Jambojet customers to pay for tickets using Bonga Points

Dial *126# select ‘Lipa Na Bonga Points’, then select ‘Pay Bill’.

In Summary

•To pay for the flight ticket using Bonga Points, dial *126# select ‘Lipa Na Bonga Points’, then select ‘Pay Bill’.

•One will then be prompted to enter the Jambojet Pay Bill number, 737700, and account number, which is the Reference Number issued during booking.

Passengers alighting from the Jambojet plane at Moi International airport in Mombasa. Photo/file
Passengers alighting from the Jambojet plane at Moi International airport in Mombasa. Photo/file

Jambojet’s customers can now pay for their air tickets using Bonga Points .

This is after Safaricom and the local airline signed a partnership.

To pay for the flight ticket using Bonga Points, dial *126# select ‘Lipa Na Bonga Points’, then select ‘Pay Bill’.

 

One will then be prompted to enter the Jambojet Pay Bill number, 737700, and account number, which is the Reference Number issued during booking.

The customer will then be required to input the amount they want to pay via Bonga Points, and get a response showing the number of points needed to pay the for the air ticket.

If it isn’t the full ticket amount, the customer will receive a message advising them of the balance due.

The number of Bonga Points needed to redeem a Jambojet ticket depends on the fare displayed at the time of booking.

For redemption, 1 Bonga point is equivalent to 20 cents.

This allows Jambojet customers to redeem their Bonga Points to purchase air ticket to any of its six local destinations namely Nairobi, Mombasa, Diani, Malindi, Kisumu and Eldoret.

“We are aware of the financial impact Covid-19 has had on many families. There are those who may want to travel but are cash –strapped," Jambojet head of sales Titus Oboogi said in a statement on Thursday.

"We want to provide options to the customers and tell them that they can still travel by redeeming Bonga Points."

Bonga is a loyalty scheme launched by Safaricom in 2007 to allow its customers accumulate and redeem points based on usage of services on its network.

 

“We seek to provide our customers more options in how they utilize the value of their Bonga points,” Safaricom CEO Peter Ndegwa said.