adhering to the hospital standard treatment protocol and guidelinesTo continually monitor and evaluate patients admitted in the wards and a...

The Imara Mediplus Centre is a multi-specialty outpatient medical facility, attended by doctors and specialists, focused on providing holistic all inclusive care.We create better lives, by providing access to world-class healthcare services with compassion JOB SUMMARY To cultivate a safe, secure and healthy environment for patients, colleagues and staff and provide exceptional quality care servic...

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. Job Objective/ Purpose: Planning, organizing, and coordinating all Critical Care unit activities, ensuring the provision of patient-centrist nursing care, operational efficiency and pos...

JOB TITLE: FASHION STORE MANAGER About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent , skilled, and experienced store manager. Summary Our client is seeking a highly motivated and ski...

Brief DescriptionThe cargo system coordinator will be responsible for Providing functional, process and procedural support to all users of the cargo operations system. Will drive Cargo Operational system utilization and monitor work instructions to enable best practice, Monitor system usage across the cargo network in accordance with KQ Standard Operating procedures and vendor's recommendations a...

Syngenta is a leading science-based agtech company. We help millions of farmers around the world to grow safe and nutritious food, while taking care of the planet. Summary To coordinate management of farm equipment, infrastructure, and Projects by providing technical solutions relating to safety, security, and maintenance for quality seamless customer service. Responsibilities Coordinates and dis...

1. Patient care: Provide holistic patient care, including physical, mental, and social wellbeing 2. Respond to emergencies: Instantly respond to medical emergency and immediately alerting the senior nurse on duty and doctor on duty. 3. Administer Medication: Administer prescribed medicine to patients either orally and parenterally and there offer monitoring patients for side effects. 4. Monitorin...

The RoleWe're seeking a Dispatch Quality Assurance Analyst with a sharp eye for detail, to monitor dispatch calls and ensure high customer care, empathy, and active listening standards. This role requires adept data input skills and the ability to derive insights from reports. You will:Review all incoming emergency callsAssess the quality of interactions against predefined criteria, ensuring a hi...

Job Objective/Purpose Planning, Organizing, and coordinating all the activities in the unit, to ensure that quality standards of care is adhered to, by all medical staff in AHC facilities, in line with the hospital s policies and procedures Key Responsibilities Supervising and ensuring delivery of a professional and high standard of nursing care within the section while leading a team of nurses a...

1.Supervising and ensuring delivery of a professional and high standard of nursing care within the section while leading a team of nurses and patient attendants in delivering individual and team targets.2.Review specific patients investigations, analyze, interpret, troubleshoot, and initiate immediate intervention. 3.Ensure primary nurse engagement with doctors and other care providers regarding ...

Duties & Responsibilities:Patient care: Provide holistic patient care, including physical, mental, and social wellbeing Respond to emergencies: Instantly respond to medical emergency and immediately alerting the senior nurse on duty and doctor on duty. Administer Medication: Administer prescribed medicine to patients either orally and parenterally and there offer monitoring patients for side effe...

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. Job Objective/ Purpose: Planning, organizing, and coordinating all Critical Care unit activities, ensuring the provision of patient-centrist nursing care, operational efficiency and pos...

The Role We're seeking a Dispatch Quality Assurance Analyst with a sharp eye for detail, to monitor dispatch calls and ensure high customer care, empathy, and active listening standards. This role requires adept data input skills and the ability to derive insights from reports. You will: Review all incoming emergency calls Assess the quality of interactions against predefined criteria, ensuring a...

Flare was born from the recognized need of private and public providers to better serve their consituencies. In areas underserved by public emergency infastructure, Flare tools help you provide the best care most efficiently. The Role We re seeking a Dispatch Quality Assurance Analyst with a sharp eye for detail, to monitor dispatch calls and ensure high customer care, empathy, and active listeni...

Job Objective/Purpose The Cath lab Nurse Manager will oversee and coordinate all clinical activities within the cardiac catheterization laboratory (Cath Lab) and the Coronary Care Unit (CCU). Key Responsibilities Manage and supervise the daily operations of the cardiac catheterization laboratory, ensuring efficient workflow and adherence to established protocols and standards. Coordinate and sche...

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. Job Objective/Purpose Planning, Organizing, and coordinating all the activities in the unit, to ensure that quality standards of care is adhered to, by all medical staff in AHC faciliti...