The Nairobi Women's Hospital has dismissed claims that they have been defrauding patients in their facilities.
In an advert dated February 6, the hospital's board noted that they take the allegations seriously and are conducting an internal review.
"We have noted with concern reports appearing in media platforms. Although we don't believe this is the case and it is antithetical to our foundation principles," the board of directors said.
By Wednesday, at least six insurance firms had announced they would no longer reimburse patients who seek services at the hospital, following allegations of malpractice.
Jubilee, APA, GA, CIC, AAR and Old Mutual insurance wrote to their clients notifying them that they will no longer be accepting claims from clients seeking services at the hospital.
The Association of Kenya Insurers on Wednesday later announced all medical insurers will suspended Nairobi Women’s Hospital from their list of accredited service providers from February 5.
This followed recent accusations made in the media against the institution.
A series of WhatsApp messages released on Twitter last week showed doctors encouraging staff to commit malpractices in order to meet the hospital's targets.
The suspension will remain in force pending thorough review of quality and cost of the hospital’s services.
However, the suspension will not affect insured customers already admitted to the hospital. Billing and settlement of expenses incurred by these customers will not be affected.
This decision was arrived at after a meeting of medical insurance companies CEOs noted that there are several administrative issues concerning the hospital which disadvantage the insured customers.
