BuuPass ticket innovation to transform transport industry

In response to the urgent road travel issues and with a vision to transform the transport industry, BuuPass, a digital marketplace for online bus booking, has moved to offer solutions to Kenyan transport companies.

In the current transportation landscape of Kenya, archaic ticketing practices significantly burden operators financially.

Beyond mere inconvenience, these outdated practices exacerbate overhead expenses due to high print costs and lack of inventory control.

The latest move by BuuPass is a partnership with local transport companies in Kenya to enhance both passenger experience and operators' business efficiency.

By embracing digital ticketing and leveraging BuuPass's innovative features, Easy Coach CEO Axym Dossa said they have been able to reap benefits.

“BuuPass has been a game-changer for our business. Since adopting their digital booking system, we have increased customer satisfaction, operational efficiency, and significant revenue growth," shared Azym.

“ With over 10 million bookings and service to more than 100 destinations in Kenya, our partnership with BuuPass has been nothing short of extraordinary.”

BuuPass Co-Founder Sonia Kobra said the innovation is simple, efficient, and enables customer happiness when accessing services.

“We recognized the need for change in Kenya's transportation sector and saw the untapped potential of technology in improving the ticketing and logistics process,” says Sonia Kabra, Co-founder at BuuPass.

“Through our platform, we offer passengers the convenience of booking their seats, searching routes, and comparing prices effortlessly. Moreover, with features like mobile money integration, customers can experience a quick and secure booking process.”

By offering a centralized system, BuuPass helps prevent cash leakages and reduces fraud, supporting financial security for transport firms. With detailed reports on bookings, revenue, and demographics, it enables operators to anticipate growth and make smart decisions.

As of January 2023, Kenya is home to more than 63.9 million mobile phone subscribers.

This substantial figure underscores the deep digital connectivity within the nation, which presents an exciting opportunity.