Safaricom denies cancelling payments for Starlink Internet via M-Pesa

Telecommunications service provider Safaricom has refuted claims that it has cancelled the payment of Starlink Internet.

Replying to a tweet on Wednesday, Safaricom said the option is still there.

An X user, Gathogo B Mwangi tweeted, "War is War. Safaricom has cancelled the payment of Starlink internet via M-Pesa.".

In a reply, Safaricom replied, "Bwana Gathogo, This isn't factual, the option is still there. Please reach out to us in case of any challenges faced".

Starlink was introduced into the Kenyan market in July 2023. It offers high speed and coverage to remote areas where local internet service providers may not reach. 

Starlink, powered by SpaceX, uses a network of satellites in low Earth orbit to deliver high-speed internet with low latency, making it ideal for rural and underserved regions.

The competition between Starlink and local ISPs increased following the recent discounted offers in Kenya.

"Starlink now offers Starlink kit rentals throughout Kenya. Rent Starlink for Sh1,950/month or purchase for Sh45,500," the company announced in a statement.