The Communications Authority has announced that the backlog generated by the outage of undersea fibre cables might take time to clear.
In a statement on Thursday, CA Director General and CEO David Mugonyi said this is despite the efforts taken by network operators to attain total connectivity and stability.
"While this has led to near normal services, the backlog generated by the outage might take some time to clear," Mugonyi said.
He however appreciated the efforts made by mobile network operators and internet service providers to restore internet services and keep the country connected through the acquisition of additional capacity in other undersea fibre cables.
"We thank industry players for their hard work in ensuring the country remains connected to data services and all consumers for their patience," he said.
Earlier, service provider Safaricom announced the full resumption of network capacity and stability following last Sunday's undersea cable cuts that affected some of its services.
CEO Peter Ndegwa said they achieved this by acquiring additional capacity from other undersea cable providers.
The CEO assured that they will continue to monitor the network to ensure the stability of services as they work closely with impacted undersea cable suppliers for a faster resolution on the repair works.
He apologized to customers who may have experienced slower-than-expected speeds on the Safaricom network during the period.
Ben Roberts, from pan-Africa company Liquid Intelligent Technologies, told the BBC that one cable that runs alongside the coast of East Africa, known as Eassy, had been cut earlier on Sunday some 45km (28 miles) north of the South African port city of Durban.
