Mon May 06 2024 12:00:12 GMT+0000 (Coordinated Universal Time)

Computer customer service jobs

Listings from jobsinkenya.co.ke, fuzu.com and 8 more

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Customer Care Associate

    Your mission at Sistema.bio: Reporting to the Customer Care Coordinator, you will be responsible for managing customer interactions through various channels, ensuring a positive experience for all customers. The primary responsibilities include responding to missed calls, handling inbound calls, conducting after-service visit (SV) calls, and pre-installation calls. This role requires excellent co...

    Seen 10 hours ago onelevolt.co.ke
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    Ict Support Specialist At Wts Energy

      Job Summary:On behalf of our client, we are seeking a highly skilled and experienced ICT Support to join our team in Nairobi. The successful candidate will play a pivotal role in managing ICT applications and infrastructure, ensuring robust information security, data protection, and seamless ICT operations across the organization.Job Responsibilities:Efficiently and effectively manage ICT applica...

      Seen 20 hours ago onfindojobs.ke
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      ICT Support Specialist at WTS Energy

        WTS Energy, headquartered in the Netherlands and established in 2000, is one of the leading Outsourcing & Workforce Management Companies to the Global Energy industry. WTS Supplies Manpower, Recruitment, Outsourcing Services in Africa, the Middle East, Europe and the Americas. WTS Energy works on all Energy projects, Oil & Gas and Renewables. We have access to the entire global skill pool of ener...

        Seen 1 day ago onmyjobmag.com
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        Assistant Manager, IT Service Desk

          Job Purpose Statement Assistant Manager, IT Service Desk role is responsible for supervising NCBA group centralized IT Service Desk. The role ensures that the Service Desk team liaises with the department to ensure any incidents that cannot be resolved at the Service desk are appropriately escalated. Key Accountabilities (Duties and Responsibilities) Perspective % Weighting (to add up to 100%) Ou...

          Seen 10 hours ago onelevolt.co.ke
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          Customer Service Experience At Shopit Store

            Job responsibilitiesServe clients on all modes of engagement i.e messages, calls, social media and face to face.Provide accurate, valid and complete information promptly to clients as their guide through the purchasing process.Initiate the fulfillment process upon payment and keep clients informed and engaged on the progress of their orders.Respond to all requests for quotation sent through all m...

            Seen 8 days ago onfindojobs.ke
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            Customer Support Analyst

              As a Customer Support Analyst, you will be responsible to carry Technical IT Software support (level 1 and 2) on our innovative anti-fraud solution, ensuring efficient, qualitative and timely follow-up on the service request.Your high customer service orientation and problem-solving mindset will enable you be a successful candidate for this role, in which you will have the opportunity to be in to...

              Seen 4 days ago onfindojobs.ke
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              Customer Service Experience at ShopIt Store

                Shopit is a leading retailer of ICT Products in Kenya committed to becoming the most loved and trusted marketplace by offering superior shopping experience, rapid delivery, and stellar customer service. We bring the best in electronics, computers and more directly to you, from a company you can trust. Salary Range : KSh 30,000 KSh 50,000/month Job responsibilities Serve clients on all modes of en...

                Seen 8 days ago onjobwebkenya.com
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                Electronic Health Records Support Specialist (Epic) At International Planned Parenthood Federation (Ippf)

                  The Electronic Health Records Support Specialist provides technical product support to end users of the Planned Parenthood Great Plains electronic health records (EHR) system. The incumbent analyzes user data to identify training needs and partners with the internal training team to support curriculum and material updates.Essential Job FunctionsAnalyzes organizational needs and defines functional...

                  Seen 8 days ago onfindojobs.ke
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                  Electronic Health Records Support Specialist (Epic)

                    The Electronic Health Records Support Specialist provides technical product support to end users of the Planned Parenthood Great Plains electronic health records (EHR) system. The incumbent analyzes user data to identify training needs and partners with the internal training team to support curriculum and material updates. Essential Job Functions Analyzes organizational needs and defines function...

                    Seen 8 days ago onelevolt.co.ke
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                    Corporate Channels Support Specialist At Ncba Group

                      Job Purpose StatementThis is an ICT Analyst role whose purpose is to provide effective and efficient support and system administration to systems. This includes but not limited Mobile Banking, Internet Banking, Mobile Money Payment systems, Bill Payment Systems etc.Key Accountabilities (Duties and Responsibilities)% Weighting Perspective (to add up to 100%) OutputApplication Development (30%)Prov...

                      Seen 8 days ago onfindojobs.ke
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                      Customer Service Representative

                        Mission Statement for the Role To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis. Key Competencies Clear, empathetic w...

