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MWANGI: Changing roles of social media require more than regulation

Combatting misinformation demands a concerted effort involving both platform authorities and users.

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by LUCY MWANGI

Central27 August 2023 - 12:32
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In Summary


  • Virulent spread of misinformation on social media platforms is a challenge that can't be ignored.
  • In the age of instant information sharing, falsehoods can spread faster than the truth, often leading to real-world consequences.
A Tik Tok user on phone

In the rapidly evolving digital landscape, social media platforms have woven themselves into the fabric of modern society, shaping opinions, connecting communities and fostering creativity. Yet, this transformation has not come without its challenges.

As President William Ruto's plans to engage with Tik Tok CEO Shou Zi Chew to address content moderation and content monetisation take centre stage, we stand at a pivotal moment to reflect on the changing role of social media, its impact on society and the crucial issues it raises.

Virulent spread of misinformation on social media platforms is a challenge that can't be ignored. In the age of instant information sharing, falsehoods can spread faster than the truth, often leading to real-world consequences.

Combatting misinformation demands a concerted effort involving both platform authorities and users. Fact-checking initiatives, algorithmic adjustments and media literacy campaigns are vital components of the solution. Ruto's engagement with Tik Tok signals a recognition of this concern and a step towards collaborative problem-solving.

While social media has amplified connectivity, it has also raised concerns about mental health. The curated content that populates our feeds can lead to feelings of inadequacy and anxiety, especially among young users. The aspiration for likes, comments and shares can morph into a toxic cycle, affecting self-esteem and mental well-being.

Platforms must take responsibility in designing interfaces that promote positive engagement and provide resources for mental health support. The head of state's focus on leveraging content monetisation indicates a potential avenue to foster content that uplifts and empowers users.

Social media's influence on politics and culture is undeniable. It has democratised the spread of information, giving a voice to the marginalised and enabling grassroots movements. However, it has also opened doors for divisive narratives, echo chambers, and the spread of polarising views.

Political actors leveraging these platforms for their agendas have reshaped traditional power dynamics. As Ruto seeks to engage with Zi Chew, the dialogue could provide an opportunity to discuss responsible political communication and efforts to curb the incitement of violence and hatred.

In this pivotal moment, the responsibility of shaping the social media landscape transcends individual platforms. Governments, tech companies, civil society and users must collaboratively address the intricate challenges that these platforms present. Discussions like the one the President intends to have are critical in shaping a more informed, inclusive and responsible digital space.

 

Officer, Research Planning and Strategy, Media Council of Kenya

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