The Kenya National Examination Council has said that only some SMS code results have errors and not the results that were uploaded on the Knec portal.
Knec CEO David Njengere on Saturday noted that they have received appeals from some affected schools on dissatisfaction with their results as received by candidates/schools through the SMS code 40054.
"The errors affected only the SMS results due to configuration issues, as the results in the KNEC portal are accurate," Njengere said.
He said Knec notified the SMS service provider and the error in the text messages was resolved immediately.
Njengere said it was brought to the attention of KNEC that results for some candidates had a misalignment of the marks and grades in Kiswahili as they were placed in the Kenyan Sign Language.
He said there were also cases where the grades in Science and Social Studies and religious Education were truncated incorrectly and were missing the plus (+) and minus (-) signs as expected.
"Knec also received queries from candidates with low marks in some of the subjects, mainly in English and Kiswahili," Njengere said.
He said Knec has reviewed all the appeals and found that there were 133 candidates affected.
"These cases have all been addressed and results for the affected candidates updated appropriately," he said.
Njengere advised that learners visit their schools to get their provisional results as the SMS ones have some errors.
"Candidates have been advised to visit their schools and collect the official provisional results slips and raise any query for review of their results, if any, within the stipulated 30 days period," Njengere said.
