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List of Nairobi estates to experience water supply interruption

To ease the situation, water tankers have been dispatched to the affected estates

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by BRIAN ORUTA

News17 August 2025 - 13:00
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In Summary


  • However, it has urged residents in the affected areas to use stored water sparingly as they wait for restoration.
  • Nairobi Water assured residents that they will be able to draw water from the tankers free of charge.
Nairobi Water and Sewerage Company/File

Nairobi City Water and Sewerage Company has announced that several Nairobi estates will face water shortages following a major disruption along the Kabete–Kibera–Lang’ata pipeline.

In a notice seen by The Star, NCWSC said the disruption is as a result of technical challenges, which have affected water distribution in multiple parts of the city.

The areas affected include Lang’ata, Kibera, Kilimani, Lavington, Westlands, and Parklands. Riverside, Kileleshwa, the University of Nairobi main campus and Chiromo campus are also without supply.

Estates along Ngong Road and Lang’ata Road have been hit as well. Other estates on Raila Odinga Road, including Mandaraka, Nyayo Highrise, Nairobi West, and Dam Estate, are experiencing disruptions.

In addition, Nairobi and Kenyatta hospitals are among the institutions affected.

The NCWSC said its technical staff are working around the clock to resolve the problem.

However, it has urged residents in the affected areas to use stored water sparingly as they wait for restoration.

To ease the situation, water tankers have been dispatched to the affected estates.

Nairobi Water assured residents that they will be able to draw water from the tankers free of charge.

In the notice, the utility company appealed for patience as its teams work to restore normal supply.

“Our technical staff are working round the clock to resolve the problem. We advise our customers to use their stored water sparingly. In the meantime, we have dispatched our water tankers to the affected estates, for residents to draw water free of charge,” the statement read.

The disruption has caused concern among residents in the listed areas, many of whom rely heavily on piped water for daily needs.

With hospitals such as Kenyatta and Nairobi also affected, the urgency to restore supply is expected to remain high.

Nairobi Water said it regrets the inconvenience caused and emphasized that the situation is temporary.

The water supply interruption comes at a time when city residents are already grappling with inconsistent water access.

The assurance of free water distribution through tankers is expected to provide temporary relief as repair works continue.

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