KRA staff came under fire on Friday after the President accused some of the officials of facilitating tax evasion.
President William Ruto who had gone to file his returns, said such actions have led to the development of a culture where people evade to pay taxes.
"It has also been noted that KRA has not embraced a culture of supporting and facilitating taxpayers, alternative disputes resolution and the deployment of efficient technologies to improve revenue performance," he said.
As a result, the President asked KRA to stop the tiresome drama of pretending to be fighting with stakeholders over new technology and avoid irritating Kenyans with proposals to spend billions of shillings on irrelevant projects.
He noted that Kenyans expect no less, deserve no less, and are entitled to no less.
Reviling the troubles at KRA, Ruto noted corruption and increased bribery claims are the main challenges faced by the authority.
The head of state said the whole country is aware that the acts are going on at the authority.
"A culture of corruption, collusion, inefficiency and unprofessionalism is much more costly to the country than any efficient technology ever will be," Ruto said.
In addition, Ruto urged KRA to join the rest of the government in ushering in a new era of integrity in the management of public resources, as Kenya prepares to mark the 60th anniversary of Madaraka day next week.
He also urged the authority to give taxpayers value for their contribution and support the Bottom-Up EconomicTransformation agenda.
