application for call center job

Job Description Cultivate Excellence: Join Our Team as Call Centre Manager! Method of Application Send your CV to Apply Now Email Job

Job Description About the Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the custo...

Job Description About the Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the custo...

Job Description About the role The Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer inte...

Job Description Brief Description S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests. Detailed Description Serve as the first point of contact for customers seeking technical assistance over the phone or email. Perform remote trouble shooting through diagnostic techniques and pertinent questions. Determine the best solution b...

Brief Description S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests. Detailed Description Serve as the first point of contact for customers seeking technical assistance over the phone or email. Perform remote trouble shooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issu...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests. Respons...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests. Respons...

If you're here, it's because you're looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecti...

Customer service jobs. Imara Hospital is a fast-growing healthcare facility located in Embu county, that is on track to be the lead healthcare brand in Mt. Kenya in the next few years. The hospital is on a mission to create better lives for people living in underserved areas, by providing affordable world-class healthcare with compassion, through service excellence. The hospital has launched a 10...

Job Description Mission Statement for the Role: To drive a kaizen culture by providing ongoing support from a quality improvement perspective. Overall Responsibility: Implement/develop relevant service levels quality assessment guidelines. Support in training new and existing agents on product knowledge plus expected service level standards & performing refresher trainings on a need basis. Provid...

Job Description About the role: The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will be responsible for leading a team of retention representatives to ensure the effective implementation of customer retention strategies. The primary focus of this role is to minimize customer ch...

At Modern Coast we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We re looking for a highly skilled call center representatives to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise during a call. This person will hand...

About the role The job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...

Job Description Qualification Education and Experience Must have: Bachelor s degree Communication/Marketing/Public relations or in any other related area of specialization One (1) year experience in a customer support role Must be Computer Literate.; OR Higher National Diploma in relevant area of specialization 2 years experience in Grade 7 at MKU or at a similar position in a recognized academic...

Job Description About the role This role is the direct contact between Turaco and its customers. The Contact Center associate will speak with customers over the phone to explain insurance products, benefits, and payment methods to customers. The Contact Center associate will also upsell and cross-sell other products that are useful to the customer. Roles and responsibilities Telesales Engage at l...

Job Description JOB PURPOSE To work collaboratively with the project team on specific short- and long-term assignments. S/he will oversee tasks delegated by the Project Manager, Project Officers, coordinate with the project team and stakeholders and ensure that the work assigned is moving forward on time and on budget. S/he is highly organized, adaptable, and able to prioritize tasks while workin...

OverviewAzure Active Directory (Azure AD) is at the center of Microsoft's cloud strategy. We build and operate critical authentication, authorization and directory services that are used by the millions of Azure, Office 365, XBOX and Windows users worldwide. In the mobile-first cloud-first world, sign-in and sign-up is the front door for reliable end user experience to use any of Microsoft cloud ...

Job Description About the role The Business Intelligence Lead (BI Lead) will play a critical role in helping our team collect, analyze, and action data to improve our operational efficiency and customer experience. They will sit within our Service Center team, supporting the operations and growth of multiple country offices. Working with the leadership across insurance operations, contact center ...

About the role The job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...

Job Description Reporting Line: Admin Officer Gross Salary: Kshs 60,000-65,000. Duration: Performance based Contract INTRODUCTION Our client is a leading Kenyan company with operations across the region. The company seeks to recruit a Front Office & Travel Assistant to manage the reception and guidance of guests to the executive office and handling any travel related tasks for staff in the group ...

About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management. Duties and Responsibilities Manage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achi...

If you're here, it's because you're looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecti...

Fast dial is a Business process outsourcing (BPO) service delivery firm with a key focus in human resource services and call center services. Customer experience is at the forefront of our engagements, and we have developed value across all industries to grow and increase customer loyalty to your brand. Responsibilities Analyze financial data and provide insights to support decision-making. Assis...