Opt for self service, MultiChoice says over call centre technical hitch

For self-service, dial *423#, use MyDStv App, or WhatsApp: 0755896248.

In Summary

•Kenyan audiences have a choice of five DStv packages with a total of more than 150 channels as well as three GOtv digital terrestrial (DTT) packages.

•Broadcasting 24/7, the Maisha Magic East channel (DStv channel 158 and GOtv channel 4) is packed with compelling home-grown content, much of it commissioned by M-Net in Swahili and Luganda.

The DSTV dishes .FILE
The DSTV dishes .FILE

MultiChoice Kenya has announced that it's call centre is temporarily out of reach due to technical issue.

In a notice on Monday, MultiChoice notified customers of the hitch.

"Dear Customer, Our call centre is currently unreachable due to a technical issue. We are working to resolve the issue to ensure your favourite entertainment is restored," the notice read.

For self-service, dial *423#, use MyDStv App, or WhatsApp: 0755896248.

"We apologize for any inconvenience," the Digital Satellite Television added.

Last week, MultiChoice Kenya closed its Railways Service Centre effective March 25, 2021.

MultiChoice said customers can visit other branches which include; Junction, Sarit centre, T-mall, Greenspan and Rongai branch.

All are open from 8 am to 7 pm apart from Rongai which closes at 6 pm.

The digital satellite TV Company, since its launch back in 1995, has been providing its customers with a number of top-class home entertainment bouquets and packages. 

Kenyan audiences have a choice of five DStv packages with a total of more than 150 channels as well as three GOtv digital terrestrial (DTT) packages.

Broadcasting 24/7, the Maisha Magic East channel (DStv channel 158 and GOtv channel 4) is packed with compelling home-grown content, much of it commissioned by M-Net in Swahili and Luganda.

Operating from a new US$10 million regional headquarters in Nairobi and nine offices across the country, the business has over 260 permanent employees and a direct and indirect impact on the Kenyan economy.