Any job without experience

Officer-Digital Lending Administration and Customer Experience at I&M Bank

Senior Lead- Employee Experience at M-KOPA Solar

Experience Designer at NCBA Group

Assistant Manager, Customer Experience Contact Center at ICEA Lion Group

Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. Key Responsibilities This role requires a mixture of system administration and client engagement hence the role holder must also be proficient i...

Call Center Management:Oversee Call Center operations, including inbound and outbound customer interactions.Develop and implement best practices for call handling, escalation procedures, and quality assurance.Train and coach Call Center staff to deliver excellent customer service.Monitor call center metrics and KPIs to identify areas for improvement and optimize performance.Operational Efficiency...

Software Test Analyst ( Banking / Insurance Experience a must) at Tezza Business Solutions Ltd

Senior Global Talent Acquisition Lead - USAID and Proposal Recruitment Experience Required

HVAC Technician with 5 Years Experience at LED Power Technologies EA K Ltd

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. Following approval by the Central Bank of Kenya, the bank started its operations in Kenya in May 2017 and currently has a branch network of 41 branches countrywide ...

Oversee Call Center operations, including inbound and outbound customer interactions.Develop and implement best practices for call handling, escalation procedures, and quality assurance.Train and coach Call Center staff to deliver excellent customer service.Monitor call center metrics and KPIs to identify areas for improvement and optimize performance.

Process Analyst ( Must have experience with Lean/Six Sigma/ Business Process Management))at Tezza Business Solutions Ltd

As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey from onboarding to retention. This role requires a deep understanding of Call Center Operations, Customer Retention Strategies, and overall Customer Experience activities.ResponsibilitiesCall Center Management:Oversee Call Center operations, including inbound and outbound customer interactions.Dev...

Job PurposeThe role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consistency & professionalism.Key ResponsibilitiesCustomer ExperienceAvailable and able to respond in a prompt, timely, friendly, supportive and helpful manner to all customers who walk into the branch and project a professional, warm and fri...

Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal Summary As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients Job Purpose The role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consist...

Purpose for the JobThe CX Manager is a customer-facing role focused on operational excellence that aligns to our Service promise and ultimately translates into an exceptional customer experience. The purpose of the role is to deliver a superior customer experience by driving operational excellence that aims at customer value, satisfaction, loyalty and, ultimately Retention. The successful candida...

Job Description We have position is currently available for a Junior Secondary and Upper Primary Mathematics, Pre-technical, Integrated Science teacher with a combination of other teaching subjects. Another one position is also available for Junior Secondary and Upper Primary English teacher with Humanities with a combination of other teaching subjects.Must have a TSC number, Teacher Teaching Cer...

We have position is currently available for a Junior Secondary and Upper Primary Mathematics, Pre-technical, Integrated Science teacher with a combination of other teaching subjects.Another one position is also available for Junior Secondary and Upper Primary English teacher with Humanities with a combination of other teaching subjects.Must have a TSC number, Teacher Teaching Certificate and a mi...

We're a thriving digital marketing company looking to recruit officers with excellent experience in video/ graphic design and also experienced content writing and social media officers. Experience in the technical side of digital marketing including meta business and SEO is a must, tests will be conducted on potential candidates. if you are a newly graduated, you'll be welcome to apply if you hav...

Minet is a trusted pan-African advisor that meets the uncertainties of tomorrow by delivering risk and human capital solutions today. As the largest Aon Global Network Correspondent, Minet has access to a network of over 50,000 colleagues in 120 countries as well as proprietary data, research and analytics which enable us to manage and secure the risks of tomorrow and provide clients with an unri...

Responsible for business development and marketing activities and 360 customer service across the Single Business Units. Formulate and implement business development strategy and marketing plans for Shalom Hospital Limited. Intelligence gathering and research on customers, competitors. Handling business inquiries and generating leads for business closure Innovation and developing new revenue stre...

Digital marketing company looking to recruit video/ graphic and experienced content and social media officers, experience is a must, and tests will be conducted on potential candidates.

Responsibilities:Provide professional advice to clients about the company's services, ensuring that clients are fully informed about the company's value propositions.Actively listen to each client, take note of their specific needs, preferences, concerns, and use this information to provide personalized recommendations and ensure their individual needs are met.Promptly respond to enquiries from a...