Imagine you had a new entry-level writer on your team and no matter how many assignments you give them, they are practically always available and turn around the assignment in a matter of seconds. The only issue with them is frequent serious factual errors, and limited comprehension of events that occurred beyond 2020.
They are typically generalists with fairly formulaic writing and lack in-depth knowledge of any particular area. On the flip side, they are exceptional learners and once you teach them anything, they never forget it and always apply it correctly. They never take offence when corrected, and they act on advice right away.
That is what it is like to use an artificial intelligence writing assistant. I know because me and some of my friends and colleagues have been playing around with ChatGPT since it launched late last year.
Besides the writing assistant, I recently sat next to a graphic designer removing background in a loaded photo and it was amazing to see how AI has been incorporated into the design tools to make it even easier for them to perform such tasks as removing a photo background. Graphic artists will soon be able to ditch their generic stock photographs and create all of their graphics and images using AI.
Artificial intelligence is rapidly changing the way humans communicate, and this transformation is only going to intensify in the near future. From virtual assistants to chatbots, AI has already made its mark in the world of communication. And as this technology continues to evolve, it will influence how we communicate with one another, both in personal and professional contexts.
One of the most significant impacts of AI on communication will be the rise of virtual assistants. Virtual assistants, like Google’s Assistant, Apple's Siri or Amazon's Alexa, are designed to interact with users in a conversational manner, answering questions and performing tasks in response to voice commands.
In the near future, virtual assistants will become increasingly sophisticated and will be able to handle a wider range of tasks, from booking appointments to sending emails. As virtual assistants continue to evolve, they will become an indispensable tool for many people, transforming the way we communicate and interact with technology.
Artificial intelligence will also change the communication world through chatbots. Chatbots are computer programmes that mimic human conversation, allowing businesses and organisations to communicate with customers through automated messaging.
Already, AI-powered chatbots and virtual assistants are being used by businesses to provide 24-7 customer support. These AI-powered tools can handle simple inquiries and provide quick and accurate responses, freeing up human customer service representatives to handle more complex issues.
As AI continues to evolve, chatbots will become increasingly sophisticated, providing customers with more personalised and meaningful interactions. Businesses will be able to use chatbots to handle customer inquiries, answer frequently asked questions, and even handle sales and support, freeing up human agents to focus on more complex tasks.
The way we communicate in formal settings is going to change with the invention of AI. For instance, AI-powered technologies will help organisations in streamlining communication between team members and automating routine tasks, enabling teams to be more efficient and productive.
By examining data and patterns in customer interactions, AI-powered solutions will also help businesses in developing a deeper understanding of their clients. As a result, businesses will be able to communicate with clients in a more tailored and pertinent manner, thereby fostering a stronger relationship between them and the company.
AI-powered communication will increase accessibility and inclusivity in communication. Real-time text and speech translation capabilities will allow AI-powered technologies to enable cross-language communication and remove language barriers. This will significantly alter how individuals interact with one another, enabling improved cross-cultural understanding and cooperation.
In the near future, AI is poised to have a profound impact on the communication world. From improving language translation to providing new levels of accessibility, AI will change the way we communicate and consume information.
As AI continues to evolve, it will open up new and exciting opportunities for connecting with others and sharing information if used responsibly. As we move into this new era of AI-powered communication, it is crucial that we ensure that its impact is positive and that it serves the best interests of everyone.
Communication specialist. Twitter @prof_emsi
