KPLC announces disruption in purchase of tokens, payment of bills

They apologised to their customers for the inconvenience caused by the interruption.

In Summary
  • The power company had earlier announced of power disruption in four counties.
  • They include Nairobi, Kiambu, Makueni and Kakamega counties.
Kenya Power offices.
Kenya Power offices.
Image: FILE

Kenya Power and Lighting Company has said that Kenyans will experience disruption of some services due to a system hitch.

In a statement on Friday, KPLC said the hitch will affect the purchase of electricity tokens and payment of bills.

"Our ICT team is working to resolve the issue as soon as possible," the statement read.

KPLC, however, did not specify how long the problem will take to be fixed.

They apologised to their customers for the inconvenience caused by the interruption.

The power company had earlier announced power disruption in four counties.

They include Nairobi, Kiambu, Makueni, and Kakamega counties.

This is after KPLC announced the commencement of the fourth phase of the last-mile connectivity project.

The company said the project targets 280, 473 households in 32 selected counties.

"This phase of the LMCP project will entail the installation of 940 new transformers, maximisation of 3,735 existing transformers, and construction of associated power lines in the identified counties," it states.

The Sh26.8 billion project set to start in November is funded by the Agence Française de Développement (AFD), the European Union (EU), and the European Investment Bank (EIB).

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