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Infographics03 November 2025 - 12:55

KWSPay: The new payment system by KWS

Launched November 1, in partnership with eCitizen.

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by Hillary Bett
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KWSPay: The new payment system by KWS/HILLARY BETT

The Kenya Wildlife Service (KWS) has announced the transition from the old eCitizen platform to an upgraded payment system.

The service has introduced a more efficient and flexible process for booking and paying for conservation fees and other KWS services.

The new platform, branded KWSPay, was launched on Saturday evening in partnership with eCitizen.

The move comes in response to concerns raised by tourism stakeholders and the public regarding challenges experienced during the previous payment system.

The new system offers multiple payment options, including Mpesa, bank cards, bank transfers, and eWallet services.

KWSPay: The new payment system by KWS/HILLARY BETT

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