IN a world defined by rapid change and growing complexity, effective leadership has never been more essential. Whether guiding teams through uncertainty or inspiring innovation, true leaders shape the direction of organisations and communities alike. In this exclusive interview, we sit down with Joseph Choge, Chairman, Board of Directors- Institute of Customer Experience Kenya (ICX), to explore their personal philosophy on leadership, challenges and the changing times. Choge is widely recognised as a strategic leader and business turnaround expert. He is the chairman of the food and beverage sector at the Kenya Association of Manufacturers and also sits on several other boards, including the Cereal Millers Association of Kenya, Canopy Life NGO Kenya and is chairman of the board at Peak and Dale Group.
