- Kariuki said the solutions should make a difference in the lives of consumers.
- "It is our unified commitment, collaborations, and actionable initiatives that will shape the future of consumer rights and advocacy worldwide."
Competition Authority of Kenya (CAK) chairman Shaka Kariuki has called on participants of the 2023 Consumers International Global Congress to use the platform to raise their concerns and also find solutions.
Speaking on Wednesday, Kariuki said the solutions should make a difference in the lives of consumers.
"This Congress is not just a gathering of minds, but a convergence of agents of change. It is our unified commitment, collaborations, and actionable initiatives that will shape the future of consumer rights and advocacy worldwide.
"Let us use this platform to not only articulate concerns and challenges, but also propose tangible solutions, actionable strategies, and commitments that will resonate and make a real difference in the lives of consumers worldwide," he said.
Kariuki said the Congress is a pivotal platform to deliberate and start addressing the pressing issues defining the consumer rights landscape, and advocacy in the global community.
He added that he is confident the Congress will also culminate in shared visions, collaborations, and actionable outcomes that will drive a positive change for consumers worldwide.
"This year's Congress carries significant importance as we navigate an increasingly complex and interconnected world. In this era of globalization, technological advancements, and ever-changing market dynamics and social-economic realities, the discussion topics are not only relevant but imperative and timely."
Kariuki in his opening statement noted that he is proud of the work the Competition Authority has done in protecting Kenyans locally and regionally.
This, he said, has been in partnership with Consumers International and COMESA Competition Commission.
"Some of our past interventions such as ensuring fees and charge transparency in digital financial services for transactions conducted through the mobile phone have positively impacted over 20 Million Kenyans. Other key interventions have also been in the areas of microfinance, telecommunications, and fast-moving consumer goods, among others," Kariuki stated.
The three-day Congress, which will be held at the Radisson Blu in Nairobi began on Wednesday.