application for call center job

Job Description Reporting Line: Admin Officer Gross Salary: Kshs 60,000-65,000. Duration: Performance based Contract INTRODUCTION Our client is a leading Kenyan company with operations across the region. The company seeks to recruit a Front Office & Travel Assistant to manage the reception and guidance of guests to the executive office and handling any travel related tasks for staff in the group ...

About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management. Duties and Responsibilities Manage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achi...

If you're here, it's because you're looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecti...

Fast dial is a Business process outsourcing (BPO) service delivery firm with a key focus in human resource services and call center services. Customer experience is at the forefront of our engagements, and we have developed value across all industries to grow and increase customer loyalty to your brand. Responsibilities Analyze financial data and provide insights to support decision-making. Assis...

CSM is a regional leader in helping organizations solve their most pressing strategy execution challenges. We provide our clients with an integrated set of servicesstrategy and technology consulting, education, training, and certification that deliver tangible results and enduring internal capabilities. A successful Front Office & Travel Assistant should possess experience in office administratio...

Job Description Location: Nairobi, Head Office Overview: Generate revenue by proactively reaching out to potential customers over the phone and persuasively presenting products or services Key Responsibilities: Initiate outbound calls to prospective customers to introduce products or services and understand their needs, preferences, and purchasing intentions. Build rapport with potential customer...

About the role The job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...

The International Potato Center, known by its Spanish acronym CIP, was founded in 1971 as a root and tuber research-for-development institution delivering sustainable solutions to the pressing world problems of hunger, poverty, and the degradation of natural resources About the role: This position of Communication and Media Specialist will: Coordinate the internal communications messages to guara...

About the Role: BURN is seeking a skilled and experienced Data Engineer or Data Pipeline System Designer to develop & deploy the articulated solution. The role involves designing and deploying an end-to-end data pipeline system that centralizes data from various sources and enables data professionals to easily query the data. Additionally, the system should allow users to easily pull up all relev...

Job Description We are looking for a self-driven Sales Intern to join our customer service team. As a Sales Intern, your main duties will be to sell the different products we have to potential or existing customers. Some of our goals may include closing on potential sales within the set sales targets. Your role will be extremely important for client success, satisfaction, and ultimately, loyalty....

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To maximise the customer experience by ensuring that continuous quick and efficient service is delivered to all Cash Customers through mentoring, coa...

Job Description General Work experience 2 years of experience in some of the following industry / application verticals: Chat-Box / Visitor Engagement Customer services and call-center systems Admin Dashboard Banking or mobile money account management Rental or fleet management Familiarity: DevOps processes and GitHub operations Familiarity: mainstream cloud computing platform: AWS, Microsoft Azu...

Responsibility Junior developer to work with Omnivoltaic global development team. Main area of work will be web- based applications in the general area of UX/UI, and with specific focus on e-Commerce and digital marketing. Candidate Profile Education: Undergraduate degree or above: computer software, communication network, microelectronics, applied mathematics or similar majors. Specific Technolo...

If you're here, it's because you're looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecti...

The leading recruitment & training firm, specializing in the placement of candidates with clients around the world. Responsibility Junior developer to work with Omnivoltaic global development team. Main area of work will be web- based applications in the general area of UX/UI, and with specific focus on e-Commerce and digital marketing. Candidate Profile Education: Undergraduate degree or above: ...

Act as the gatekeeper of the Company, you will be our vendor's first point of contact, responsible for delivering a best-in-class support experience, handling merchant's queries, providing appropriate solutions and alternatives within reasonable time limits to ensure merchant activation and retention. Key Duties and Responsibilities: Sales enablement Build relationships with vendors trading all o...

Scope of Work The call centre partner is expected to provide outbound call centre services oversee inbound client support on Phone with other possible channels being WhatsApp, SMS, Facebook and Instagram for a period of 1 year. The required partner shall render call centre services that meet global standards which should include but not be limited to workspace for call center agents, with worksta...

Sheer Logic Management Consultants (SLMC) was incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and public Main purpose of the job An outbound contact center role whose aim is to onboard and/or cross sell to new and existing customers by contacting t...

Position: Customer Experience Executive Reports To: Contact Center Team Leader Industry: Sports Betting Contract Type: Fixed Term (1 Year, Renewable based on Performance) Number of Positions: 20 Are you a recent graduate eager to launch a dynamic career in customer experience, or are you already thriving in the realm of customer service and seeking to elevate your skills? Look no further we have ...

Job Summary To maximise the customer experience by ensuring that continuous quick and efficient service is delivered to all Cash Customers through mentoring, coaching and developing staff within Hub and Spoke, The process requires careful daily coordination, cash planning, forecasting and management and would need to use a nodal optimization tool to ensure most effective cash management. Ensure t...

Job Description Required Abilities: Adaptability and accountability. Fluency in multiple languages may be desired. Ability to ask prying questions and diffuse tense situations. Required Work Experience : Call Center Representative Degree : Bachelor of Commerce - BCom | Bachelor of Arts - BA Required Knowledge : Strong time management and decision making skills. More education or experience may be...

Customer Service Jobs In Kenya.About the RoleAct as the gatekeeper of the Company, you will be our vendor s first point of contact, responsible for delivering a best-in-class support experience, handling merchant s queries, providing appropriate solutions and alternatives within reasonable time limits to ensure merchant activation and retention.Key Duties and Responsibilities:Sales enablement Bui...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To maximise the customer experience by ensuring that continuous quick and efficient service is delivered to all Cash Customers through mentoring, coa...

Customer Service Jobs In KenyaImara Hospital is a fast-growing healthcare facility located in Embu county, that is on track to be the lead healthcare brand in Mt. Kenya in the next few years. The hospital is on a mission to create better lives for people living in underserved areas, by providing affordable world-class healthcare with compassion, through service excellence. The hospital has launch...