Respond to customer enquiries in person, by phone and online helpfully and promptly. Take responsibility for solving customer issues and make sure they are resolved promptly. Maintain record of customer communications in CRM and other systems. Acknowledge and resolve customer complains. Process orders, customer applications and requests. Maintain customer records. Compile and distribute daily rep...
Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the role The Customer Service Representative will handle a high volume of ...
Customer Service Jobs In Kenya. Cigna Corporation is a global health service company. We provide healthcare products and services, group disability, life and accident insurance and international insurance directly to individuals through employers and intermediaries.Cigna s mission is to improve the health, well-being and peace of mind of those we serve.Our people make all the difference in our su...
What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client on timely manner providing full and accurate information in one go. Key Areas Communication management in day to day queries of our clients and insurers through different channels (Email, Phone, Letter and Chat) .The m...
Communication management in day to day queries of our clients and insurers through different channels (Email, Phone, Letter and Chat) .The main communication channel will be Emails and Calls.As a Hybrid team, you require to manage customer interactions through Emails and Calls at the same time. You require to multitask between both channels based on Email and Call inflow and based on the requirem...
Reporting:ImmediatelySalary:30,000 KshAre you a dynamic self-driven individual, looking to make an impact in the FMCG industry in Customer Service field? This is your chance to grow with us, we are looking for CSR whose main roles will be to:Roles and ResponsibilitiesAnswering client/customer questions about company productsReceive sales orders from customers and share with respective sales repre...
Execafrica Recruitment Limited was founded in 2019 with Recruitment Experts who have more than 15 years of combined experience in Recruitment, Executive Search, Headhunting and Manpower planning. Reporting: Immediately Salary: 30,000 Ksh Are you a dynamic self-driven individual, looking to make an impact in the FMCG industry in Customer Service field? This is your chance to grow with us, we are l...
Role DescriptionThis is a full-time on-site role as a Customer Service Agent located in Nairobi County, Kenya. The Customer Service Agent's main responsibility is to provide excellent customer support and ensure customer satisfaction. They will handle customer inquiries and requests, solve problems, and maintain a positive customer experience.Qualifications:Customer Service Representatives, Custo...
Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to ...
There is no upper limit on commission, Provide our high achievers with prestigious advancement opportunities to support long-term career goals. We are looking for the following people: Minimum of 6 months experience in sales, customer service or similar position. Driven and enthusiastic to exceed set goals. Hardworking and resilient, we all know that sales come with challenges. Influential, persu...