                        Seen 13 days ago onelevolt.co.ke
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                        Corporate Channels Support Specialist At Ncba Group

                          Job Purpose StatementThis is an ICT Analyst role whose purpose is to provide effective and efficient support and system administration to systems. This includes but not limited Mobile Banking, Internet Banking, Mobile Money Payment systems, Bill Payment Systems etc.Key Accountabilities (Duties and Responsibilities) % Weighting Perspective (to add up to 100%) OutputApplication Development (30%)Pro...

                          Seen 9 days ago onfindojobs.ke
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                          Corporate Channels Support Specialist at NCBA Group

                            The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. Job Purpose Stateme...

                            Seen 9 days ago onjobwebkenya.com
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                            Customer Service Representative at Poa Internet

                              Job Description Mission Statement for the Role To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis. Key Competencies Cle...

                              Seen 13 days ago onkazitoday.com
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                              Customer Service Representative at Poa Internet

                                Mission Statement for the Role To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis. Key Competencies Clear, empathetic w...

                                Seen 14 days ago onjobwebkenya.com
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                                Manager, Customer Excellence Systems

                                  Key Responsibilities: Providing the highest level of technical skill and expertise in Cisco PCCE, Dynamics CRM, ZOOM Customer Insights and Windows and Linux Operating systems and related network services protocols such as TCPIP, Telnet and DNS Monitoring and supporting the availability of the customer experience systems including but not limited to Microsoft Dynamics Servers, Cisco PCCE, Calrec a...

                                  Seen 9 days ago onelevolt.co.ke
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                                  Manager, Customer Excellence Systems At Kcb Bank Kenya

                                    Key Responsibilities:Providing the highest level of technical skill and expertise in Cisco PCCE, Dynamics CRM, ZOOM Customer Insights and Windows and Linux Operating systems and related network services protocols such as TCPIP, Telnet and DNSMonitoring and supporting the availability of the customer experience systems including but not limited to Microsoft Dynamics Servers, Cisco PCCE, Calrec and...

                                    Seen 9 days ago onfindojobs.ke
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                                    Manager, Customer Excellence Systems at KCB Bank Kenya

                                      Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. Key Responsibilities: Providing the highest level...

                                      Seen 9 days ago onjobwebkenya.com
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                                      It Support Specialist

                                        Job Description Provide technical support for IT infrastructure components, including troubleshooting and resolving issues related to Linux, VMware, Networking, Storage, Windows, Backup, Oracle, SQL, Firewall, and Network Security. Respond to user inquiries and incidents in a timely and efficient manner, ensuring minimal disruption to business operations. Perform routine maintenance tasks on serv...

                                        Seen 15 days ago onfindojobs.ke
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                                        Warehouse Manager at Gap Recruitment Services Limited

                                          Job Description Job Purpose: Our client is a leading retailer in the ceramic floor & wall tile market. They offer the widest in-stock selection of floor & wall tiles, mosaic tiles, taps, basins, baths, sanitary ware and bathroom accessories at everyday low prices. The warehouse manager role will involve mainly overseeing the storage, handling, and dispatching of goods within the warehouse so as t...

                                          Seen 6 days ago onkazitoday.com
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                                          Warehouse Manager At Gap Recruitment Services Limited

                                            Job Purpose:Our client is a leading retailer in the ceramic floor & wall tile market. They offer the widest in-stock selection of floor & wall tiles, mosaic tiles, taps, basins, baths, sanitary ware and bathroom accessories at everyday low prices.The warehouse manager role will involve mainly overseeing the storage, handling, and dispatching of goods within the warehouse so as to ensure the smoot...

                                            Seen 6 days ago onfindojobs.ke
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                                            It Support Specialist At Procept Associates Professional Services Limited (Procept Africa)

                                              Procept is recruiting to fill the position of IT Support Specialist, who has Linux, Vmware, Networking, Storage, Windows, Backup, Oracle, SQL, Firewall, and Network Security skills. The idea candidate must have knowledge of ITIL/Agile, Fintech Awareness, and at least 1-3 years Application support experience.The IT Support Specialist will provide essential support to our partners' business operati...

                                              Seen 16 days ago onfindojobs.ke
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                                              Contact Center Associate - Kenya

                                                About the role This role is the direct contact between Turaco and its customers. The Contact Center associate will speak with customers over the phone to explain insurance products, benefits, and payment methods to customers. The Contact Center associate will also upsell and cross-sell other products that are useful to the customer. Roles and responsibilities Telesales Engage at least 100 custome...

                                                Seen 1 day ago onelevolt.co.ke
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                                                Application Support Specialist

                                                  Job Description Provide technical support for business-critical applications, ensuring timely resolution of issues and incidents. Utilize expertise in Linux, Datawarehousing, Oracle, and Storage systems to troubleshoot and resolve application-related problems. Support ETL processes and data warehousing operations, ensuring data integrity, accuracy, and availability. Collaborate with data engineer...

                                                  Seen 15 days ago onfindojobs.ke
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