Job summary:As the receptionist you will be the first point of contact for the company. The Receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.To be successful as a Receptionist, you s...
Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals.Job summary: As the receptionist you will be the first point of contact for the company. The Receptionist s duties include offering administrative support across the organization. You will welcome guests and gre...
Serve as the first point of contact for customers seeking technical assistance over the phone or email.Perform remote trouble shooting through diagnostic techniques and pertinent questions.Determine the best solution based on the issue and details provided by customers.Walk the customer through the problem-solving process.Direct unresolved issues to the next level of support personnel.Provide acc...
Qualify and disqualify inbound mid-market leads.Establish initial contact with multiple contacts at target accounts using a multichannel approach (phone, email, social & video).Leverage your creativity and critical thinking skills to come up with effective messages and touchpoints to convert account intent signals into a conversation.Qualify target accounts by uncovering customer needs, pain poin...
\tRespond to customer inquiries through various channels, including phone, email, and live chat. \tProvide accurate information about products, services, and pricing to customers. \tAssist customers with order placement, tracking, and delivery status inquiries. \tResolve customer complaints and issues in a professional and timely manner. \tCollaborate with other internal departments to address cu...
Qualify and disqualify inbound mid-market leads.Establish initial contact with multiple contacts at target accounts using a multichannel approach (phone, email, social & video).Leverage your creativity and critical thinking skills to come up with effective messages and touchpoints to convert account intent signals into a conversation.Qualify target accounts by uncovering customer needs, pain poin...
Visa processing and verification of visa and air ticket details. Act as a point of contact for suppliers and partners. Preparing hotel booking vouchers on behalf of clients. Verifying that supplier invoices match booking vouchers and client requirements. Scheduling transfers and liaising with logistics providers. Monitoring the company email and responding if required Prepare communication (lette...
JOB PURPOSEAs a Reservations Team Leader, you will be responsible for overseeing and managing bookings while providing leadership support to the reservations team, sales support reps.KEY DUTIES AND RESPONSIBILITIESCheck availability and appropriately respond to guest inquiries via phone or email.Load bookings accurately in the system as per agreed prices and maintain customer files.Prepare and se...
Welcoming customers /patients as they arrive at the reception and inquire how they would like to be assisted. Addressing customers complaints at the front desk and escalating issues to the immediate supervisor whenever necessary Registering patients correctly on the Health Information Systems. Timely & correct billing of services rendered to clients on the relevant billing systems. Relationship m...
We are looking for a high calibre, self-driven, trustworthy, and dedicated Procurement Clerks (I and II) with a commitment to excellence to enhance our Administration Department. Reporting to the Procurement Officer, the primary goal of this position is to ensure quality goods and services are sourced in a timely and cost-effective manner as per approved procedures and policies with a view to mee...
He/ She will be tasked with clerical tasks and prioritizes correspondence, allowing the Director to focus on decision-making and higher-level responsibilities. They also serve as links between the executive and the rest of the staff, contribute to better organization and planning, and help leaders be more effective in their roles.Duties and ResponsibilitiesProviding administrative assistance, suc...
Purpose: To provide administrative and technical support to the branch, captive and independent intermediaries. To provide general customer service in respect to all lines of business for all CIC subsidiaries. Primary Responsibilities: Check compliance of agents with IRA regulations; Confirm compliance of the necessary regulatory business licenses; Provide input for the branch reports; Coordinate...
We are seeking a proactive and organized Administrative and Commercial Assistant to join our team. In this role, you will provide administrative support to various departments while also assisting with commercial activities. The ideal candidate is detail-oriented, possesses strong organizational skills, and is comfortable multitasking in a fast-paced environment.Responsibilities:Maintaining a saf...
Provide outstanding customer services to patients, public and AKU staff and ensure inquiries and complaints to the department are addressed expeditiously.Consistently provide full coverage at all times at the front desk by clocking in and out in the HR time management software.Beware of the down time and data protection procedure in the event of a system failure.As a cashier, maintain a manual in...
Job DescriptionFirst impressions are everything! As a Guest Services Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What is in it For You:Employee benefit card offering discounted rates at Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your...
Location: Nairobi Our client, a premier safari company operating in the tourism industry and has facilities in Kenya that offer unique holiday experiences is in search of an experienced Reservations Team Leader. JOB PURPOSE As a Reservations Team Leader, you will be responsible for overseeing and managing bookings while providing leadership support to the reservations team, sales support reps. KE...
Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries. He/ She will be tasked with clerical tasks and prioritizes correspondence, allowing the Director to ...
Duties and ResponsibilitiesProvide technical support and assistance to end-users, including troubleshooting hardware, software, and network issues via phone, email, or in-person.Install, configure, and maintain computer hardware, software, and peripherals, including desktops, laptops, printers, scanners, and mobile devices.Set up and configure user accounts, email accounts, and access permissions...
Role DescriptionThis is a full-time on-site role as an Administrative Assistant at Safisha-Sundries Bargain Ltd. As an Administrative Assistant, your day-to-day tasks will include providing administrative support, managing phone calls and correspondence, maintaining filing systems, scheduling appointments and meetings, and assisting with clerical duties. Your role will be based in Nairobi County,...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Summary First impressions are everything! As a Guest Services Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What is in it For You: Employee benefit card offering dis...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation propertiesJob Description First impressions are everything! As a Guest Services Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What is in it For You: Employee benefit card offer...
JOB TITLE OFFICE ADMIN NATURE OF JOB FULL TIME INDUSTRY MANUFACTURING SALARY KSH 25,000 JOB LOCATIONS MLOLONGO Duties and Responsibilities Administrative Support: Provide administrative support to real estate agents, including answering phone calls, scheduling appointments, and managing calendars. Assist with preparing and processing real estate documents, contracts, and agreements. Client Commun...
The African Academy of Sciences is a pan African organisation headquartered in Kenya, which aims to drive sustainable development in Africa through science technology and innovation. It has a tripartite mandate of pursuing excellence by recognising scholars and achievers; providing advisory and think tank functions for shaping the continent s strategies and policies; and implementing key science,...
Overview:Looking for a job in Nairobi? As a Real Estate Telesales Representative, you will play a pivotal role in our real estate sales team by prospecting, qualifying leads, and closing deals over the phone. You will be responsible for generating new business opportunities and maintaining strong relationships with clients. The ideal candidate is driven, persuasive, and possesses excellent commun...
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