CONNIE BARAZA: Judiciary Ombudsman intervenes on behalf of dissatisfied customers

The Judiciary Ombudsman has received and processed over 10,000 complaints since its inception

In Summary

• Judiciary is accountable through its decisions, which must be impartial, judicious, clear and well-reasoned.

• The Ombudsman was established as the institutions’ accelerated grievance handling mechanism to receive, investigate and recommend necessary action against those found culpable of maladministration in the Judiciary.

Before the promulgation of the 2010 Constitution, the Judiciary was perceived as largely accessible to the privileged few.

The poor, indigent and litigants had it rough in the corridors of ...

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