About the role BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. ?The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN cus...
Centre for Health Solutions Kenya (CHS) is a local, not-for-profit organisation. We understand the local context, make use of local expertise and strategic partnerships to ensure we implement evidence-informed solutions and interventions to address existing and emerging public health concerns. CHS/HR/STP/SIL/009/2024 Overall Job Function Reporting to the Strategic Information Lead, the Strategic ...
Celestial Dental Centre is the best dental clinic in Kenya and ranks amongst the leading dental care providers in the world. Over the last fifteen years, Celestial Dental Centre has earned the trust of millions, thanks to its personalized dental care, affordable dental services and a sincere commitment to the overall well-being of the patients. We seek to recruit a competent marketing officer to ...
HIAS is the global Jewish nonprofit organization that protects refugees including women and children, and ethnic, religious, and sexual minorities whose lives are in danger for being who they are. POSITION SUMMARY: The Beauty and Nail Art Therapist will offer training to equip students with comprehensive knowledge and practical skills in the field of beauty therapy. The training should cover a wi...
The KEMRI Wellcome Trust Research Programme (KWTRP) is based within the KEMRI Centre for Geographic Medical Research (Coast). Our core activities are funded by the Wellcome Trust. We conduct integrated epidemiological, social, laboratory and clinical research in parallel, with results feeding into local and international health policy JOB PURPOSE: We have an exciting opportunity for someone to co...
JOB PURPOSE:We have an exciting opportunity for someone to contribute to research at the KEMRI-Wellcome Trust Research Programme (KWTRP), a leading research centre in Africa dedicated to investigating the primary causes of ill health and the development of health care systems on the continent. At KWTRP, we are not only committed to advancing scientific knowledge but also to fostering local resear...
About the roleBURNis looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. ?The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN custo...
Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80 Medical Centres. Core Responsibilities Perform plain radiography work and ultrasonography Identify all patients properly by using two patient identifiers and utilizes uni...
About the role BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN cust...
BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves About the role BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fil...
The International Livestock Research Institute (ILRI) works to improve food security and reduce poverty in developing countries through research for better and more sustainable use of livestock. ILRI is a CGIAR research centre part of a global research partnership for a food-secure future. Responsibilities The assignment shall entail: Program reporting and administration Plan the project cycle fo...
Celestial Dental Centre is the best dental clinic in Nairobi and ranks amongst the leading dental care providers in the world. The Centre prides itself for having the best dentists in Nairobi who are well positioned to solve dental problems of our patients. Role: The marketing officer will help us in marketing Celestial Dental Centre product portfolio. Duties & Responsibilities Identify and map t...
Centre for Health Solutions Kenya (CHS) is a local, not-for-profit organisation. We understand the local context, make use of local expertise and strategic partnerships to ensure we implement evidence-informed solutions and interventions to address existing and emerging public health concerns.CHS/HR/STP/SIL/009/2024 Overall Job Function Reporting to the Strategic Information Lead, the Strategic I...
Role Description:The marketing officer will help us in marketing Celestial Dental Centre product portfolio.Duties & ResponsibilitiesIdentify and map the target customersTo Increase Referral business by maintaining healthy relationship with Doctors /Chemists /Opticians /Corp., etc.Plan and organize initiatives like camps, seminars and conferences to increase product promotion, participation and re...
Core ResponsibilitiesPatient clinical management at Medical Centre;Diagnosis and treatment of patients by taking proper history, ordering and interpreting laboratory tests, make appropriate diagnosis and performing routine medical and surgical procedures and prescription of treatment for all patientsProper documentation of EMR (Electronic Medical records)Oversee the efficient referral of patients...
Responsibilities & Objectives.Handle a large volume of inbound and outbound calls in a timely mannerTake customer calls and provide accurate, satisfactory answers to their queries and concern.De-escalate situations involving dissatisfied customers, offering patient assistance and support.Identify customer needs, research issues, resolve complaints, and provide solutionsMaintain ownership of calls...
At Modern Coast we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We re looking for a highly skilled call center representatives to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise during a call. This person will hand...
JOB PURPOSE:We have an exciting opportunity for someone to contribute to research at the KEMRI-Wellcome Trust Research Programme (KWTRP), a leading research centre in Africa dedicated to investigating the primary causes of ill health and the development of health care systems on the continent. At KWTRP, we are not only committed to advancing scientific knowledge but also to fostering local resear...
Overall Purpose of the Job To ensure the provision of high-quality customer service with respect to medical and non-medical business customers. Key Responsibilities Handling customers queries, complaints, and instructions received through all communication channels e.g. Calls, Emails etc, within a 24-hour coverage. Drive progress towards the goal to reduce operational costs and increase the total...
Modern Coast Express Ltd is a luxury coach company incorporated on 26th May 2007 operating within Kenya, Uganda, Tanzania and Rwanda. Modern Coast Express is one of the most recognised luxury bus companies operating in the region. The company has over 50 branches in Kenya ,5 branches in Uganda , 6 branches in Tanzania and one branch in Rwanda Responsibilities & Objectives. Handle a large volume o...
Africare is one of the most experienced and largest African-American led non-profit international development organizations, and we are leaders in development assistance to Africa. Since our founding in 1970, Africare has delivered more than $1 billion in assistance to tens of millions of men, women and children across the African continent. Core Responsibilities Patient clinical management at Me...
JOB DESCRIPTION Job Title: BRANCH MANAGER Reports to: OPERATIONS DIRECTOR Department: CLINICAL OPERATIONS Business Purpose/Objective: Responsible for providing and maintaining high standards of professional care to all clients while ensuring consistent provision of efficient and ethical care to support it in achieving quality health service delivery. Responsible for the critical balance of the ho...
Job Summary:The Gender Based Violence (GBV) Paralegal officer will be based at Jaramogi Oginga Odinga Teaching and Referral Hospital (JOOTRH) -GBV recovery centre with support to Lumumba Sub County Hospital and Ahero County Hospital GBV Units. S/he will be the liaison between the community and the GBV units. Through collaboration with multiple stakeholders, the officer will strengthen post violen...
Core ResponsibilitiesPatient clinical management at Medical Centre; Diagnosis and treatment of patients by taking proper history, ordering and interpreting laboratory tests, make appropriate diagnosis and performing routine medical and surgical procedures and prescription of treatment for all patients Proper documentation of EMR (Electronic Medical records)Oversee the efficient referral of patien...