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NGODE:Ghost Workers: Sustaining engagement in the workplace

In this third edition, we will focus on sustaining employee engagement over the long term, ensuring that ghost workers do not return and that productivity remains high.

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by CHRPK JEMIMA NGODE

Opinion29 July 2025 - 16:09
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In Summary


  • When active team members see their colleagues disengaged, it can lead to frustration and a decrease in overall motivation.
  • Therefore, it’s crucial to implement strategies that not only address the issue but also sustain engagement.

Radio Africa Group Human Resource Manager Jemima Ngode.

In our previous editions, we examined the definition of ghost workers, their causes, and actionable strategies to combat this issue.

In this third edition, we will focus on sustaining employee engagement over the long term, ensuring that ghost workers do not return and that productivity remains high.

Understanding the Long-Term Impact of Ghost Workers

Ghost workers not only drain resources but can also affect team morale and productivity.

When active team members see their colleagues disengaged, it can lead to frustration and a decrease in overall motivation.

Therefore, it’s crucial to implement strategies that not only address the issue but also sustain engagement.

To get more life tips from Jemima Ngode, click here to subscribe to her YouTube channel Acing life with Jemmie

Creating a Dynamic Work Environment

1. Fostering Open Communication

  • Regular Check-Ins: Encourage managers to hold regular one-on-one meetings with employees. This provides a platform for discussing concerns and goals.
  • Suggestion Boxes: Implement anonymous suggestion boxes to allow employees to voice their thoughts without fear of repercussions.

2. Flexible Work Arrangements

  • Offering flexible hours and remote work options can significantly boost employee satisfaction. When employees feel their work-life balance is respected, they are less likely to disengage.

3. Inclusive Decision-Making

  • Involve employees in decision-making processes related to their roles and the work environment. This inclusion fosters ownership and accountability.

Continuous Learning and Development

1. Personalized Development Plans

  • Create tailored development plans for employees based on their skills, aspirations, and performance. This personalization can help keep them engaged and motivated.

2. Mentorship Programs

  • Establish mentorship programs that connect experienced employees with newer team members. This can facilitate knowledge transfer and foster a sense of belonging.

3. Skill-Sharing Workshops

  • Organize workshops where employees can share their skills and expertise with colleagues. This not only enhances team dynamics but also encourages continuous learning.

Monitoring and Adapting Engagement Strategies

1. Regular Employee Surveys

  • Conduct periodic surveys to gauge employee satisfaction and engagement levels. Use the feedback to adapt strategies and address concerns promptly.

2. Performance Analytics

  • Utilize performance analytics to monitor changes in engagement over time. This data can help identify trends and areas for improvement.

3. Celebrate Milestones

  • Recognize team and individual achievements regularly. Celebrating milestones, both big and small, can reinforce a positive and engaging work culture.

Conclusion: A Commitment to Engagement

Sustaining engagement is an ongoing journey that requires commitment from all levels of the organization. By fostering open communication, providing learning opportunities, and continuously monitoring engagement strategies, organizations can effectively combat the ghost worker phenomenon and create a thriving workplace.

As we conclude this edition, we invite you to reflect on the practices that can help your organization maintain high levels of engagement.

What innovative strategies will you implement to ensure that every employee feels valued and motivated? The path to a vibrant workplace starts now!

 

The writer is the Radio Africa Group Human Resource Manager.


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