Safaricom announces closure of its Nairobi shops for a day

East Africa's Telecommunication giant Safaricom has announced the closure of all its shops in Nairobi on Friday, October 6.

In a statement on Thursday, Safaricom said only their shop located at Jomo Kenyatta International Airport will be excluded.

"Kindly note that all shops in Nairobi excluding JKIA will remain closed on Friday. Normal services will resume on Saturday," the statement read in part.

"For further assistance ask Zuri, call customer care, or visit your nearest Safaricom dealer."

The telecommunication company further apologized for any inconvenience caused by the move.

At the Safaricom outlets, customer care services, sim replacements, sim swaps, bill payments, line registration, phones & accessories and data provision are among the services offered. 

On September 27, Safaricom launched a revamped in-country cloud computing platform and services, to help businesses and organisations digitize their operations.

It offers flexibility and resilience to an ever-changing environment.

The new cloud services, hosted in data centres in Nairobi and Kisumu are powered by VMware technologies.

The additional services include but are not limited to the ability for customers to run their applications with the flexibility to allocate cloud computing capabilities on a single pane of glass.

The features allow customers to buy cloud computing capabilities in bulk and set up the environment to suit the business application requirements.

Chief enterprise business officer at Safaricom Cynthia Karuri-Kropac says the initiative signifies a new era of possibilities for businesses as a catalyst for innovation and growth.

"We believe that by providing businesses with world-class cloud computing capabilities, we empower them to unlock new opportunities, thrive in the digital age, and achieve their growth aspirations more efficiently and cost-effectively,” she said.